137 results found
-
Auto Lock after period of inactivity Smart Boards do not Auto lock after inactivity. This means that anybody can walk up to the Smartboard and access a users data at any time a user does not remember to lock their board manually. Files can be uploaded to the user's cloud storage, etc.
Fix: Provide an option to auto lock the smartboard with pin code after a period of inactivity.4 votes -
Remove lock pin Please give us a way to remove lock pins. It's easy enough to create and change the lock pin, but there's no way to remove it. Now that I've been able to set up my Smart card, I don't need a lock pin. I'd like to remove the pin from my board and there's currently no way to do so.
4 votesThanks for your feedback.
We're currently looking at ways to provide options to relax the security requirements for the SMART cards so that PINs are optional.
-
Touch Screen Sensitivity I've had several customers comment on how they would like to be able to adjust the touch screen sensitivity. The main reason would be to decrease the sensitivity to avoid false triggers.
4 votesReviewing to see if this kind of customization is possible within Android.
-
Adjust time required to freeze board Could you add the ability to adjust the time it takes to freeze the board by holding down the menu button on the GX series? Currently you have to hold it for 5 seconds and there no way to change this, it's a surprisingly long time when stood in front of a class and just generally quite annoying.
4 votes -
Let the MX275-V2 run the SmartMirror app for screen projectio We are a campus of 24 plus SMARTTechnologies SBID-MX275-V2. The last order arrive and were the SMARTTechnologies SBID-MX275-V3.
PROBLEM: the V3 runs Smartmirror NOT SmartScreen.
PLEASE PLEASE get SmartMirror to run on the V2This is a massive training issue if the V2 and V3 run two different Window screen sharing software...
I'm really questioning if we should have stuck with SmartTech - I know that the next time we are doing a campus upgrade.. other devices will be considered
sorry4 votes -
Picture in picture Picture in picture to allow teacher to show their presentation/software on one half of the screen from HDMI source and the other half to be able to use as a independent whiteboard if they need to quickly write a note/equation
4 votes -
iQ selection using RS232 or IP control another customer request to be able to select iQ applications via RS232 or IP control. Currently we are only able to switch input. Customers would like to trigger whiteboard, screen sharing etc.. via room control command
4 votes -
3 votes
-
Default input source selection and Auto Switching on MX V5 Hi. I would suggest having default input source selection (Example HDMI 1) when display is powered on the MX series V5.
Also noticed that when no input source is available, the display goes to Android screen (Home screen).
It would be better to have a priority input feature, such in case there is an HDMI source connected the display switches to connected HDMI port from Android back.
We have more than 60 displays installed, and it becomes tedious for the users having to switch sources.3 votes -
lock Ability to lock the buttons so that students can not play with them.
OR
A cover to hide the buttons.
OR
Move the buttons to the side of the screen: top-right and top-left.
It will stop little fingers from pressing buttons that they should not be able to reach3 votes -
EAP-TLS While SmartBoard do support the installation of TLS certificates for use with cloud-based filtering and 802.1X EAP protocols for wireless authentication, They do not support 802.1X EAP-TLS for certificate-based authentication and it is not possible generating a CSR from the SMART Display required for 802.1X EAP-TLS certificate-based authentication.
This is highly desirable from a security point of view
3 votes -
Please update MX086-V2 drivers to fix issue with On-Screen keyboard and Windows We have an Smart Board MX086-V2 and at some time the on-screen keyboard started to not pop-up when the signal from our PC with Windows 10 is shown in the board. The on-screen keyboard works well with the board menus (settings and so on) and even when Windows is configured in tablet mode. But with normal mode of Windows we are forced to use the Windows virtual keyboard. SmartTech support says it is a bug in the latest V2 drivers (we have an MX086-V4 working well). Please consider an update in the Windows drivers or the board embedded system to…
3 votes -
Gestures for Smart Mirror It would be nice to have gestures for SMART Mirror, like being able to scroll a webpage.
3 votes -
Be able to reset NFC ID Card We need to be able to reset ID cards (maybe from the admin console?). As teachers leave the district, many do not care to remove the ID card from their account or their account is terminated before we are able to. Also, we found a card in the hallway with no way to know who's it is. Our collection of unusable cards is rapidly growing.
3 votes -
Monitoring and management via SNMP We have a stock of about 150 Smart Boards and Smart Displays in our educational institutions.
As a municipality, we are responsible for installing, maintaining and supporting the IT in the facilities. For this, we operate a central management system and monitoring for more than 2000 IP-IT-devices. We would like to integrate the SMART devices there. The easiest way would be to connect them via SNMP. Unfortunately, we could not find any documentation on this.
The remote management offered by SMART is definitely not an option for us because we do not want to operate several monitoring systems and we…3 votes -
SMART Remote Management Feature Matrix Please can a feature list/matrix be added for each deployable setting against the various models of SMART Board.
A recent Support ticket has uncovered a number of functions of Remote Management are not available on GX Series boards. There is no indication on the Device Management Guide for which features will or will not work on various boards.
This would be useful information for all to prevent unnecessary troubleshooting and support tickets that are not available on various models.
3 votesWhen a feature must be done differently for one or more of our SMART Board models, it is noted in the management guide. In iQ3, this is generally an exception, and most features apply universally.
With our next generation panels running iQ4, we will be expanding this documentation. We may be able to include more detail within the iQ3 panel differences as well, and we will keep this under advisement.
-
GX-Series "Static IP wifi connection" I need to assign a static IP to the GX series Wi-Fi connection, and it's not an option
3 votes -
Importing PPt files into the whiteboard application we need to have the ability to import ppt files into the whiteboard application to use all its unique features and delivery mode
3 votes -
PIN that stays locked until you re-enter it again We love the new PIN option but there is a problem with it staying locked. We are a Catholic School who shares our classrooms with many other functions after school hours and would love to lock our boards so they can not be used by anyone but our teachers, we do sign out of our accounts so they are not available. If we put the PIN in and shut the board down, when it gets started back up it has unlocked. This would be a great feature for many schools I presume, is there a way to make this happen?…
3 votes -
Lock gestures button on whiteboard The kids and also the teachers are having severe problems on writing on the whiteboards without the annotation layer resizing or shifting unwantedly, resulting in destroyed proportions regarding the whiteboard backgrounds. I'd like a way to lock the gestures or to turn them off completely for the system, since they destroy a lot of usability for us sadly. (GX series)
3 votes
- Don't see your idea?