148 results found
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SMART Mirror : Virtual Extended desktop
SMART Mirror application currently only supports screen duplication (mirroring). Our teachers rely heavily on the ability to use the interactive display as an extended second monitor (Extended desktop)
When brought up in a ticket and was told this "I can confirm that SMART Mirror should support sharing an extended desktop were it already available on the source computer."
The previous Bytello Share system had an option of using the smartboard as the 2nd monitor when casting to the board on the V2 & V3 Models
4 votes -
MX V5 - Enable support for HDMI-CEC, Default Input and Wake on source
MX V5 in use in meeting room scenarios often have peripherals attached that need to utilize HDMI-CEC, Default input or Wake on source.
One very relevant scenario is Microsoft Teams Rooms Devices. These control the display based on room occupancy using HDMI-CEC & wake on source. The default input option would be very useful, so make the MTR device the primary input. Users can then switch to iQ when needed..
4 votes -
Auto Lock after period of inactivity
Smart Boards do not Auto lock after inactivity. This means that anybody can walk up to the Smartboard and access a users data at any time a user does not remember to lock their board manually. Files can be uploaded to the user's cloud storage, etc.
Fix: Provide an option to auto lock the smartboard with pin code after a period of inactivity.4 votes -
Remove lock pin
Please give us a way to remove lock pins. It's easy enough to create and change the lock pin, but there's no way to remove it. Now that I've been able to set up my Smart card, I don't need a lock pin. I'd like to remove the pin from my board and there's currently no way to do so.
4 votesThanks for your feedback.
We're currently looking at ways to provide options to relax the security requirements for the SMART cards so that PINs are optional.
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Touch Screen Sensitivity
I've had several customers comment on how they would like to be able to adjust the touch screen sensitivity. The main reason would be to decrease the sensitivity to avoid false triggers.
4 votesReviewing to see if this kind of customization is possible within Android.
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Adjust time required to freeze board
Could you add the ability to adjust the time it takes to freeze the board by holding down the menu button on the GX series? Currently you have to hold it for 5 seconds and there no way to change this, it's a surprisingly long time when stood in front of a class and just generally quite annoying.
4 votes -
Let the MX275-V2 run the SmartMirror app for screen projectio
We are a campus of 24 plus SMARTTechnologies SBID-MX275-V2. The last order arrive and were the SMARTTechnologies SBID-MX275-V3.
PROBLEM: the V3 runs Smartmirror NOT SmartScreen.
PLEASE PLEASE get SmartMirror to run on the V2This is a massive training issue if the V2 and V3 run two different Window screen sharing software...
I'm really questioning if we should have stuck with SmartTech - I know that the next time we are doing a campus upgrade.. other devices will be considered
sorry4 votes -
Be able to tailor settings that are locked down using USB key.
It would be great if IT admins can specify which settings are locked with the USB key. For example, students in our school have found the brightness and contrast sliders in settings, and when both are turned all the way down it's pretty much a black screen. It's a lot of trial-and-error prodding to hit the right spot and get the sliders back up. It's such a massive waste of time when this is happening several times a day in multiple rooms across multiple sites.
An alternative to a tailored settings key would be to have one that locks out…
4 votes -
iQ selection using RS232 or IP control
another customer request to be able to select iQ applications via RS232 or IP control. Currently we are only able to switch input. Customers would like to trigger whiteboard, screen sharing etc.. via room control command
4 votes -
Support for SMART ID card sign-in with an AM60 inside a SBID-6000S/-V3
Hi SMART,
It would be great if the SMART AM60 appliance would also support the SMART ID card sign-in within the SMART Board 6000S/-V3 series. There are existing customers who got the AM60 as a hardware upgrade and want to stick to the used SMART ID card sign-in process and not switch to the QR code sign-in process.Thanks!
Cheers,
Thomas3 votes -
Whiteboard Background Templates
The built in Whiteboard application on V4 is missing a key set of educational templates, specifically the sports layout (e.g., fields, courts) and music sheets that were available in the background options on our V2 and V3 models.
