240 results found
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Line drawing tool
The whiteboard toolset for 7075 v.2 and above needs a significant update, a line drawing tool is absolutely necessary, our University Accounting and Economics courses need a feature like this when using your product.
6 votesHi Will, I'm happy to report that this is on our near-term roadmap, along with similar tools like Insert Shapes and Text Creator.
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Saving Timer Settings
On the new AM60s, I would like to be able to save Timer settings. For example, setting a default time as well as a default sound. I find that it resets every time I close it.
7 votesThis functionality will be included as part of our iQ 4.3 release later this year. Thank you for your patience.
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jew5463@gmail.com
Our customer, who is using a Chromebook, is attempting to cast their screen to a SMART Board via Screen Share using Miracast. They need to modify the display name on the Miracast list. Currently, the display name appears as 'SMART Mirror- (code)'. This is causing confusion in classrooms with multiple SMART Boards on the same network, as there are too many similar display names that don't correspond to the classroom numbers.
Case#00766005
6 votes -
MX-V5 panels (settings)
The following within the settings app need to occur.
- Ensure up-to-date firmware as SMART Board's firmware current for optimal performance. Currently too many glitches until a firmware has
- Set brightness to 100% out of the box (or at least have adaptive ticked out of the box) as this will maximize visibility in classroom environment.
- Disable all power-saving settings (or at least make 5hours minimum to prevent interruptions during lessons.
- Place the settings menu behind a password Limit access to key settings, ensuring only authorized users can make changes.
- No PIN required on the SMART Board out of the box Simplify…
3 votes -
SMART-ify the new iQ 4 system
The new UI feels like a giant Android tablet. Classroom users have commented that they get lost trying to use it. I also have 90% of my fleet on the older model with the original UI so now when someone goes to a new one, they need to be trained on how to use it again. Could you add option to "SMART-ify" the new iQ 4 system so it looks the same as the older models?
3 votes -
Setting MAC address using AM60
Our AM60 has been updated to version 4.2. We couldn’t set the MAC Address and this is necessary for us. I hope it’ll be available soon. Thanks
2 votes -
Move menu bar on IQ4
I would like to able to move the bottom menu to the side on the IQ4. I would prefer it to stay there rather than having to swipe up.
2 votes -
Request the Simple Setup Guide for IQ4.x configuration
The IQ4.x is too complex for school support/administrative personnel, so please request the Simple Setup Guide for configuring it for educational/business customers, along with a detailed description of the IQ4.x system settings for customizing them for schools/companies.
2 votes -
IQ4: Teacher would like ability to play audio via browser and apps (spotify, youtube...) and black out display.
Teacher would like ability to play audio via apps (spotify, youtube...) and black out display.
2 votes -
Add screenshot tool/shortcut to ink toolbar... and highlighters
Please add a shortcut to your screenshot tool to the ink toolbar in iQ 4 (like many competitors have). My teachers can never find it in the toolbox and half the time they accidentally close the ink tool.
Having highlighter options would also be very useful like my old iQ 3 smart board has...1 vote -
Board sharing (hellosmart.com) upon start up
On iQ3, the whiteboard supported instant sharing using hellosmart.com, but on iQ4, you have to create a Lumio lesson to access the feature. Please consider adding an option to have instantaneous sharing upon opening the whiteboard.
2 votesThank you for your patience, Takeshi. Our next iQ4 release includes Whiteboard/Lumio integration so that you have an experience more consistent with what you had on iQ3. The release after that will also include quick-launch widgets for the home screen, so you can launch a shout-it-out or whole-class whiteboard without first having to open the Whiteboard.
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The capability to move the Smart Mirror Toolbar
When sharing a screen in Smart mirror the toolbar on the top middle of the screen is not adjustable to move. Would like to be able to drag and adjust when needed like the toolbar in whiteboard. I might need it at the bottom of the screen or in the corner so I can show the students the content at the top without having the toolbar block it.
3 votes -
Enable conditional logic to prevent browser data clearing when logged into IQ.
Implement logic in SMART Remote Management to exclude browser data-clearing actions if the device is logged into the IQ system. This ensures user sessions are preserved during active use.
1 vote -
Programmatic Clearing of Chromium Data
Introduce a feature in SMART Remote Management to remotely clear cookies, cache, and login data from the Chromium browser. Include options for manual execution, scheduling, or automation to streamline shared device management.
1 vote -
Microphone
Fix the microphone internal and external so it records sound while screen recording on the AM60. Currently when signed in to the board, microphones do not work. If you're not signed in to the board, the microphone works just fine.
1 vote -
Enhance Command Logs to Clearly Identify Active and Stopped Persistent/Scheduled Commands
The current Command Logs in SRM lack clear indicators for determining which persistent or scheduled commands are currently active and which have been stopped. This makes managing active schedules or recurring commands cumbersome and can lead to confusion, especially in troubleshooting or reviewing tasks.
Proposed Feature:
Add visual indicators or a dedicated column in the Command Logs to clearly display the status of persistent and scheduled commands, such as:Active: Commands that are currently running or scheduled.
Stopped/Inactive: Commands that were deactivated or no longer recurring.
Include additional metadata, like the schedule frequency (e.g., daily at 7:45 AM) and the…1 vote -
Enhance Command Logs to Display Specific Setting Changes
When commands are pushed through SRM to change device settings, the Command Logs currently display generic statuses like "Command Sent" or "Command Executed." However, they do not specify which settings were modified or what values were applied. This makes troubleshooting and audit tracking difficult.
Proposed Feature: Update the Command Logs to include detailed information about the settings or configurations that were changed as part of the command execution. For example:
If a setting like “Device Name” or “Screen Timeout” is changed, the log should display the old value, the new value, and the specific setting modified.
Include any additional parameters…1 vote -
Login Settings
It would be great to be able to have a setting to set a user to be the default login. When setting up our boards, I made the first account the admin and then created a user to be able to more easily change the user if a teacher would leave or change locations.
However, when they leave for the day and come back, the SMART Board logs into the Admin account by default. Thus creating more steps teachers have to do to log back into their account.
1 vote -
Kingdom of Saudi arabia name in the country and time zone selection.
During installation of the smart displays, we encountered a complaint from the client (Government firm) that Saudi Arabia name is not even listed in the country selection and time zone. Even it may not affect the performance of the display, according to the compliance and requirements, Clients might insist to have Saudi Arabia in the country and time zone selection. Sold model is MX - V4 display and request to advise at the earliest.
1 vote -
AM60- Smart Spot Light Feature
AM60 recently updated and our staff members lost the Spotlight feature in the Smart tool box area. They would like this feature to come back as they enjoyed using this feature when teaching classes.
1 vote
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