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  1. While SmartBoard do support the installation of TLS certificates for use with cloud-based filtering and 802.1X EAP protocols for wireless authentication, They do not support 802.1X EAP-TLS for certificate-based authentication and it is not possible generating a CSR from the SMART Display required for 802.1X EAP-TLS certificate-based authentication.

    This is highly desirable from a security point of view

    2 votes

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  2. ood morning
    in the backgrounds you would need a checkered image (GX series)

    2 votes

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    1 comment  ·  Admin →
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  3. 2 votes

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  4. It should be possible to deactivate the network card that is passed on from the display to the OPS PC.

    The background to this are "problems" in networks where certain images are installed via PXE boot based on the MAC address.

    It happens again and again that the MAC address changes later.

    2 votes

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  5. Tenemos una pantalla SMART modelo MX100 comprada recientemente y no podemos conectarle una webcam. Nos parece increible que una pantalla tan reciente y no muy barata para un centro escolar no soporte la conexión de una webcam para videoconferencias.

    ¿Se podría hacer algún tipo de actualización del software para solucionar este inconveniente?

    2 votes

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  6. Ability to increase quality of screenshots or saving of whiteboards to file - currently low quality - an option to save as a PNG or higher resolution as the PDFs currently saved are highly compressed and low resolution.

    2 votes

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  7. I would like to see the SMART displays have the ability to choose the icons from the OPS side (such as the widgets) to be accessible from the bottom of the screen to allow access to individuals who may be shorter or having to access these icons from a wheelchair.

    2 votes

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  8. We would like to see a webcam and microphones integrated in to the SMART TV's. With the explosion of hybrid classrooms, we are seeing our teachers consistently request webcams be mounted above the TV's and 50-60' USB cables run to the PC's so the students at home can see the teacher/classmates/classroom during a meet. It seems like a no-brainer to integrate a webcam and multi-field microphones in to the interactive displays.

    2 votes

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  9. There are interesting Products out there, what can be also be usefull for Education Scenarios. See https://us.tonies.com/
    When you put a figure of a known Kids Audiobook and bring it to the Display, the Audiobook can be played and lesson activities will start to the right time

    2 votes

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    acknowledged  ·  Joe Selby responded

    It's an interesting idea, and we have a lot of potential features we'd like to add in the future. I'll add this to the list!

  10. First, I choose the black color at the SMART Podium 624 button and write, then change the color and thickness at the SLSO side menu to Green with the thicker pen, I can write the thick Green color but it goes back to black color with the original thickness after I use the Pen Eraser. Please keep the color and thickness of the pen after using Eraser.

    2 votes

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  11. SMART Product Drivers currently does not support ARM64 based Windows devices. Please add support for these devices are they are becoming more common.

    1 vote

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  12. I'd like to be able to have audio output to from both the built-in speakers, but also through an external speaker as well. The use case if for hearing impaired students in the back of the room hearing the same audio from the front of the room with a closer speaker. Currently, you can only have the audio come out of the board or the speaker, but not both at the same time.

    1 vote

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  13. There are two features I'd like to see in Smart Mirror. First, extended desktop support. Second, a feature preferred by corporate firms and becoming widespread across many brands: the ability to connect a camera to the screen via USB, and while conducting video conferences using applications like MS Teams, Zoom, or Meet from my own computer, simultaneously viewing the camera connected to the screen from my computer. In other words, being able to connect wirelessly not only to audio and video but also remotely via the USB port. This would allow for a cable-free video conference meeting. Previously, Barco Clickshare…

    1 vote

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  14. Make a shade that can be moved up and down like a real window shade. This will allow teachers to hide and slowly reveal information on apps

    1 vote

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  15. Our customer currently has a requirement for trending AI features in whiteboard applications, such as ink-to-text language recognition, circle-to-search, AI math and equation recognition, and image generation

    1 vote

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  16. It would be nice if the pen had a dual purpose upgrade. Pen / Stylus. Maybe have the eraser side of the pen be a button itself. This could offer two potential benefits.

    First, lite touch to screen and it erases as normal. Hard press to screen, eraser size gets bigger. This would speed the eraser process.

    Second, press with thumb like a normal pen action would turn the pen to stylus, press again and back to pen. This would eliminate the need to use your finger to navigate and use the pen to write. One tool for both, a…

    1 vote

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  17. On the GX V4, freeze screen now also mutes audio, which is annoying for some. At least have the option to mute or unmute? On the V2 and V3, we see a menu for zooming too, the old functionality was much better

    1 vote

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  18. Can functionality be added to lock the imported image or pdf when using the Whiteboard so that it doesn't accidentally move if someone touches the screen and selects the background image causing the writing to become mis-aligned - similar to the lock function in IQ.4

    1 vote

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  19. Unser Kunde hat nach dem Kauf des NX Displays festgestellt, dass die Auswahl des HDMI-Eingangs ausschließlich über die Fernbedienung möglich ist. Diese Einschränkung wird sowohl von unserem Kunden als auch von uns als wenig benutzerfreundlich empfunden.

    Während dies bei interaktiven Displays in der Regel kein Problem darstellt, ist man bei einem Gerät ohne direkte Bedienelemente vollständig auf die Fernbedienung angewiesen.

    Für zukünftige Produktserien wäre es daher wünschenswert, die Eingabeauswahl zusätzlich über ein Steuerkreuz oder Bedientasten am Gerät selbst zu ermöglichen – wie es auch bei vielen anderen Displays üblich ist.

    1 vote

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  20. The GX-V3 pen feature should work like the SMART Board 6000 series Interactive Display with an installed AM30/AM40 module. The functionality with the GX-V3 having you select the pen tool from the side menu whereas on the iQ the pen works as soon as you pick it up. The time this saves is huge.

    1 vote

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