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SMART iQ Embedded Experience

SMART iQ Embedded Experience

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SMART iQ Embedded Experience

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258 results found

  1. Currently, the Smart Mirror settings are set on a per user basis. Meaning, when a new user logs into the board all of the districts settings are reverted.

    These settings should be set at an admin level and remain constant across all users.

    1 vote

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  2. Usability issue in the SmartMirror Windows app in school:
    When more than 4 boards are available, the selection list cannot be fully used because there is no scrolling functionality. As a result, boards further down the list cannot be selected.

    Resolution:

    The board selection list should support vertical scrolling when there are more entries than can be displayed in the visible area.
    Scrolling should be possible using the mouse wheel, a scrollbar, and touch gestures.

    1 vote

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  3. The customer would like a cleaner appearance for their Kiosk Mode home screen. Specifically, they would prefer the Whiteboard icon not to be displayed on the home screen and instead be accessible through the navigation toolbar, where it is easier for users to launch. This is because the home screen background is used to display instructional information, and the presence of the icon obstructs that content. Additionally, the customer is unable to reposition or move the icon, which limits their ability to customize the layout and maintain a clean, uncluttered display.

    1 vote

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  4. Please show all recent apps on the home page. We upgraded from the AM40 to AM60 and the biggest complaint is that Lumio nor Chrome apps show in the recent items. The teachers really miss that.

    1 vote

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  5. Duplicate Input access on Home screen (iQ 4.6.2)

    Summary:
    With iQ 4.6.2, the Home screen replaces Settings with Input and Lumio. Input is now exposed both on the Home screen and in the navigation bar, creating duplication.

    Feedback:
    While this may be by design, the dual access points for Input can be confusing and adds unnecessary clutter to the Home screen. From a UX perspective, it may be cleaner to keep Input in a single, consistent location (preferably the navigation bar).

    Impact:

    Customer confusion around why Input appears in multiple places
    Reduced clarity and consistency in navigation

    Suggestion:

    Consider removing…

    1 vote

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  6. Presently, there is no way in the display center app to set the default display mode to Duplicate the image as was the only option in Previous displays. the mode defaults to extended, there is no way to change this. Making it impossible to use this output via RS232 command.

    -Requested by Partner PobRun (France)

    1 vote

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  7. Hi SMART Team,

    Please consider adding a home screen widget to the input app (com.smarttech.iq.avinput.service) for SMART iQ 4 that allows users to preselect an input source directly—without needing to open the full input app first and then choose the desired input.

    For example, if a teacher consistently uses USB-C-1 for their laptop, it would be extremely convenient to have a home screen widget on SMART iQ 4 that switches to this input with a single tap.

    Ideally, the widget should also reflect any custom name assigned to the input source. For instance, if USB-C-1 has been renamed “Laptop” in…

    1 vote

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  8. Disable ability for users to sign in using a QR code in iQ4

    1 vote

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  9. Hallo Supportteam,

    ich habe hierzu ein Ticket erstellt SMART Fallnummer # 00871736, darin wurde mir empfohlen hier einen Wunsch zu äußern.

    Auf dem SMART Board GX175G-V4 ist es im Whiteboard so, dass wenn man bei den Formen eine Linie malt, oder einen Kreis, diese mit Zahlen beschriftet werden. Es zeigt keine cm Zahl etc. sondern eine Zahl als Referenz, damit man gleich große Objekte Zeichnen kann. Die Kundin von uns möchte einfach Linien malen und Kreise, aber keine Beschriftungen haben, so wie es bei fast jedem Mal/Zeichenprogramm der Fall ist. Auch in der SMART Notebook Software kann man einfach Formen…

    1 vote

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  10. On IQ4 (AM60), while on full screen mode for presentations or playing video and trying to call the navigation menu bar by pulling up from the bottom of the screen, the annotation tools bar shows up and blocks the system toolbar from view/touch. It happens all the time and teachers have been complaining a lot about it. Is it possible to make the annotation bar show up in a place where it doesn't block the navigation bar?

    1 vote

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    0 comments  ·  Annotation Layer  ·  Admin →
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  11. Some audio impaired kids use audio devices that can connect either via jack or USB or bluetooth to the board.
    Android iQ does not provide a capability to use multiple audio output at the same time so that the impaired student as well as the other students can listen at the same time to an audio / video resource.
    This could also be used when students are working in stations with headphones and there is a need to quickly switch to the speaker for the rest of the class to listen (the jack at the back of the panel is…

    1 vote

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  12. Adding a history / Library / shortcut to the SMART Tool Explorer App so that it is quick and easy to change the image that is set to a stamp or a cube.

    1 vote

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  13. Die Taskleiste kann im Whiteboardprogramm/ SmartNotebook jederzeit hochgezogen werden. Stört im Unterrichtsverlauf, weil SuS dise gerne hochziehen, um ins Internet zu kommen.

    1 vote

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  14. Selten bis nie musste ich bislang auf dem Whiteboard zoomen, weil es einfach groß ist. Meist zoom oder verzieht man das Whiteboard eher versehentlich, was besonders dann problematisch ist, wenn das ganze Whiteboard verkleinert wird und das ursprüngliche Bild nur noch das mittlere Neuntel des Whiteboards bedeckt. Diese Funktion ist nicht nur nicht nützlich, sie sorgt auch noch dafür, dass sich die Stiftdicke ändert (weil ja alles andere geschrumpft ist) und zerschießt komplett die Hintergrundbilder (gerne mal testen, sieht desaströs aus).

    Durch die neue "Canvas sperren" Option, kann man dem entgegenwirken, doch ist es mühselig, das erst einzeln bei jeder…

    1 vote

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  15. We are struggling with information moving around on us or being deleted throughout the day on a particular white board we utilize at work daily. An option to Auto save every few minutes or an easy access button on the toolbar to save changes to a file would be very helpful instead of having to upload and overwrite the file every time we want to save something.

    1 vote

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  16. Allow the clock on the board to continue even when freeze has been used during a lesson.

    1 vote

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  17. In most cases, after performing a factory reset (following firmware update or issues with some apps), the Smart Board configuration settings are missing. We have to ask the customer about the configuration settings they had in place. This is not efficient or convenient. Therefore, we request the addition of a backup feature via USB device to save the configuration settings. After the factory reset, the customer or technician can then restore the configuration settings using the USB device.

    1 vote

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  18. Feature request: Option to disable connection sharing by QR code in IQ4

    1 vote

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  19. We like to use the text option on our whiteboard sometimes instead of the writing to text option. We are not able to change the color of the text in this situation.

    It would be very helpful if when you use the drop down options on each item you create on the whiteboard (where you can delete, lock, move to front, etc.) there was an option to change the color of the object or text.

    1 vote

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  20. Would it be possible to add a "chalkboard" mode to the IQ whiteboard application or add an application identical to the Whiteboard app but with Black background and default White ink to emulate an old fashion chalkboard. Yes page background and pen can be manually set but it has to be repeated every page.

    Yves at CSSDR

    1 vote

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