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SMART iQ Embedded Experience

SMART iQ Embedded Experience

Our team is working hard towards improving the product and we would love to get your feedback on features and issues. Give feedback by adding, voting, and commenting on ideas. Also, check back often to vote on ideas and see where your ideas are in the pipeline.

SMART iQ Embedded Experience

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265 results found

  1. 4.3 iQ We would like to be able to crop images that are either copy and paste or drag and drop or brought in with a camera.

    11 votes

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  2. The whiteboard menu is large and gets in the way of using the whole screen. It would be very helpful if you could collapse or be partially dragged off the side of the visible screen.

    Additionally, having the option to nest the toolbar to the side of the screen would be an improvement to the current floating whiteboard toolbar.

    13 votes

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    1 comment  ·  Whiteboard  ·  Admin →
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  3. The whiteboard toolset for 7075 v.2 and above needs a significant update, a line drawing tool is absolutely necessary, our University Accounting and Economics courses need a feature like this when using your product.

    7 votes

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    6 comments  ·  Whiteboard  ·  Admin →
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    Work has begun on developing this feature. It is scheduled to be included in our summer iQ4 release.


    To manage expectations, this first Lines/Arrows release will not include connectors on shapes, but that is forthcoming. We just need more time to build that functionality.

  4. Apparently, the time recently changed font size and the teachers are complaining that it's too small. Thank you. Wendy Tech Coach

    4 votes

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    0 comments  ·  Whiteboard  ·  Admin →
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  5. I really need some basic drawing tools in the native IQ Whiteboard without having to connect to a PC to use Smart Notebook. The simplest of drawing tools like arrows, lines and basic shapes would be ideal. Today I wanted to split my MX screen to show 2 ways to complete a maths problem. I’d love to be able to choose draw - line - and using the pen, draw a simple straight line. I don’t want to have to keep a PC beside the board to mirror to it as I use my PC less and less these days.…

    2 votes

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    3 comments  ·  Whiteboard  ·  Admin →
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    The iQ4 update released today (December 11, 2024) includes a shape tool and text creator tool. We will be adding lines/arrows in the new year. We will also be updating shapes and text to include more formatting options.


    If your school is not yet using iQ4, talk to your IT Admin on what possibilities are available to upgrade.

  6. Customers want SMART to implement guest mode controls similar to what is available on Clear Touch panels with NUITEQ software. Specifically, they need the ability for admins to restrict what guests (default user) can access and ensure session data is erased upon sign-out.

    Key Features Requested:

    Admin-Controlled Guest Permissions
    Ability to define what guest users can access (e.g., disable Chrome, limit app usage).
    Admins should have centralized control over these settings.
    Guest Session Auto-Wipe
    When a guest user signs out, all session data (browsing history, downloads, logins, files, etc.) should be automatically erased.
    Prevents unauthorized data persistence between sessions.
    Persistent…

    2 votes

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    1 comment  ·  Admin →
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  7. Currently, when viewing device details in SMART Remote Management (SRM), the signed-in users appear as long, unreadable alphanumeric IDs rather than clear, recognizable usernames. This makes it difficult to quickly identify who is logged into a device.

    Proposed Improvement:

    Display meaningful usernames or email addresses instead of cryptic user IDs.

    2 votes

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  8. On the new AM60s, I would like to be able to save Timer settings. For example, setting a default time as well as a default sound. I find that it resets every time I close it.

    7 votes

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    1 comment  ·  Apps  ·  Admin →
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  9. Our customer, who is using a Chromebook, is attempting to cast their screen to a SMART Board via Screen Share using Miracast. They need to modify the display name on the Miracast list. Currently, the display name appears as 'SMART Mirror- (code)'. This is causing confusion in classrooms with multiple SMART Boards on the same network, as there are too many similar display names that don't correspond to the classroom numbers.

    Case#00766005

    7 votes

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    1 comment  ·  Screen Share  ·  Admin →
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  10. The following within the settings app need to occur.

    1. Ensure up-to-date firmware as SMART Board's firmware current for optimal performance. Currently too many glitches until a firmware has
    2. Set brightness to 100% out of the box (or at least have adaptive ticked out of the box) as this will maximize visibility in classroom environment.
    3. Disable all power-saving settings (or at least make 5hours minimum to prevent interruptions during lessons.
    4. Place the settings menu behind a password Limit access to key settings, ensuring only authorized users can make changes.
    5. No PIN required on the SMART Board out of the box Simplify…
    5 votes

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    1 comment  ·  Apps  ·  Admin →
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  11. It would be great to find a way to get (temporary) rid of the floating tool bar of the SMART iQ™ 4 whiteboard (i. e. when embedding/playing a full screen video).

    A possible solution could be to have a new "full screen view" available in the whiteboard which makes the floating tool bar disappear (temporary). To go back to the "regular view" including the floating tool bar there could be an icon in the upper right corner of the full screen to tap on.

    Thanks!

    Cheers,
    Thomas

    1 vote

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    1 comment  ·  Whiteboard  ·  Admin →
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    Thank you for your feedback. We have been considering this issue, and we have a few ideas we're exploring. One is to allow the user to shorten the toolbar to essential buttons only (pen tool, add page, etc.). Another is to allow the toolbar to be collapsed entirely. It would become a button on the side of the screen.


    This second option sounds similar to what you're suggesting. It does open the door to other questions, like would you want to use toolbar elements from a collapsed state? Would you want to be able to move the button? And should it be anchored to a side or free-floating?


    If you have any additional thoughts you'd like to share, your feedback is appreciated.

  12. The new UI feels like a giant Android tablet. Classroom users have commented that they get lost trying to use it. I also have 90% of my fleet on the older model with the original UI so now when someone goes to a new one, they need to be trained on how to use it again. Could you add option to "SMART-ify" the new iQ 4 system so it looks the same as the older models?

    3 votes

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  13. Our AM60 has been updated to version 4.2. We couldn’t set the MAC Address and this is necessary for us. I hope it’ll be available soon. Thanks

    2 votes

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  14. I remember there used to be a feature called palm rejection. Where someone with a disability could rest their hand on the screen and still be able to write with the pen. And the palm rejection would detect that and reject touch for that.

    2 votes

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    0 comments  ·  Whiteboard  ·  Admin →
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  15. I would like to able to move the bottom menu to the side on the IQ4. I would prefer it to stay there rather than having to swipe up.

    2 votes

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    planned  ·  2 comments  ·  Admin →
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  16. Just seeking an update to a request and an answer by Joe Selby saying it was in the near term plans, any more specific timeframes for this sort of thing? We'd really like to see the line drawing tool sooner rather than later and would appreciate a more concrete timeline for implementation.

    The whiteboard toolset for 7075 v.2 and above needs a significant update, a line drawing tool is absolutely necessary, our University Accounting and Economics courses need a feature like this when using your product.

    1 vote

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    0 comments  ·  Whiteboard  ·  Admin →
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  17. Please add the pinch to zoom feature in the Google Docs SMART Board app. The Google Sheets and Google Slides apps already allow this action. This will help for better annotation and instructional practices in the classroom.

    1 vote

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  18. 1 vote

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  19. The IQ4.x is too complex for school support/administrative personnel, so please request the Simple Setup Guide for configuring it for educational/business customers, along with a detailed description of the IQ4.x system settings for customizing them for schools/companies.

    2 votes

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    under review  ·  1 comment  ·  Admin →
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  20. After restarting or switch on the display, it display last source selected.
    Now the display start on the last source selected only if it was standby mode.
    It should do the same behaviour if I switch off and on the display

    1 vote

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    0 comments  ·  Apps  ·  Admin →
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