3 votesThank you for your feedback! While we can’t make any promises about future updates at this time, we are always exploring ways to improve the experience.
In the meantime, you can create custom backgrounds by uploading your own images. To do this, select Background from the lower toolbar and scroll down to the Custom section.
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Default input in 6000 Series RX
Currently switching from 1080i to 6000 RX series.. users are constantly hitting the home button and getting to Android home page... Then not knowing what to do.
If buttons had a hover over the icon or the buttons are labeled it probably be very helpful.3 votes -
Requesting more embded fonts
Hi all,
We use Sassoon, Twinkl and Gothic fonts in our school and we wondered if others schools might benefit from more embedded fonts within Smart Board or AM60 modules please.
Currently when we import Smart Notebook files onto the board, all the fonts change and that is troubling the teachers. There is a slight alignment issue but that is because it goes from Windows/Mac to Android however more concern is the lack of embedded fonts.
So my request is to add more fonts please.
Many thanks
Jay
3 votes -
Ability to change the minimum HDMI standard remotely on HDMI inputs on MX boards.
Ability to change the minimum HDMI standard remotely on HDMI inputs on MX boards.
Currently having to manually change the HDMI standard to 1.4 on each board across our estate (700 boards have been installed so far with another 500 + to go) following new installations due to issues with cabling. Laptops are unable to duplicate or extend their displays to the panels until this is done.
Ideally we could do this remotely going forward & undo the change once the cabling has been replaced by AV contractors.
3 votes -
admin
Currently our teachers can lock down a smart board with a pin or pattern. That becomes a problem when I as a tech need to go look at a board and the teacher is nowhere to be found to unlock the board.
There should be a way to unlock the board from the portal or allow someone to log out the person that is currently logged in so that they can log in behind them.
Allowing anyone to log someone out (much like on a PC) would also fix the issue that occurs when a substitute comes in but the…
3 votes -
Default input source selection and Auto Switching on MX V5
Hi. I would suggest having default input source selection (Example HDMI 1) when display is powered on the MX series V5.
Also noticed that when no input source is available, the display goes to Android screen (Home screen).
It would be better to have a priority input feature, such in case there is an HDMI source connected the display switches to connected HDMI port from Android back.
We have more than 60 displays installed, and it becomes tedious for the users having to switch sources.3 votes -
lock
Ability to lock the buttons so that students can not play with them.
OR
A cover to hide the buttons.
OR
Move the buttons to the side of the screen: top-right and top-left.
It will stop little fingers from pressing buttons that they should not be able to reach3 votesThe ability to lock and unlock the convenience buttons on the display's front control panel is already supported on GX-V2 and GX-V3. This setting can be accessed under System > Lock Control > Keypad Lock.
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Max volume limit
Max volume limit for the Smart board please. Perhaps an accessibility setting on the board. We have certain students that get music as reward/leisure and they try to turn the volume all the way up. When the sound then gets turned down to an acceptable level it can result in disruptive negative behaviors. Having these boards in a special needs environment makes this an essential feature. Thank you!
3 votes -
EAP-TLS
While SmartBoard do support the installation of TLS certificates for use with cloud-based filtering and 802.1X EAP protocols for wireless authentication, They do not support 802.1X EAP-TLS for certificate-based authentication and it is not possible generating a CSR from the SMART Display required for 802.1X EAP-TLS certificate-based authentication.
This is highly desirable from a security point of view
3 votes -
Disabling ethernet ports of SMART displays & Support for LLDP
It should be possible to turn off the two RJ45 ports of the SMART displays. Some customers have a specific device "logic" in their network, based on the MAC address of the network card. Every device with a specific MAC address will get specific policies. When you have a scenario with a SMART display including an OPS PC PCM11 we have a total of 3 MAC addresses, depending on where you plug-in the ethernet cable. According to customers you will get randomly one of the two MAC addresses when using the RJ45 hub of the display and you can't know…
3 votes
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