135 results found
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Replacement nibs for 6000S pens
It would be ideal if the nibs for the 6000S model pens could be available for purchase on their own. We have several pens with broken nibs or nibs that sometimes fall out.
3 votes -
Change default Colour Temperature
Please, change the default Colour Temperature on Smart Boards 7000R Series from Cool to Neutral.
Problem is that with selected Cool colour temperature Smart Boards are not able to display LIGHT GREY colours.
For example, go to https://www.google.com/drive/ in the iQ browser with the default colour temperature called Cool. Then go to the same www page with the Neutral colour temperature selected. The difference is clearly visible on our 7000R display - see attached photos.
3 votes -
bring back the small eraser
I used to have a Smart Board 6000 series and the nicest feature was the mini eraser on the end of the pens. I recently got a new MX series board and I'm very disappointed by the lack of small eraser. I'm a teacher and being able to erase a small section instead of using my palm to erase it all is a lot easier when it comes to teaching.
3 votes -
I loved the spinning anagrams and balloon pop interactive and multimedia you all use to have. Please bring adobe flash player back. I woul
I loved the spinning anagrams and balloon pop interactive and multimedia you all use to have. Please bring adobe flash player back. I would love to use all the lessons I created using it back in 2010 especially since I am teaching virtually now. PLEASE, PLEASE, PLEASE.
3 votes -
SMART Podium® 624 interactive pen display default thickness setting option
Please add SMART Podium® 624 interactive pen display default thickness setting option at the SMART Setting. I do see this options from other SMART IFP but not in SP624.
3 votes -
Pull WIFI and SMR enrollment account info from USB stick.
We are looking at he Smart SRM software. We need to add 3500 boards and another 500 each year as we evergreen. Having a quick was to load WIFI credentials and SMR enrollemnt account info in a quick and confidential method would be very benefitial.
2 votes -
Manually updating firmware should have unique file names
The GX, AM60 and AMG1 and im sure others all have the same update.zip file name which is a pain when you are a service tech constantly dealing with many, many different model boards. Just name them all something different so we can keep them easily accessible on a flash drive.
2 votes -
Ability to change 'No signal power off' setting through SMART Remote Management
In SMART Remote Management, you can change the settings of SMART IWBs. One setting on SMART GX IWBs is No signal power off, which turns off the IWB when there has been no signal on the active input. It would be really helpful if this setting could be changed in bulk via SMART Remote Management, however there is no option for this setting.
2 votes -
Home button of older SMART displays should link to the AM60 homescreen
Hi SMART,
It would be great if the physical home button on the frame of the SMART Board® 6000S/-V3 series would navigate to the SMART iQ™ 4 home screen when using the SMART AM60 appliance as a hardware upgrade. It is very confusing for these customers to deal with iQ 3 (home button shows homescreen of iQ 3 or the input if you turn of the interanl iQ 3) and iQ 4 (AM60) if they want to consistent use the iQ 4 of the AM60.Thanks!
Cheers,
Thomas2 votes -
Support for SMART ID card sign-in with an AM60 inside a SBID-6000S/-V3
Hi SMART,
It would be great if the SMART AM60 appliance would also support the SMART ID card sign-in within the SMART Board 6000S/-V3 series. There are existing customers who got the AM60 as a hardware upgrade and want to stick to the used SMART ID card sign-in process and not switch to the QR code sign-in process.Thanks!
Cheers,
Thomas2 votes -
Whiteboard Background Templates
The built in Whiteboard application on V4 is missing a key set of educational templates, specifically the sports layout (e.g., fields, courts) and music sheets that were available in the background options on our V2 and V3 models.
2 votesThank you for your feedback! While we can’t make any promises about future updates at this time, we are always exploring ways to improve the experience.
In the meantime, you can create custom backgrounds by uploading your own images. To do this, select Background from the lower toolbar and scroll down to the Custom section.
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Highlighter
The pen accessory on the V4 model no longer appears to have a dedicated, highlighter function in the integrated app or on the whiteboard mode, a feature that was heavily utilized on the older models V2 & V3
After a support case ticket # 00852203 It was confirmed that it was intentional.
2 votes -
Ability to disable the unfreeze function on screen
When I freeze the screen, my students are able to go up to the SMART Board and unfreeze by simply pressing the pause/play button on screen. Is there a way to disable this function in the software? I have disabled the convenience panel buttons, but that doesn't help when there is an ability to unfreeze by pushing play/pause button on the screen.
2 votes -
port direction
On the SMART MX v5 board most of ports are on the left side of the board, facing outward. Because of how thick some of the HDMI cords are, this puts stress on these ports. If the ports were instead facing downward, this would reduce some of the stress on the ports.
2 votes -
Hide display settings for extend/duplicate every time you turn the display on.
I have a SMART Board at the front of the room and at the rear i have a mirror screen. These are permanently connected via the hdmi out on the SMART Board. Every time the SMART Board is woken from sleep it displays the "Display settings" window. Due to the size and mounting methods this setting will never change. it is always going to be either an extended display or a duplicated mirror screen. Can these extend/duplicate settings please be hidden in the main settings under "Display".
2 votes -
Default input in 6000 Series RX
Currently switching from 1080i to 6000 RX series.. users are constantly hitting the home button and getting to Android home page... Then not knowing what to do.
If buttons had a hover over the icon or the buttons are labeled it probably be very helpful.2 votes -
Requesting more embded fonts
Hi all,
We use Sassoon, Twinkl and Gothic fonts in our school and we wondered if others schools might benefit from more embedded fonts within Smart Board or AM60 modules please.
Currently when we import Smart Notebook files onto the board, all the fonts change and that is troubling the teachers. There is a slight alignment issue but that is because it goes from Windows/Mac to Android however more concern is the lack of embedded fonts.
So my request is to add more fonts please.
Many thanks
Jay
2 votes -
Ability to change the minimum HDMI standard remotely on HDMI inputs on MX boards.
Ability to change the minimum HDMI standard remotely on HDMI inputs on MX boards.
Currently having to manually change the HDMI standard to 1.4 on each board across our estate (700 boards have been installed so far with another 500 + to go) following new installations due to issues with cabling. Laptops are unable to duplicate or extend their displays to the panels until this is done.
Ideally we could do this remotely going forward & undo the change once the cabling has been replaced by AV contractors.
2 votes -
admin
Currently our teachers can lock down a smart board with a pin or pattern. That becomes a problem when I as a tech need to go look at a board and the teacher is nowhere to be found to unlock the board.
There should be a way to unlock the board from the portal or allow someone to log out the person that is currently logged in so that they can log in behind them.
Allowing anyone to log someone out (much like on a PC) would also fix the issue that occurs when a substitute comes in but the…
2 votes -
Installing external Widgets
Would be nice to be able to install External Widgets.
Even nicer if they could be installed via Smart Remote Management.
Requested by Jerome Espere
IT Administrator
CS HAUTS-BOIS-DE-L'OUTAOUAIS2 votes
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