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SMART iQ Embedded Experience

SMART iQ Embedded Experience

Our team is working hard towards improving the product and we would love to get your feedback on features and issues. Give feedback by adding, voting, and commenting on ideas. Also, check back often to vote on ideas and see where your ideas are in the pipeline.

SMART iQ Embedded Experience

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262 results found

  1. As a user I would like an easy way to connect one or more remote whiteboards together so that everyone participating can collaborate using the full capabilities of the SMART boards.

    The current process right now uses the app. The first time setup and use process is:
    - Open App
    - Scan App
    - Click Sharing button on App
    - Set sharing session to static link (one time step)
    - Get link
    - Send link to other team
    - Have team type link into whiteboard
    - Have remote team click star to save as bookmark
    - Use whiteboard session

    This…

    3 votes

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    planned  ·  Joe Coplen responded

    Thanks for the suggestion.

    We’re in the process of working on a replacement to the kapp whiteboard experience that will allow for this. To preview what it will be like, you can try out Workspace activities in SMART Learning Suite Online now.

  2. Customers want SMART to implement guest mode controls similar to what is available on Clear Touch panels with NUITEQ software. Specifically, they need the ability for admins to restrict what guests (default user) can access and ensure session data is erased upon sign-out.

    Key Features Requested:

    Admin-Controlled Guest Permissions
    Ability to define what guest users can access (e.g., disable Chrome, limit app usage).
    Admins should have centralized control over these settings.
    Guest Session Auto-Wipe
    When a guest user signs out, all session data (browsing history, downloads, logins, files, etc.) should be automatically erased.
    Prevents unauthorized data persistence between sessions.
    Persistent…

    2 votes

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    1 comment  ·  Admin →
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  3. Currently, when viewing device details in SMART Remote Management (SRM), the signed-in users appear as long, unreadable alphanumeric IDs rather than clear, recognizable usernames. This makes it difficult to quickly identify who is logged into a device.

    Proposed Improvement:

    Display meaningful usernames or email addresses instead of cryptic user IDs.

    2 votes

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  4. I remember there used to be a feature called palm rejection. Where someone with a disability could rest their hand on the screen and still be able to write with the pen. And the palm rejection would detect that and reject touch for that.

    2 votes

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    0 comments  ·  Whiteboard  ·  Admin →
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  5. I really need some basic drawing tools in the native IQ Whiteboard without having to connect to a PC to use Smart Notebook. The simplest of drawing tools like arrows, lines and basic shapes would be ideal. Today I wanted to split my MX screen to show 2 ways to complete a maths problem. I’d love to be able to choose draw - line - and using the pen, draw a simple straight line. I don’t want to have to keep a PC beside the board to mirror to it as I use my PC less and less these days.…

    2 votes

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    3 comments  ·  Whiteboard  ·  Admin →
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    The iQ4 update released today (December 11, 2024) includes a shape tool and text creator tool. We will be adding lines/arrows in the new year. We will also be updating shapes and text to include more formatting options.


    If your school is not yet using iQ4, talk to your IT Admin on what possibilities are available to upgrade.

  6. Our AM60 has been updated to version 4.2. We couldn’t set the MAC Address and this is necessary for us. I hope it’ll be available soon. Thanks

    2 votes

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    1 comment  ·  Admin →
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  7. The IQ4.x is too complex for school support/administrative personnel, so please request the Simple Setup Guide for configuring it for educational/business customers, along with a detailed description of the IQ4.x system settings for customizing them for schools/companies.

    2 votes

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    under review  ·  1 comment  ·  Admin →
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  8. On iQ3, the whiteboard supported instant sharing using hellosmart.com, but on iQ4, you have to create a Lumio lesson to access the feature. Please consider adding an option to have instantaneous sharing upon opening the whiteboard.

    2 votes

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    Thank you for your patience, Takeshi. Our next iQ4 release includes Whiteboard/Lumio integration so that you have an experience more consistent with what you had on iQ3. The release after that will also include quick-launch widgets for the home screen, so you can launch a shout-it-out or whole-class whiteboard without first having to open the Whiteboard.

