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124 results found

  1. Since Chromebook users can't install SMART Drivers, this inking feature on freeze mode is a must. With MX-V3 and V4, this feature is loved by teachers but with V5, this feature is no longer available.

    11 votes

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    planned  ·  5 comments  ·  Admin →
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  2. We have 150 MX boards (66% V5), where it would be of benefit of us to manage the board's system update settings via the Remote Management system.

    Our preferred method of updating the boards would be to test an update on a few boards before allowing the update to roll out to the rest of our boards.

    Rather than visit each board, we would like to be able to configure these settings via policies in Smart Remote Management.

    2 votes

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  3. Ability to lock the buttons so that students can not play with them.
    OR
    A cover to hide the buttons.
    OR
    Move the buttons to the side of the screen: top-right and top-left.
    It will stop little fingers from pressing buttons that they should not be able to reach

    2 votes

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  4. Paul Colbenson of CREC Museum Magnet School would like the ability to customize Display name of their GX-V3 displays as can be done with MX IQ enabled displays.

    2 votes

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  5. MX V5 in use in meeting room scenarios often have peripherals attached that need to utilize HDMI-CEC, Default input or Wake on source.

    One very relevant scenario is Microsoft Teams Rooms Devices. These control the display based on room occupancy using HDMI-CEC & wake on source. The default input option would be very useful, so make the MTR device the primary input. Users can then switch to iQ when needed..

    1 vote

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  6. Volume control buttons on front control panel are defaulting to notification sound. It would be nice if those would automatically control media volume or at least if we could have the option of setting the default to personal preference.

    1 vote

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  7. Connect a complete video conferencing system like the Kandao Meeting Ultra to the HDMI OUT of the new Google EDLA monitors (V5e RX). In order to use the Smart monitor whiteboard app during a video conference initiated by the Kandao Meeting Ultra system (it is equipped with an HDMI IN 2.0 port).
    Now the display of the Kandao Meeting Ultra remains black.
    The only way to use it correctly is by using the HDMI OUT port of the OPS Smart.

    1 vote

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  8. Smart Boards do not Auto lock after inactivity. This means that anybody can walk up to the Smartboard and access a users data at any time a user does not remember to lock their board manually. Files can be uploaded to the user's cloud storage, etc.
    Fix: Provide an option to auto lock the smartboard with pin code after a period of inactivity.

    4 votes

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  9. Allowing audio to be Mirrored to the smartboard via the SMARTMirror app for one window only, not just for the entire screen.

    1 vote

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  10. The AM60 IQ Compliance Module is considered an enhancement by SMART, but I find it very annoying that our MX-board need to boot in to the on-board PC, instead of just booting into the AM60 Module.

    WHen I insert an AM60 Module, the onboard PC should be downgraded to a bridge and just allow the module to function as the primary system device.

    At the same time, it is not possible to use the Smart Board's physical buttons with the module. They should be bound to the module when activated.

    That would enhance the experience and make the AM60 module…

    5 votes

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    Thanks for the idea. Our engineering teams have started on implemented this to make the AM60 an integrated module when connected to the display. We're expecting to deliver this in an upcoming iQ firmware update.

  11. Splitscreen, sodass man zwei Dinge gleichzeitig an der Tafel anschauen kann z.B. Kamera und Whiteboard.

    1 vote

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  12. We have discovered that students have found out how to turn off the Pin needed and authorization needed to cast to the boards in the settings on the board. Since they can turn this off they can randomly cast to the boards with their phones and display whatever they like. There is also no way to lock the settings that we have found to keep them from doing this.

    I have also learned that the Smart Remote Management can't control the screen share access. This has turned into a huge liability that we can't control.

    1 vote

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  13. Max volume limit for the Smart board please. Perhaps an accessibility setting on the board. We have certain students that get music as reward/leisure and they try to turn the volume all the way up. When the sound then gets turned down to an acceptable level it can result in disruptive negative behaviors. Having these boards in a special needs environment makes this an essential feature. Thank you!

    1 vote

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  14. Lumio should have option to insert spinner, dice, and other interactive tools. You can use it in Smart Notebook, but not in Lumio.

    1 vote

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  15. Sticky notes appear in the top right hand corner of the screen when using the GX series board. It would be more pedagogically correct to appear at the top left hand of the screen. In English we work from left to right. (I know we can move them but to reinforce this left to right working for our young users, it just seems wrong!

    2 votes

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  16. Please contact Google to enable the flag "Enable/disable touchscreen calibration option in material design settings" in the stable version of Chrome OS. This allows Smart Boards to work with Chrome OS by allowing touch input to apply to the correct display without having screen mirroring be on at all times, which is very impractical. Many schools and businesses would benefit from this as they cannot use flags due to security and privacy concerns. Because of not having this flag, Smart Boards become used primarily as non-interactive displays. This leads to schools abandoning them altogether. This feature has been a flag…

    1 vote

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  17. The school has 50 to 70 teachers, ranging from pre-school to high school. It is challenging for them to set up the Smart ID cards individually in front of the panel. This is not efficiency & security for the school.

    Is there a possibility for Smart ID card setup via cloud-based platforms, web pages, Smart Remote management, or other means?
    And can the ID/Password be configured in bulk using a CSV file to synchronize with the Smart ID cards, under the administration of the school's IT staff.

    7 votes

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  18. "I could not find the Split screen option for 30 MX-V2s in my school. The iQ support page does explain you can tap the 'Recents', but I don't have that option. Please push an update to get that. " Submitted on behalf of the customer, case 766602.

    1 vote

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  19. We really need replacement pens and it is VERY disappointing that Smart has none and is not helping their customers.

    1 vote

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  20. On Smartboard 6000S and MX, in the settings of the SMART Mirror app, integrate the menu item and function as with the 6000S v3 Miracast so that all teachers can use the same APP.

    1 vote

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