Skip to content

SMART iQ Embedded Experience

SMART iQ Embedded Experience

Our team is working hard towards improving the product and we would love to get your feedback on features and issues. Give feedback by adding, voting, and commenting on ideas. Also, check back often to vote on ideas and see where your ideas are in the pipeline.

SMART iQ Embedded Experience

Categories

JUMP TO ANOTHER FORUM

  • Hot ideas
  • Top ideas
  • New ideas
  • My feedback

21 results found

  1. For a School District with many smartboards to manage, there are some tools in the form of Reports that would be very useful in order to keep track of incidents on smartboards.
    The report I have been needing lately is regarding Reboots, we have many users not reporting issues all the time, but we noticed they continuosly restart their smartboards and we want to know why.

    So on my dream report I would see:
    -Reboot history (numbers)
    -Time of the day reboots are happening
    -Origin (spontaneous, remote, via front button, rocker button, etc)
    -Account logged in at time of reboot…

    1 vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  2. Despite newer boards now forcing the use of SMART Mirror, there is no functional way of managing settings within the app via Remote Management, simply being told to manually apply these instead.

    On a fleet of 140ish boards, that simply isn't sustainable, especially not for a consistent experience for staff and students.

    The following should be configurable via the MDM as a minimum:
    - Room Name (including an option to copy the board name that is set already, like Screen Share previously did).
    - Moderator Mode.
    - Floating ID.
    - All network settings, including enabling/disabling AirPlay, Miracast, Google Cast etc…

    9 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  3. We would love a way to remotely send the following settings to our fleet of smart baords.

    1. Turn off the screen sharing code at the top
    2. Turn off touch sounds
    3. Disable unused inputs
    4. Turn on Wake on LAN
    1 vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  4. I need to be able to see what panels are connected and up and running. it could be nice to see it in the list... not only what panels have connected today.
    I need to send instant messages to the online panels in the school. and only the online ones.

    2 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  5. Can we add the option to disable the 'Create pin to lock the display' located on the home screen? Either through the settings menu, or admin portal. Our boards are setup for self-service in an education facility catering for a wide variety of users.

    6 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  6. Allow us to reset volume to a certain value every night. so has not been set LOUD the day before and you get a heart attack in the morning.

    2 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  7. Let us make web shortcuts in the RDM and push them out on the devices. At our school we have some urls that are used on multiple panels and it would be great to place them on the panel front page remotely.

    2 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  8. We have a stock of about 150 Smart Boards and Smart Displays in our educational institutions.
    As a municipality, we are responsible for installing, maintaining and supporting the IT in the facilities. For this, we operate a central management system and monitoring for more than 2000 IP-IT-devices. We would like to integrate the SMART devices there. The easiest way would be to connect them via SNMP. Unfortunately, we could not find any documentation on this.
    The remote management offered by SMART is definitely not an option for us because we do not want to operate several monitoring systems and we…

    1 vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  9. Use the MDM to set the default screen share app and related settings.

    9 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  10. It would be handy to be able to set the volume levels remotely before we disallow volume adjustment. It would not be good to lock the user out of the volume control if the volume is set too low, or too high. We should be able to set the volume at a certain percentage and then disallow any adjustment.

    1 vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  11. Allow administrators to use SRM commands to force all enrolled SMART Boards to display the same standard apps like Camera & Whiteboard. (This is a suggestion from an end-user I helped)

    4 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  12. I manage 200 SMART panels and 500 tablets. It would be awesome to be able to push web bookmarks to the Favorites, based on Tags or something like that.

    8 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  13. Please let us schedule when to Update the Smartboards via Job in Smart Remote Management. We got more than 190 SmartBoards and we want to plan ourselves when to install the Updates. Installing by Hand is no option.

    11 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  14. Detailed usage logging with possibility to make exports, so that we can verify if the Smart displays are really being used when the room is booked for specific hours.
    I see that it's already been asked, but the shutdown command would be highly appreciated so we can create a power schedule with time triggers.
    It's currently only possible to sort by "Last Seen" would like to be able to also sort by "HardwareID" and "Name"

    3 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  15. When I click on a device or a device filter group and then choose Repositories actions->Settings->Add New->Certificates and try to Install a CA Certificate to my devices it always come back with the error 'Name' field has errors. I contacted support and they stated that this functionality is not supported at the time. They didn't know when or if it ever would be.

    I would find this quite helpful as we have around a 100 boards in our schools and I would much rather be able to push out our certificates than visit each board to install them.

    3 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  16. Hey SMART,

    It would be great if you could show a message on the Display, when a specific app through the Remote Management is disabled. Like "This app is disabled"

    All the best
    /Alex

    2 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  17. 1 vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  18. Hey SMART,

    It would be great if you could show a message on the Display, when a specific app through the Remote Management is disabled. Like "This app is disabled"

    All the best
    /Alex

    1 vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  19. The "ADMINISTRATOR GUIDE" is not in detail, so many functions are no mention. The users are so confuse !

    9 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  20. Currently in RMS you can choose between 'Admin, User, Observer, Techer' and these permissions do not make much sense. It would be nice to set Granular Permissions to certain accounts like if I want my Help Desk to only be able to Remote Control Boards.

    2 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
← Previous 1
  • Don't see your idea?