114 results found
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Adjust time required to freeze board
Could you add the ability to adjust the time it takes to freeze the board by holding down the menu button on the GX series? Currently you have to hold it for 5 seconds and there no way to change this, it's a surprisingly long time when stood in front of a class and just generally quite annoying.
4 votes -
Let the MX275-V2 run the SmartMirror app for screen projectio
We are a campus of 24 plus SMARTTechnologies SBID-MX275-V2. The last order arrive and were the SMARTTechnologies SBID-MX275-V3.
PROBLEM: the V3 runs Smartmirror NOT SmartScreen.
PLEASE PLEASE get SmartMirror to run on the V2This is a massive training issue if the V2 and V3 run two different Window screen sharing software...
I'm really questioning if we should have stuck with SmartTech - I know that the next time we are doing a campus upgrade.. other devices will be considered
sorry4 votes -
Changing the SMART Board pen default settings with SMART product drivers
Why is there no option to change the SMART Board pen default settings with SMART product drivers (like in the previous SPNL-6000 series)? So you can't set a default ink thickness for the pens which is highly missed. Every time people are using the pens on a SBID-6000S they have to adjust the ink thickness again and again. This is very confusing and inconvenient for the customers who are preferring a thinner ink as a default. Also it would be a good idea to be able to set the calligraphic ink as a default, too. Is this coming to the…
4 votes -
Picture in picture
Picture in picture to allow teacher to show their presentation/software on one half of the screen from HDMI source and the other half to be able to use as a independent whiteboard if they need to quickly write a note/equation
4 votes -
iQ selection using RS232 or IP control
another customer request to be able to select iQ applications via RS232 or IP control. Currently we are only able to switch input. Customers would like to trigger whiteboard, screen sharing etc.. via room control command
4 votes -
Default input source selection and Auto Switching on MX V5
Hi. I would suggest having default input source selection (Example HDMI 1) when display is powered on the MX series V5.
Also noticed that when no input source is available, the display goes to Android screen (Home screen).
It would be better to have a priority input feature, such in case there is an HDMI source connected the display switches to connected HDMI port from Android back.
We have more than 60 displays installed, and it becomes tedious for the users having to switch sources.3 votes -
lock
Ability to lock the buttons so that students can not play with them.
OR
A cover to hide the buttons.
OR
Move the buttons to the side of the screen: top-right and top-left.
It will stop little fingers from pressing buttons that they should not be able to reach3 votesThe ability to lock and unlock the convenience buttons on the display's front control panel is already supported on GX-V2 and GX-V3. This setting can be accessed under System > Lock Control > Keypad Lock.
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EAP-TLS
While SmartBoard do support the installation of TLS certificates for use with cloud-based filtering and 802.1X EAP protocols for wireless authentication, They do not support 802.1X EAP-TLS for certificate-based authentication and it is not possible generating a CSR from the SMART Display required for 802.1X EAP-TLS certificate-based authentication.
This is highly desirable from a security point of view
3 votes -
Please update MX086-V2 drivers to fix issue with On-Screen keyboard and Windows
We have an Smart Board MX086-V2 and at some time the on-screen keyboard started to not pop-up when the signal from our PC with Windows 10 is shown in the board. The on-screen keyboard works well with the board menus (settings and so on) and even when Windows is configured in tablet mode. But with normal mode of Windows we are forced to use the Windows virtual keyboard. SmartTech support says it is a bug in the latest V2 drivers (we have an MX086-V4 working well). Please consider an update in the Windows drivers or the board embedded system to…
3 votes -
Gestures for Smart Mirror
It would be nice to have gestures for SMART Mirror, like being able to scroll a webpage.
3 votes -
Monitoring and management via SNMP
We have a stock of about 150 Smart Boards and Smart Displays in our educational institutions.
As a municipality, we are responsible for installing, maintaining and supporting the IT in the facilities. For this, we operate a central management system and monitoring for more than 2000 IP-IT-devices. We would like to integrate the SMART devices there. The easiest way would be to connect them via SNMP. Unfortunately, we could not find any documentation on this.
The remote management offered by SMART is definitely not an option for us because we do not want to operate several monitoring systems and we…3 votes -
SMART Remote Management Feature Matrix
Please can a feature list/matrix be added for each deployable setting against the various models of SMART Board.
A recent Support ticket has uncovered a number of functions of Remote Management are not available on GX Series boards. There is no indication on the Device Management Guide for which features will or will not work on various boards.
This would be useful information for all to prevent unnecessary troubleshooting and support tickets that are not available on various models.
3 votesWhen a feature must be done differently for one or more of our SMART Board models, it is noted in the management guide. In iQ3, this is generally an exception, and most features apply universally.
With our next generation panels running iQ4, we will be expanding this documentation. We may be able to include more detail within the iQ3 panel differences as well, and we will keep this under advisement.
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GX-Series "Static IP wifi connection"
I need to assign a static IP to the GX series Wi-Fi connection, and it's not an option
3 votes -
PIN that stays locked until you re-enter it again
We love the new PIN option but there is a problem with it staying locked. We are a Catholic School who shares our classrooms with many other functions after school hours and would love to lock our boards so they can not be used by anyone but our teachers, we do sign out of our accounts so they are not available. If we put the PIN in and shut the board down, when it gets started back up it has unlocked. This would be a great feature for many schools I presume, is there a way to make this happen?…
3 votes -
Lock gestures button on whiteboard
The kids and also the teachers are having severe problems on writing on the whiteboards without the annotation layer resizing or shifting unwantedly, resulting in destroyed proportions regarding the whiteboard backgrounds. I'd like a way to lock the gestures or to turn them off completely for the system, since they destroy a lot of usability for us sadly. (GX series)
3 votes -
Humidity/Temperature sensors
Make the values of the humidity and temperature sensors available via RS232. With this you would be able to create perfect learning conditions if you use these values in combination with a room control system which now can control the air quality or the temperature conditions in the classroom.
3 votes -
Replacement nibs for 6000S pens
It would be ideal if the nibs for the 6000S model pens could be available for purchase on their own. We have several pens with broken nibs or nibs that sometimes fall out.
3 votes -
Be able to tailor settings that are locked down using USB key.
It would be great if IT admins can specify which settings are locked with the USB key. For example, students in our school have found the brightness and contrast sliders in settings, and when both are turned all the way down it's pretty much a black screen. It's a lot of trial-and-error prodding to hit the right spot and get the sliders back up. It's such a massive waste of time when this is happening several times a day in multiple rooms across multiple sites.
An alternative to a tailored settings key would be to have one that locks out…
3 votes -
bring back the small eraser
I used to have a Smart Board 6000 series and the nicest feature was the mini eraser on the end of the pens. I recently got a new MX series board and I'm very disappointed by the lack of small eraser. I'm a teacher and being able to erase a small section instead of using my palm to erase it all is a lot easier when it comes to teaching.
3 votes -
I loved the spinning anagrams and balloon pop interactive and multimedia you all use to have. Please bring adobe flash player back. I woul
I loved the spinning anagrams and balloon pop interactive and multimedia you all use to have. Please bring adobe flash player back. I would love to use all the lessons I created using it back in 2010 especially since I am teaching virtually now. PLEASE, PLEASE, PLEASE.
3 votes
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