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135 results found

  1. Since Chromebook users can't install SMART Drivers, this inking feature on freeze mode is a must. With MX-V3 and V4, this feature is loved by teachers but with V5, this feature is no longer available.

    11 votes

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    planned  ·  5 comments  ·  Admin →
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  2. 2 votes

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  3. Updates are currently being sent directly to the Smarttech boards. As a result, teachers receive unexpected pop-up notifications asking whether the update can be installed. This is not ideal when they are in front of a full classroom. It would be preferable if we could manage this from the admin portal. Ideally, we would like the ability to first install the updates on a few devices as a test. If everything works well, we could then schedule the updates for all devices at a convenient time.

    4 votes

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  4. Hi all,

    We use Sassoon, Twinkl and Gothic fonts in our school and we wondered if others schools might benefit from more embedded fonts within Smart Board or AM60 modules please.

    Currently when we import Smart Notebook files onto the board, all the fonts change and that is troubling the teachers. There is a slight alignment issue but that is because it goes from Windows/Mac to Android however more concern is the lack of embedded fonts.

    So my request is to add more fonts please.

    Many thanks

    Jay

    2 votes

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  5. We have 150 MX boards (66% V5), where it would be of benefit of us to manage the board's system update settings via the Remote Management system.

    Our preferred method of updating the boards would be to test an update on a few boards before allowing the update to roll out to the rest of our boards.

    Rather than visit each board, we would like to be able to configure these settings via policies in Smart Remote Management.

    3 votes

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  6. Currently switching from 1080i to 6000 RX series.. users are constantly hitting the home button and getting to Android home page... Then not knowing what to do.
    If buttons had a hover over the icon or the buttons are labeled it probably be very helpful.

    1 vote

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  7. MX V5 in use in meeting room scenarios often have peripherals attached that need to utilize HDMI-CEC, Default input or Wake on source.

    One very relevant scenario is Microsoft Teams Rooms Devices. These control the display based on room occupancy using HDMI-CEC & wake on source. The default input option would be very useful, so make the MTR device the primary input. Users can then switch to iQ when needed..

    2 votes

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  8. Ability to change the minimum HDMI standard remotely on HDMI inputs on MX boards.

    Currently having to manually change the HDMI standard to 1.4 on each board across our estate (700 boards have been installed so far with another 500 + to go) following new installations due to issues with cabling. Laptops are unable to duplicate or extend their displays to the panels until this is done.

    Ideally we could do this remotely going forward & undo the change once the cabling has been replaced by AV contractors.

    1 vote

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  9. Currently our teachers can lock down a smart board with a pin or pattern. That becomes a problem when I as a tech need to go look at a board and the teacher is nowhere to be found to unlock the board.

    There should be a way to unlock the board from the portal or allow someone to log out the person that is currently logged in so that they can log in behind them.

    Allowing anyone to log someone out (much like on a PC) would also fix the issue that occurs when a substitute comes in but the…

    1 vote

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  10. Hi. I would suggest having default input source selection (Example HDMI 1) when display is powered on the MX series V5.
    Also noticed that when no input source is available, the display goes to Android screen (Home screen).
    It would be better to have a priority input feature, such in case there is an HDMI source connected the display switches to connected HDMI port from Android back.
    We have more than 60 displays installed, and it becomes tedious for the users having to switch sources.

    1 vote

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  11. Create a mobile stand laptop shelf that mounts to the side, not below, the board.

    1 vote

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    0 comments  ·  Admin →
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  12. Mobile stand laptop shelf that can be mounted to the side, not just below the board.

    1 vote

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  13. Would be nice to be able to install External Widgets.
    Even nicer if they could be installed via Smart Remote Management.
    Requested by Jerome Espere
    IT Administrator
    CS HAUTS-BOIS-DE-L'OUTAOUAIS

    1 vote

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  14. Ability to lock the buttons so that students can not play with them.
    OR
    A cover to hide the buttons.
    OR
    Move the buttons to the side of the screen: top-right and top-left.
    It will stop little fingers from pressing buttons that they should not be able to reach

    2 votes

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  15. Paul Colbenson of CREC Museum Magnet School would like the ability to customize Display name of their GX-V3 displays as can be done with MX IQ enabled displays.

    2 votes

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  16. A wireless option to bypass the usb cable for touch gestures. Either utilizing bluetooth or a usb dongle similar to those used by wireless keyboards/mice. This would help with retrofit cable running issues and too many extensions for long runs.

    1 vote

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  17. Volume control buttons on front control panel are defaulting to notification sound. It would be nice if those would automatically control media volume or at least if we could have the option of setting the default to personal preference.

    1 vote

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  18. Connect a complete video conferencing system like the Kandao Meeting Ultra to the HDMI OUT of the new Google EDLA monitors (V5e RX). In order to use the Smart monitor whiteboard app during a video conference initiated by the Kandao Meeting Ultra system (it is equipped with an HDMI IN 2.0 port).
    Now the display of the Kandao Meeting Ultra remains black.
    The only way to use it correctly is by using the HDMI OUT port of the OPS Smart.

    1 vote

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  19. Smart Boards do not Auto lock after inactivity. This means that anybody can walk up to the Smartboard and access a users data at any time a user does not remember to lock their board manually. Files can be uploaded to the user's cloud storage, etc.
    Fix: Provide an option to auto lock the smartboard with pin code after a period of inactivity.

    4 votes

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  20. Allowing audio to be Mirrored to the smartboard via the SMARTMirror app for one window only, not just for the entire screen.

    1 vote

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