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SMART iQ Embedded Experience

SMART iQ Embedded Experience

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SMART iQ Embedded Experience

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233 results found

  1. When sharing a screen in Smart mirror the toolbar on the top middle of the screen is not adjustable to move. Would like to be able to drag and adjust when needed like the toolbar in whiteboard. I might need it at the bottom of the screen or in the corner so I can show the students the content at the top without having the toolbar block it.

    3 votes

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  2. For a School District with many smartboards to manage, there are some tools in the form of Reports that would be very useful in order to keep track of incidents on smartboards.
    The report I have been needing lately is regarding Reboots, we have many users not reporting issues all the time, but we noticed they continuosly restart their smartboards and we want to know why.

    So on my dream report I would see:
    -Reboot history (numbers)
    -Time of the day reboots are happening
    -Origin (spontaneous, remote, via front button, rocker button, etc)
    -Account logged in at time of reboot…

    3 votes

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  3. In the Whiteboard app, we've been able to insert a video(s) on a page to have ready for instruction and it would open full screen. Just recently, we lost the ability to delete the video. PLEASE reinstate this ability to resize and delete if needed. Having teaching resources at your fingertips is priceless. Thanks

    3 votes

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    1 comment  ·  Apps  ·  Admin →
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    Sorry about this! We're currently working on a solution for the next iQ release.

    In the meantime, this is how some users are deleting videos:


    1. Hold and drag video (even just an inch or something) so the light blue annotation selection rectangle shows up

    2. Put a second finger on the video (might need to make a motion so the whiteboard acknowledges the second finger, such as the increase/decrease video size motion)

    3. Remove the original finger and pan on some empty space on the whiteboard. You will see the radar view's gridlines move to let you know you were successful.


    The above guarantees you can always select the video, and doesn't launch the video

  4. SMART Screen share no longer works once a user has updated to MacOS14. When you have boards mounted to the wall, connecting the laptop using wires is a step backward and also a safely hazard. Our teachers need the ability use touchback which makes your suggestion of using airplay or googlecast worthless since they do not allow touchback. Holding back updating to the latest OS on our laptops is not possible. Consider updating the SMART screen share app, OR making SMART mirror functional on the 6000 series boards.

    3 votes

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  5. Allow saving of the open tabs as your chromium start up screen. Every time there is an update I have to reload all of my chromium tabs and passwords for those websites. Please make it like the chrome desktop setting where there is an option to "open specific pages (tabs) on startup". Thanks!

    3 votes

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    0 comments  ·  Browser  ·  Admin →
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    Hello! It looks like others using Chromium and Google Chrome on Android are experiencing the same frustration. Google is currently working on this but no release date yet. I expect to see this in a future version of Chrome/Chromium.

  6. Please consider having an educator testing group who can test upcoming updates before they are released to see what a future update may break that is currently working. I would like to be a part of this group.

    3 votes

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    0 comments  ·  Browser  ·  Admin →
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  7. Worked excellent. Movies with sound - no problem. Any device.

    Smart Screen Share and Smart Mirror has not been able to do that. Screen Share is useless on mac (oneway-communication getting 20 seconds delay)

    Smart Mirror cant do sound and the resolution is hopeless if u wanna cast a movie.

    3 votes

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  8. Whiteboard app has moveable menu (Left/right toggle) so it can be accessed on left or right side of Whiteboard app. It would also be great if the whiteboard app could import pdfs.

    3 votes

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    0 comments  ·  Whiteboard  ·  Admin →
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  9. Additional font types to select from

    3 votes

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    1 comment  ·  Whiteboard  ·  Admin →
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  10. I would like to be able to share a wifi password from my device to the board without having to type it in.

    3 votes

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    1 comment  ·  kapp  ·  Admin →
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  11. When I click on a device or a device filter group and then choose Repositories actions->Settings->Add New->Certificates and try to Install a CA Certificate to my devices it always come back with the error 'Name' field has errors. I contacted support and they stated that this functionality is not supported at the time. They didn't know when or if it ever would be.

    I would find this quite helpful as we have around a 100 boards in our schools and I would much rather be able to push out our certificates than visit each board to install them.

    3 votes

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  12. It would be a great feature to have some identification method for incoming connections (before the connection authorization itself), as a way to have non requested connections attempts under control within the classroom.

    3 votes

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  13. Whiteboardbackrounds in a better, clearer quality . Existing are blurry.
    There is a need for simple musican papers lines, primary school writing lines, what are used in germany and other european countries.

    3 votes

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    0 comments  ·  Whiteboard  ·  Admin →
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  14. IOS Touchback is really needed. Will control ipad direct with my fingers in screenshare.

    3 votes

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    1 comment  ·  Screen Share  ·  Admin →
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  15. Don't know if this is the right forum, as I think my new flat panel is a 6000 series, not 7000. Anyway, the tech team hooked it up to a Chrome Book, not a PC, so I seems to have limited functionality (just SN Player, not full SN). Some animations I created in SN 18 seem to work, such as spin around, but other's don't (such as Shrink & Grow). In the attached file, the watering can should shrink & grow (to simulate watering the flowers). Do you know which animations work and which don't?

    3 votes

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    1 comment  ·  Admin →
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  16. As a user I would like an easy way to connect one or more remote whiteboards together so that everyone participating can collaborate using the full capabilities of the SMART boards.

    The current process right now uses the app. The first time setup and use process is:
    - Open App
    - Scan App
    - Click Sharing button on App
    - Set sharing session to static link (one time step)
    - Get link
    - Send link to other team
    - Have team type link into whiteboard
    - Have remote team click star to save as bookmark
    - Use whiteboard session

    This…

    3 votes

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    planned  ·  Joe Coplen responded

    Thanks for the suggestion.

    We’re in the process of working on a replacement to the kapp whiteboard experience that will allow for this. To preview what it will be like, you can try out Workspace activities in SMART Learning Suite Online now.

  17. Would it be possible to add a "chalkboard" mode to the IQ whiteboard application or add an application identical to the Whiteboard app but with Black background and default White ink to emulate an old fashion chalkboard. Yes page background and pen can be manually set but it has to be repeated every page.

    Yves at CSSDR

    2 votes

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    1 comment  ·  Whiteboard  ·  Admin →
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  18. We want use a third parties camera with microphone and speaker built-in and we want decide wich speaker or microphone to use.
    When I connect this type of camera I can't select which one speaker or microphone to use. The display with IQ 4.3 (MX and RX) automatically deactivate display's microphone and speaker and I can't manage the display's audio in and audio out. I'd like to manage them and chosing which one to use.

    2 votes

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  19. 2 votes

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  20. After restarting or switch on the display, it display last source selected.
    Now the display start on the last source selected only if it was standby mode.
    It should do the same behaviour if I switch off and on the display

    2 votes

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    0 comments  ·  Apps  ·  Admin →
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