  9. I would like to able to move the bottom menu to the side on the IQ4. I would prefer it to stay there rather than having to swipe up.

    2 votes

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    planned  ·  2 comments  ·  Admin →
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  10. Teacher would like ability to play audio via apps (spotify, youtube...) and black out display.

    2 votes

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    2 comments  ·  Browser  ·  Admin →
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  11. It would be nice to be able to have the option to use Split Screen as this shows https://support.smarttech.com/docs/software/iq/en/getting-started/split-screen.cshtml . Some of our boards have the V3 and teachers are able to use it while other teachers have the V2 and unable to use it. All of our teachers want to use it. Can there be an update to the software to allow this for previous MX versions?

    2 votes

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    0 comments  ·  Whiteboard  ·  Admin →
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  12. Facilitaría mucho el trabajo y no sería necesario llevar un pendrive usb, si se pudiera acceder dentro de una nube donde se alojaran los archivos de la SmartBoard, de manera que se pudieran subir o descargar desde un ordenador a través de la nube, sin utilizar el pendrive.

    2 votes

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  13. The ability to disable the pop-up on screen keyboard when using bluetooth connected devices (keyboard/mouse)

    2 votes

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    0 comments  ·  Whiteboard  ·  Admin →
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  14. Add Immersive Reader to the IFP. This would allow teachers to effectively utilize all of those terrific literacy functions with small group and whole classes who are not on Chromebooks.

    2 votes

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    0 comments  ·  Whiteboard  ·  Admin →
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  15. For a School District with many smartboards to manage, there are some tools in the form of Reports that would be very useful in order to keep track of incidents on smartboards.
    The report I have been needing lately is regarding Reboots, we have many users not reporting issues all the time, but we noticed they continuosly restart their smartboards and we want to know why.

    So on my dream report I would see:
    -Reboot history (numbers)
    -Time of the day reboots are happening
    -Origin (spontaneous, remote, via front button, rocker button, etc)
    -Account logged in at time of reboot…

    2 votes

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  16. When you change the pen mode, it sticks to the change (as it should). But if you go back to see which one you have selected at the moment, it shows the default (regular pen thickness, black color), so users think they are stuck with a kind of pen or color they don't want anymore. You have to go change it on both pen style AND color in order to go back to normal or back to where you want.

    It would be more straightforward if what you see is what you get. Please check on the attached video for…

    2 votes

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    0 comments  ·  Whiteboard  ·  Admin →
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  17. In the Whiteboard app, we've been able to insert a video(s) on a page to have ready for instruction and it would open full screen. Just recently, we lost the ability to delete the video. PLEASE reinstate this ability to resize and delete if needed. Having teaching resources at your fingertips is priceless. Thanks

    2 votes

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    0 comments  ·  Apps  ·  Admin →
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    Sorry about this! We're currently working on a solution for the next iQ release.

    In the meantime, this is how some users are deleting videos:


    1. Hold and drag video (even just an inch or something) so the light blue annotation selection rectangle shows up

    2. Put a second finger on the video (might need to make a motion so the whiteboard acknowledges the second finger, such as the increase/decrease video size motion)

    3. Remove the original finger and pan on some empty space on the whiteboard. You will see the radar view's gridlines move to let you know you were successful.


    The above guarantees you can always select the video, and doesn't launch the video

  18. Please add the ability to adjust settings for a connected mouse. Currently a wireless mouse connection is helpful but I cannot adjust the size of the pointer (which is too small to see from distance) or the tracking speed.

    2 votes

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    1 comment  ·  Admin →
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  19. I looked into creating a copy of a lesson. It appears that at the moment, it's only possible to create a copy of local whiteboard/notebook files (you can press the Share icon on the left hand navigation bar while the file is open in the Whiteboard app, then press "Save a Copy" to make a copy of the file. BUT for Lumio lessons, there currently does not appear to be a way to save a copy of an existing lesson within iQ. A workaround would be to login to Lumio on the iQ browser and create a copy there.

    2 votes

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  20. I need to be able to see what panels are connected and up and running. it could be nice to see it in the list... not only what panels have connected today.
    I need to send instant messages to the online panels in the school. and only the online ones.

    2 votes

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