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SMART iQ Embedded Experience

SMART iQ Embedded Experience

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SMART iQ Embedded Experience

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  1. For a School District with many smartboards to manage, there are some tools in the form of Reports that would be very useful in order to keep track of incidents on smartboards.
    The report I have been needing lately is regarding Reboots, we have many users not reporting issues all the time, but we noticed they continuosly restart their smartboards and we want to know why.

    So on my dream report I would see:
    -Reboot history (numbers)
    -Time of the day reboots are happening
    -Origin (spontaneous, remote, via front button, rocker button, etc)
    -Account logged in at time of reboot…

    2 votes

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  2. When you change the pen mode, it sticks to the change (as it should). But if you go back to see which one you have selected at the moment, it shows the default (regular pen thickness, black color), so users think they are stuck with a kind of pen or color they don't want anymore. You have to go change it on both pen style AND color in order to go back to normal or back to where you want.

    It would be more straightforward if what you see is what you get. Please check on the attached video for…

    2 votes

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    0 comments  ·  Whiteboard  ·  Admin →
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  3. In the Whiteboard app, we've been able to insert a video(s) on a page to have ready for instruction and it would open full screen. Just recently, we lost the ability to delete the video. PLEASE reinstate this ability to resize and delete if needed. Having teaching resources at your fingertips is priceless. Thanks

    2 votes

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    0 comments  ·  Apps  ·  Admin →
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    Sorry about this! We're currently working on a solution for the next iQ release.

    In the meantime, this is how some users are deleting videos:


    1. Hold and drag video (even just an inch or something) so the light blue annotation selection rectangle shows up

    2. Put a second finger on the video (might need to make a motion so the whiteboard acknowledges the second finger, such as the increase/decrease video size motion)

    3. Remove the original finger and pan on some empty space on the whiteboard. You will see the radar view's gridlines move to let you know you were successful.


    The above guarantees you can always select the video, and doesn't launch the video

  4. Please add the ability to adjust settings for a connected mouse. Currently a wireless mouse connection is helpful but I cannot adjust the size of the pointer (which is too small to see from distance) or the tracking speed.

    2 votes

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    1 comment  ·  Admin →
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  5. I looked into creating a copy of a lesson. It appears that at the moment, it's only possible to create a copy of local whiteboard/notebook files (you can press the Share icon on the left hand navigation bar while the file is open in the Whiteboard app, then press "Save a Copy" to make a copy of the file. BUT for Lumio lessons, there currently does not appear to be a way to save a copy of an existing lesson within iQ. A workaround would be to login to Lumio on the iQ browser and create a copy there.

    2 votes

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  6. I need to be able to see what panels are connected and up and running. it could be nice to see it in the list... not only what panels have connected today.
    I need to send instant messages to the online panels in the school. and only the online ones.

    2 votes

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  7. Allow us to reset volume to a certain value every night. so has not been set LOUD the day before and you get a heart attack in the morning.

    2 votes

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  8. Let us make web shortcuts in the RDM and push them out on the devices. At our school we have some urls that are used on multiple panels and it would be great to place them on the panel front page remotely.

    2 votes

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  9. There needs to be a way that IT or the teacher can assign a password and not a pin that is on the board for students to see, that will lock the boards screen share to that teacher only. This will stop the issue of any student or teachers just clicking any device under their cast feature on their browser and broadcasting to the board. I deal with this multiple times daily that a student or teacher has taken over a board that is not in the room they are in.

    2 votes

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  10. Worked excellent. Movies with sound - no problem. Any device.

    Smart Screen Share and Smart Mirror has not been able to do that. Screen Share is useless on mac (oneway-communication getting 20 seconds delay)

    Smart Mirror cant do sound and the resolution is hopeless if u wanna cast a movie.

    2 votes

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  11. Since many schools have their own Microsoft or Samba Active Directory domain controller, it would be great to use those in order of Google/Microsoft-Mails to authenticate in every way.
    - Display-User Login
    - Smart-Account for several applications (Smart Notebook, Smart Exchange, Smart Lumio, etc.)
    - Even the Remote Management Solution could be connected

    2 votes

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    1 comment  ·  Admin →
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  12. Some of our staff have requested more granular volume control, as the lowest volume is sometimes too loud for certain uses and each volume 'step' is too much of a jump

    2 votes

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  13. Additional font types to select from

    2 votes

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    0 comments  ·  Whiteboard  ·  Admin →
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  14. We need a new IQ Design for enterprise. Customiezd with employes and hosts. Not students and teachers. Change the IQ Log in Icon from student to a neutral icon. its based on education.

    2 votes

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    started  ·  0 comments  ·  Admin →
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  15. Start from the upper left-hand corner rather than the middle. If a teacher needs more space, then zooms out, now the notes are in the center of the page. This makes it hard for students to understand the order of notes. Bring back ability to swipe left or zoom out to space that doesn't expand the left-hand border. Could also make this option to "flip" and keep right-hand size aligned for those countries that write right to left.

    Or extend down like in notebook.

    2 votes

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    0 comments  ·  Whiteboard  ·  Admin →
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  16. Många lärare önskar Spotify som app i SMART Board iQ

    2 votes

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    0 comments  ·  Apps  ·  Admin →
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  17. The users that I work with would love the ability to save Lumio or Notebook files directly to the Kapp iQ 'files' folder as a 'Board File'. This would be helpful when a teacher has to cover another teacher, so the lesson is already on the board.

    2 votes

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  18. I would like to be able to share a wifi password from my device to the board without having to type it in.

    2 votes

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    1 comment  ·  kapp  ·  Admin →
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  19. It would be awesome if SMART iQ™ could detect installed apps like Acrobat Reader, Microsoft Onenote, or Microsoft PowerPoint which are all equipped with a pen feature and then de-activate the ink layer of SMART iQ™ and select the pen tool in these apps as soon as the user grabs a pen of the SMART Board® interactive display. So basically the same behavior of SMART Ink™ on a Windows PC.

    Today I have to disable the ink layer in a specific app using the acetate command in the SMART Remote Management software first and then I will need to select…

    2 votes

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  20. Hey SMART,

    We would like to still have an option to add webb links in the App section of the Display. Which was a function you had on IQ 3.7.

    Where you clicked the + sign to add Apps. And then typed in the search bar. It showed web results. And if you clicked on one it created a shortcut to the website. In the "Apps" section.

    2 votes

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    0 comments  ·  Browser  ·  Admin →
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