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SMART iQ Embedded Experience

SMART iQ Embedded Experience

Our team is working hard towards improving the product and we would love to get your feedback on features and issues. Give feedback by adding, voting, and commenting on ideas. Also, check back often to vote on ideas and see where your ideas are in the pipeline.

SMART iQ Embedded Experience

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252 results found

  1. The whiteboard menu is large and gets in the way of using the whole screen. It would be very helpful if you could collapse or be partially dragged off the side of the visible screen.

    Additionally, having the option to nest the toolbar to the side of the screen would be an improvement to the current floating whiteboard toolbar.

    11 votes

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    0 comments  ·  Whiteboard  ·  Admin →
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  2. The whiteboard toolset for 7075 v.2 and above needs a significant update, a line drawing tool is absolutely necessary, our University Accounting and Economics courses need a feature like this when using your product.

    7 votes

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    4 comments  ·  Whiteboard  ·  Admin →
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  3. On the new AM60s, I would like to be able to save Timer settings. For example, setting a default time as well as a default sound. I find that it resets every time I close it.

    7 votes

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    1 comment  ·  Apps  ·  Admin →
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  4. Our customer, who is using a Chromebook, is attempting to cast their screen to a SMART Board via Screen Share using Miracast. They need to modify the display name on the Miracast list. Currently, the display name appears as 'SMART Mirror- (code)'. This is causing confusion in classrooms with multiple SMART Boards on the same network, as there are too many similar display names that don't correspond to the classroom numbers.

    Case#00766005

    7 votes

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    1 comment  ·  Screen Share  ·  Admin →
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  5. The following within the settings app need to occur.

    1. Ensure up-to-date firmware as SMART Board's firmware current for optimal performance. Currently too many glitches until a firmware has
    2. Set brightness to 100% out of the box (or at least have adaptive ticked out of the box) as this will maximize visibility in classroom environment.
    3. Disable all power-saving settings (or at least make 5hours minimum to prevent interruptions during lessons.
    4. Place the settings menu behind a password Limit access to key settings, ensuring only authorized users can make changes.
    5. No PIN required on the SMART Board out of the box Simplify…
    5 votes

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    1 comment  ·  Apps  ·  Admin →
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  6. I really need some basic drawing tools in the native IQ Whiteboard without having to connect to a PC to use Smart Notebook. The simplest of drawing tools like arrows, lines and basic shapes would be ideal. Today I wanted to split my MX screen to show 2 ways to complete a maths problem. I’d love to be able to choose draw - line - and using the pen, draw a simple straight line. I don’t want to have to keep a PC beside the board to mirror to it as I use my PC less and less these days.…

    1 vote

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    2 comments  ·  Whiteboard  ·  Admin →
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    The iQ4 update released today (December 11, 2024) includes a shape tool and text creator tool. We will be adding lines/arrows in the new year. We will also be updating shapes and text to include more formatting options.


    If your school is not yet using iQ4, talk to your IT Admin on what possibilities are available to upgrade.

  7. The new UI feels like a giant Android tablet. Classroom users have commented that they get lost trying to use it. I also have 90% of my fleet on the older model with the original UI so now when someone goes to a new one, they need to be trained on how to use it again. Could you add option to "SMART-ify" the new iQ 4 system so it looks the same as the older models?

    3 votes

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    1 comment  ·  Admin →
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  8. Our AM60 has been updated to version 4.2. We couldn’t set the MAC Address and this is necessary for us. I hope it’ll be available soon. Thanks

    2 votes

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    1 comment  ·  Admin →
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  9. I remember there used to be a feature called palm rejection. Where someone with a disability could rest their hand on the screen and still be able to write with the pen. And the palm rejection would detect that and reject touch for that.

    2 votes

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    0 comments  ·  Whiteboard  ·  Admin →
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  10. I would like to able to move the bottom menu to the side on the IQ4. I would prefer it to stay there rather than having to swipe up.

    2 votes

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    planned  ·  2 comments  ·  Admin →
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  11. The IQ4.x is too complex for school support/administrative personnel, so please request the Simple Setup Guide for configuring it for educational/business customers, along with a detailed description of the IQ4.x system settings for customizing them for schools/companies.

    2 votes

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    under review  ·  1 comment  ·  Admin →
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  12. Teacher would like ability to play audio via apps (spotify, youtube...) and black out display.

    2 votes

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    2 comments  ·  Browser  ·  Admin →
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  13. This feature would allow administrators to disable the ability for teachers to create PINs for SMART boards via SRM. This can help enhance security and ensure a standardized access approach across devices.

    1 vote

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  14. Currently, apps installed via SRM using Google Play do not automatically update when Google releases new versions. This creates a gap where administrators must manually update apps to ensure they are current.

    Proposed Solution:

    Introduce automatic update functionality for all apps installed via SRM using Google Play.
    Ensure that updates follow the regular Google Play update cycle without requiring manual intervention from administrators.

    This enhancement will streamline app management and ensure devices always run the latest app versions without additional administrative overhead.

    1 vote

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  15. Implement functionality in SMART Remote Management to manage Google Play Store access with greater precision. Requested features include:

    The ability to approve specific applications for installation.
    -Options to restrict or block access to the Google Play Store entirely.
    -A simple toggle to disable Play Store access across all devices.
    This would empower administrators to maintain better control over device use and improve security within managed environments.

    1 vote

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  16. Users have noted that advanced messaging functionality is not currently supported in SMART Remote Management with iQ 4, and some had anticipated this capability being available based on their understanding at the time of purchase

    1 vote

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  17. Allow administrators to customize the home screen layout on devices managed through SMART Remote Management. This feature would include the ability to:

    Arrange Apps and Widgets: Specify the placement of apps and widgets on the home screen.

    Control App Visibility: Determine which apps are displayed based on user roles or groups.

    Set Backgrounds: Enable standardized or personalized backgrounds, maintaining user preferences where applicable.

    Save Profiles: Create and save reusable templates for home screen layouts, applicable to specific groups or individual users.

    Use Case:

    Educational institutions and organizations want to create a consistent and intuitive interface for teachers, students, and staff.…

    1 vote

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  18. Please add a shortcut to your screenshot tool to the ink toolbar in iQ 4 (like many competitors have). My teachers can never find it in the toolbox and half the time they accidentally close the ink tool.
    Having highlighter options would also be very useful like my old iQ 3 smart board has...

    1 vote

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    planned  ·  1 comment  ·  Annotation Layer  ·  Admin →
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  19. When using the SMART Mirror app, photos shared in the shared items folder cannot currently be opened or displayed directly on the SMART Board display. While users can download these photos to their personal devices, the inability to display them on the board disrupts workflows and creates confusion, especially given the app’s support for other file types like videos. Enhancing SMART Mirror to support image display (e.g., JPEG, PNG) on the board would provide a more seamless and complete experience for users.

    1 vote

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    0 comments  ·  Screen Share  ·  Admin →
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  20. Request from a School District Technology Director:

    For customizing the Google Chrome homepage, we'd want to hide the news and other content that is on by default. Along the same lines, the ability to set default homepages in Chrome on the boards would be a fantastic feature. It would allow us to set it to something like a resource page we'd create so they are immediately accessible to staff using the boards. This might be more a Google question than SMART, however do you know if the Chrome browser on the boards can be managed in our Google Admin panel? We…

    1 vote

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    0 comments  ·  Browser  ·  Admin →
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