127 results found
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Whiteboard Background Templates
The built in Whiteboard application on V4 is missing a key set of educational templates, specifically the sports layout (e.g., fields, courts) and music sheets that were available in the background options on our V2 and V3 models.
2 votes -
Highlighter
The pen accessory on the V4 model no longer appears to have a dedicated, highlighter function in the integrated app or on the whiteboard mode, a feature that was heavily utilized on the older models V2 & V3
After a support case ticket # 00852203 It was confirmed that it was intentional.
2 votes -
Allow sound to play on timer widget
The widget timer dose not play a notification on ending. The notifications settings for the timer app is set to 'Silent' and won't allow a change to 'Default'
The timer on GX version 2 and 3 have this feature but our 28 new GX Plus Version 4 dose not allow this. Apparently this feature is on the American version as confirmed by your support desk but not the UK.2 votes -
MX-V5 - Add RS-232 command to turn off screen
On the MX-V5, there is no documented method to command the display to turn off the screen using RS-232/Room Control (as occurs when pressing the power button briefly). This would be a useful addition as it would allow the controller to turn the screen off whilst still allowing iQ 4 to run in the background and leave the OPS slot powered. The only current options are to use the power state commands to put the display into the standby or off power state, both of which stop iQ entirely and cut power to the OPS slot
5 votesWe're unlikely to be adding additional commands to the RS-232 command protocol. However, stay tuned for a network-based room control mechanism that will have this capability.
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Home button of older SMART displays should link to the AM60 homescreen
Hi SMART,
It would be great if the physical home button on the frame of the SMART Board® 6000S/-V3 series would navigate to the SMART iQ™ 4 home screen when using the SMART AM60 appliance as a hardware upgrade. It is very confusing for these customers to deal with iQ 3 (home button shows homescreen of iQ 3 or the input if you turn of the interanl iQ 3) and iQ 4 (AM60) if they want to consistent use the iQ 4 of the AM60.Thanks!
Cheers,
Thomas1 vote -
Support for SMART ID card sign-in with an AM60 inside a SBID-6000S/-V3
Hi SMART,
It would be great if the SMART AM60 appliance would also support the SMART ID card sign-in within the SMART Board 6000S/-V3 series. There are existing customers who got the AM60 as a hardware upgrade and want to stick to the used SMART ID card sign-in process and not switch to the QR code sign-in process.Thanks!
Cheers,
Thomas1 vote -
GX V4 Freeze Functionality
On the GX V4, freeze screen now also mutes audio, which is annoying for some. At least have the option to mute or unmute? On the V2 and V3, we see a menu for zooming too, the old functionality was much better
1 vote -
Lock imported files on Whiteboard
Can functionality be added to lock the imported image or pdf when using the Whiteboard so that it doesn't accidentally move if someone touches the screen and selects the background image causing the writing to become mis-aligned - similar to the lock function in IQ.4
1 vote -
SMART Mirror : Virtual Extended desktop
SMART Mirror application currently only supports screen duplication (mirroring). Our teachers rely heavily on the ability to use the interactive display as an extended second monitor (Extended desktop)
When brought up in a ticket and was told this "I can confirm that SMART Mirror should support sharing an extended desktop were it already available on the source computer."
The previous Bytello Share system had an option of using the smartboard as the 2nd monitor when casting to the board on the V2 & V3 Models
1 vote -
NX
Unser Kunde hat nach dem Kauf des NX Displays festgestellt, dass die Auswahl des HDMI-Eingangs ausschließlich über die Fernbedienung möglich ist. Diese Einschränkung wird sowohl von unserem Kunden als auch von uns als wenig benutzerfreundlich empfunden.
Während dies bei interaktiven Displays in der Regel kein Problem darstellt, ist man bei einem Gerät ohne direkte Bedienelemente vollständig auf die Fernbedienung angewiesen.
Für zukünftige Produktserien wäre es daher wünschenswert, die Eingabeauswahl zusätzlich über ein Steuerkreuz oder Bedientasten am Gerät selbst zu ermöglichen – wie es auch bei vielen anderen Displays üblich ist.
1 vote -
GX-V3 Pen tool working like the iQ
The GX-V3 pen feature should work like the SMART Board 6000 series Interactive Display with an installed AM30/AM40 module. The functionality with the GX-V3 having you select the pen tool from the side menu whereas on the iQ the pen works as soon as you pick it up. The time this saves is huge.
1 vote -
Ability to disable the unfreeze function on screen
When I freeze the screen, my students are able to go up to the SMART Board and unfreeze by simply pressing the pause/play button on screen. Is there a way to disable this function in the software? I have disabled the convenience panel buttons, but that doesn't help when there is an ability to unfreeze by pushing play/pause button on the screen.
1 vote -
Define Default Home Screen for All Boards
We would like to be able to define the apps on all users' SMART board homepages. We have pushed down apps, but it would be helpful have them installed to the homepage.
1 vote -
Inking feature while on freeze mode on MX-V5 like on V3 and V4. This feature is for Chromebook users.
Since Chromebook users can't install SMART Drivers, this inking feature on freeze mode is a must. With MX-V3 and V4, this feature is loved by teachers but with V5, this feature is no longer available.
11 votes -
port direction
On the SMART MX v5 board most of ports are on the left side of the board, facing outward. Because of how thick some of the HDMI cords are, this puts stress on these ports. If the ports were instead facing downward, this would reduce some of the stress on the ports.
1 vote -
Italian language is not supported with handwriting-to-text tool in the GX whiteboard.
When I want to use handwriting-to-text tool in the GX whiteboard I can't dowload italian language because it is not supported from whiteboard application.
It's quite strange that italian language is not already available.1 vote -
Translating ink to text from one language to another on GX v3
Translating the ink you write on the board into another language for pupils who are EAL or currently unable to speak the language they are learning in the classroom. To allow them to see English (for example) next to their mother tongue to support them in their lessons.
1 vote -
Hide display settings for extend/duplicate every time you turn the display on.
I have a SMART Board at the front of the room and at the rear i have a mirror screen. These are permanently connected via the hdmi out on the SMART Board. Every time the SMART Board is woken from sleep it displays the "Display settings" window. Due to the size and mounting methods this setting will never change. it is always going to be either an extended display or a duplicated mirror screen. Can these extend/duplicate settings please be hidden in the main settings under "Display".
2 votes -
Default input in 6000 Series RX
Currently switching from 1080i to 6000 RX series.. users are constantly hitting the home button and getting to Android home page... Then not knowing what to do.
If buttons had a hover over the icon or the buttons are labeled it probably be very helpful.2 votes -
The ability to add DNS/NETBIOS Name to the Smart Boards.
To be given the ability to add DNS/NETBIOS Name to the Smart Boards. This would aide in quicker identification of devices on large networks and assist with Cybersecurity and Zero-Trust efforts.
1 vote
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