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SMART iQ Embedded Experience

SMART iQ Embedded Experience

Our team is working hard towards improving the product and we would love to get your feedback on features and issues. Give feedback by adding, voting, and commenting on ideas. Also, check back often to vote on ideas and see where your ideas are in the pipeline.

SMART iQ Embedded Experience

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269 results found

  1. Accounts like a substitute teacher as well as the daily teacher. Items such as apps, wallpaper and various other settings. Want to be able to walk into a classroom and know right away what type of staff account is logged in. One of our biggest struggles is how to use the panels with substitute teachers. We want something that will make that sign in process easier/quicker for them.

    1 vote

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  2. I’d like to request a feature enhancement that would allow users to access Shared Drives (within Google Drive) directly from the whiteboard.

    Currently, it seems as though users can only access files from My Google Drive within the whiteboard.

    1 vote

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    0 comments  ·  File management  ·  Admin →
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  3. Once a video has been inserted within Whiteboard it is hard/impossible to delete.

    Also, you can no longer annotate over inserted video Whiteboard (but can annotate over a video using the YouTube app). Can you add annotations over videos in Whiteboard (as in iQ 3)?

    Thanks!

    1 vote

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  4. Manual changes coordinates and address of the screen in the MDM portal.

    1 vote

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  5. Dear SMART Team,

    I am a frequent user of the SMART iQ Whiteboard in educational settings and would like to suggest an enhancement to the "Start for the whole class" feature.

    Currently, when enabling this function, all students can collaborate simultaneously. While this is great for engagement, it would be highly beneficial to have an admin control where the teacher can:

    Select specific students who are allowed to write on the board.
    See which student contributed what, ensuring clarity and accountability.
    This addition would provide more structure to collaborative work and help teachers manage participation effectively.

    I appreciate your consideration…

    1 vote

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    0 comments  ·  Whiteboard  ·  Admin →
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  6. To ensure better security and privacy, the pinpad for NFC login, SMART lock, and Android lock needs to be reduced in size.

    1 vote

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  7. Just seeking an update to a request and an answer by Joe Selby saying it was in the near term plans, any more specific timeframes for this sort of thing? We'd really like to see the line drawing tool sooner rather than later and would appreciate a more concrete timeline for implementation.

    The whiteboard toolset for 7075 v.2 and above needs a significant update, a line drawing tool is absolutely necessary, our University Accounting and Economics courses need a feature like this when using your product.

    1 vote

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  8. Please add the pinch to zoom feature in the Google Docs SMART Board app. The Google Sheets and Google Slides apps already allow this action. This will help for better annotation and instructional practices in the classroom.

    1 vote

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  9. In einer Schule arbeiten viele unterschiedliche Lehrerinnen mit einem Gerät. In den Pausen sowie vor und nach dem Unterricht sind die Geräte offen zugänglich. Wir finden einen Passwortschutz oder alternativ das Entsperren und Sperren der Geräte mit einer NFC-Karte für sinnvoll. Bereits jetzt ist es möglich, dass EINE Person das Gerät sperrt, genau diese Person muss es aber auch wieder entsperren. Für die Verwendung an deutschen Schulen muss es aber möglich sein, dass Person A das Board sperrt und Person B es wieder entsperrt.

    1 vote

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  10. It would be great to find a way to get (temporary) rid of the floating tool bar of the SMART iQ™ 4 whiteboard (i. e. when embedding/playing a full screen video).

    A possible solution could be to have a new "full screen view" available in the whiteboard which makes the floating tool bar disappear (temporary). To go back to the "regular view" including the floating tool bar there could be an icon in the upper right corner of the full screen to tap on.

    Thanks!

    Cheers,
    Thomas

    1 vote

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    1 comment  ·  Whiteboard  ·  Admin →
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    Thank you for your feedback. We have been considering this issue, and we have a few ideas we're exploring. One is to allow the user to shorten the toolbar to essential buttons only (pen tool, add page, etc.). Another is to allow the toolbar to be collapsed entirely. It would become a button on the side of the screen.


    This second option sounds similar to what you're suggesting. It does open the door to other questions, like would you want to use toolbar elements from a collapsed state? Would you want to be able to move the button? And should it be anchored to a side or free-floating?


    If you have any additional thoughts you'd like to share, your feedback is appreciated.

  11. Having been told by Smart support that IQ4 cannot be run on my MX v2 screen, my request is that basic functionality like add arrows, shapes and lines be added to the IQ3 that is running on the MXv2.

    For a school with 10 whiteboards, spending thousands on a hardware upgrade kit just to be able to draw lines and arrows is not reasonable.

    This really needs to be included on a basic IQ3 update.

    1 vote

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  12. 1 vote

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    0 comments  ·  Annotation Layer  ·  Admin →
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  13. Fix the microphone internal and external so it records sound while screen recording on the AM60. Currently when signed in to the board, microphones do not work. If you're not signed in to the board, the microphone works just fine.

    1 vote

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  14. The current Command Logs in SRM lack clear indicators for determining which persistent or scheduled commands are currently active and which have been stopped. This makes managing active schedules or recurring commands cumbersome and can lead to confusion, especially in troubleshooting or reviewing tasks.

    Proposed Feature:
    Add visual indicators or a dedicated column in the Command Logs to clearly display the status of persistent and scheduled commands, such as:

    Active: Commands that are currently running or scheduled.
    Stopped/Inactive: Commands that were deactivated or no longer recurring.
    Include additional metadata, like the schedule frequency (e.g., daily at 7:45 AM) and the…

    1 vote

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  15. When commands are pushed through SRM to change device settings, the Command Logs currently display generic statuses like "Command Sent" or "Command Executed." However, they do not specify which settings were modified or what values were applied. This makes troubleshooting and audit tracking difficult.

    Proposed Feature: Update the Command Logs to include detailed information about the settings or configurations that were changed as part of the command execution. For example:

    If a setting like “Device Name” or “Screen Timeout” is changed, the log should display the old value, the new value, and the specific setting modified.
    Include any additional parameters…

    1 vote

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  16. During installation of the smart displays, we encountered a complaint from the client (Government firm) that Saudi Arabia name is not even listed in the country selection and time zone. Even it may not affect the performance of the display, according to the compliance and requirements, Clients might insist to have Saudi Arabia in the country and time zone selection. Sold model is MX - V4 display and request to advise at the earliest.

    1 vote

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  17. AM60 recently updated and our staff members lost the Spotlight feature in the Smart tool box area. They would like this feature to come back as they enjoyed using this feature when teaching classes.

    1 vote

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  18. Please add a shortcut to your screenshot tool to the ink toolbar in iQ 4 (like many competitors have). My teachers can never find it in the toolbox and half the time they accidentally close the ink tool.
    Having highlighter options would also be very useful like my old iQ 3 smart board has...

    1 vote

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    planned  ·  1 comment  ·  Annotation Layer  ·  Admin →
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  19. Add a QR Code to the Screen Share landing page to help students (participants) quickly navigate to smartmirror.link without keying in or bookmarking a URL.

    1 vote

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  20. We use Smartboard at a school for the visually impaired kids. To improve the readability for the pupils and make it simpler for our teachers, we would like to have the option to set the size of the text converted from handwriting in a standarized size. Actually the converted text is very small and we have to resize each word separately.

    1 vote

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    0 comments  ·  Whiteboard  ·  Admin →
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