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SMART iQ Embedded Experience

SMART iQ Embedded Experience

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SMART iQ Embedded Experience

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252 results found

  1. This feature would allow administrators to disable the ability for teachers to create PINs for SMART boards via SRM. This can help enhance security and ensure a standardized access approach across devices.

    1 vote

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  2. Currently, apps installed via SRM using Google Play do not automatically update when Google releases new versions. This creates a gap where administrators must manually update apps to ensure they are current.

    Proposed Solution:

    Introduce automatic update functionality for all apps installed via SRM using Google Play.
    Ensure that updates follow the regular Google Play update cycle without requiring manual intervention from administrators.

    This enhancement will streamline app management and ensure devices always run the latest app versions without additional administrative overhead.

    1 vote

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  3. Implement functionality in SMART Remote Management to manage Google Play Store access with greater precision. Requested features include:

    The ability to approve specific applications for installation.
    -Options to restrict or block access to the Google Play Store entirely.
    -A simple toggle to disable Play Store access across all devices.
    This would empower administrators to maintain better control over device use and improve security within managed environments.

    1 vote

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  4. Users have noted that advanced messaging functionality is not currently supported in SMART Remote Management with iQ 4, and some had anticipated this capability being available based on their understanding at the time of purchase

    1 vote

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  5. Allow administrators to customize the home screen layout on devices managed through SMART Remote Management. This feature would include the ability to:

    Arrange Apps and Widgets: Specify the placement of apps and widgets on the home screen.

    Control App Visibility: Determine which apps are displayed based on user roles or groups.

    Set Backgrounds: Enable standardized or personalized backgrounds, maintaining user preferences where applicable.

    Save Profiles: Create and save reusable templates for home screen layouts, applicable to specific groups or individual users.

    Use Case:

    Educational institutions and organizations want to create a consistent and intuitive interface for teachers, students, and staff.…

    1 vote

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  6. When using the SMART Mirror app, photos shared in the shared items folder cannot currently be opened or displayed directly on the SMART Board display. While users can download these photos to their personal devices, the inability to display them on the board disrupts workflows and creates confusion, especially given the app’s support for other file types like videos. Enhancing SMART Mirror to support image display (e.g., JPEG, PNG) on the board would provide a more seamless and complete experience for users.

    1 vote

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    0 comments  ·  Screen Share  ·  Admin →
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  7. I remember there used to be a feature called palm rejection. Where someone with a disability could rest their hand on the screen and still be able to write with the pen. And the palm rejection would detect that and reject touch for that.

    2 votes

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    0 comments  ·  Whiteboard  ·  Admin →
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  8. Request from a School District Technology Director:

    For customizing the Google Chrome homepage, we'd want to hide the news and other content that is on by default. Along the same lines, the ability to set default homepages in Chrome on the boards would be a fantastic feature. It would allow us to set it to something like a resource page we'd create so they are immediately accessible to staff using the boards. This might be more a Google question than SMART, however do you know if the Chrome browser on the boards can be managed in our Google Admin panel? We…

    1 vote

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    0 comments  ·  Browser  ·  Admin →
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  9. Having been told by Smart support that IQ4 cannot be run on my MX v2 screen, my request is that basic functionality like add arrows, shapes and lines be added to the IQ3 that is running on the MXv2.

    For a school with 10 whiteboards, spending thousands on a hardware upgrade kit just to be able to draw lines and arrows is not reasonable.

    This really needs to be included on a basic IQ3 update.

    1 vote

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    0 comments  ·  Whiteboard  ·  Admin →
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  10. I really need some basic drawing tools in the native IQ Whiteboard without having to connect to a PC to use Smart Notebook. The simplest of drawing tools like arrows, lines and basic shapes would be ideal. Today I wanted to split my MX screen to show 2 ways to complete a maths problem. I’d love to be able to choose draw - line - and using the pen, draw a simple straight line. I don’t want to have to keep a PC beside the board to mirror to it as I use my PC less and less these days.…

    1 vote

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    2 comments  ·  Whiteboard  ·  Admin →
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    The iQ4 update released today (December 11, 2024) includes a shape tool and text creator tool. We will be adding lines/arrows in the new year. We will also be updating shapes and text to include more formatting options.


    If your school is not yet using iQ4, talk to your IT Admin on what possibilities are available to upgrade.

  11. 1 vote

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    0 comments  ·  Annotation Layer  ·  Admin →
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  12. The whiteboard menu is large and gets in the way of using the whole screen. It would be very helpful if you could collapse or be partially dragged off the side of the visible screen.

    Additionally, having the option to nest the toolbar to the side of the screen would be an improvement to the current floating whiteboard toolbar.

    11 votes

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    0 comments  ·  Whiteboard  ·  Admin →
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  13. Implement logic in SMART Remote Management to exclude browser data-clearing actions if the device is logged into the IQ system. This ensures user sessions are preserved during active use.

    1 vote

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  14. Introduce a feature in SMART Remote Management to remotely clear cookies, cache, and login data from the Chromium browser. Include options for manual execution, scheduling, or automation to streamline shared device management.

    1 vote

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  15. Fix the microphone internal and external so it records sound while screen recording on the AM60. Currently when signed in to the board, microphones do not work. If you're not signed in to the board, the microphone works just fine.

    1 vote

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    0 comments  ·  Admin →
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  16. The current Command Logs in SRM lack clear indicators for determining which persistent or scheduled commands are currently active and which have been stopped. This makes managing active schedules or recurring commands cumbersome and can lead to confusion, especially in troubleshooting or reviewing tasks.

    Proposed Feature:
    Add visual indicators or a dedicated column in the Command Logs to clearly display the status of persistent and scheduled commands, such as:

    Active: Commands that are currently running or scheduled.
    Stopped/Inactive: Commands that were deactivated or no longer recurring.
    Include additional metadata, like the schedule frequency (e.g., daily at 7:45 AM) and the…

    1 vote

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  17. When commands are pushed through SRM to change device settings, the Command Logs currently display generic statuses like "Command Sent" or "Command Executed." However, they do not specify which settings were modified or what values were applied. This makes troubleshooting and audit tracking difficult.

    Proposed Feature: Update the Command Logs to include detailed information about the settings or configurations that were changed as part of the command execution. For example:

    If a setting like “Device Name” or “Screen Timeout” is changed, the log should display the old value, the new value, and the specific setting modified.
    Include any additional parameters…

    1 vote

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  18. It would be great to be able to have a setting to set a user to be the default login. When setting up our boards, I made the first account the admin and then created a user to be able to more easily change the user if a teacher would leave or change locations.

    However, when they leave for the day and come back, the SMART Board logs into the Admin account by default. Thus creating more steps teachers have to do to log back into their account.

    1 vote

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  19. During installation of the smart displays, we encountered a complaint from the client (Government firm) that Saudi Arabia name is not even listed in the country selection and time zone. Even it may not affect the performance of the display, according to the compliance and requirements, Clients might insist to have Saudi Arabia in the country and time zone selection. Sold model is MX - V4 display and request to advise at the earliest.

    1 vote

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    0 comments  ·  Apps  ·  Admin →
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  20. AM60 recently updated and our staff members lost the Spotlight feature in the Smart tool box area. They would like this feature to come back as they enjoyed using this feature when teaching classes.

    1 vote

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    0 comments  ·  Apps  ·  Admin →
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