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  1. I loved the spinning anagrams and balloon pop interactive and multimedia you all use to have. Please bring adobe flash player back. I would love to use all the lessons I created using it back in 2010 especially since I am teaching virtually now. PLEASE, PLEASE, PLEASE.

    3 votes

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  2. Please add SMART Podium® 624 interactive pen display default thickness setting option at the SMART Setting. I do see this options from other SMART IFP but not in SP624.

    3 votes

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  3. The built in Whiteboard application on V4 is missing a key set of educational templates, specifically the sports layout (e.g., fields, courts) and music sheets that were available in the background options on our V2 and V3 models.

    2 votes

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  4. The pen accessory on the V4 model no longer appears to have a dedicated, highlighter function in the integrated app or on the whiteboard mode, a feature that was heavily utilized on the older models V2 & V3

    After a support case ticket # 00852203 It was confirmed that it was intentional.

    2 votes

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  5. The widget timer dose not play a notification on ending. The notifications settings for the timer app is set to 'Silent' and won't allow a change to 'Default'
    The timer on GX version 2 and 3 have this feature but our 28 new GX Plus Version 4 dose not allow this. Apparently this feature is on the American version as confirmed by your support desk but not the UK.

    2 votes

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  6. I have a SMART Board at the front of the room and at the rear i have a mirror screen. These are permanently connected via the hdmi out on the SMART Board. Every time the SMART Board is woken from sleep it displays the "Display settings" window. Due to the size and mounting methods this setting will never change. it is always going to be either an extended display or a duplicated mirror screen. Can these extend/duplicate settings please be hidden in the main settings under "Display".

    2 votes

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  7. Currently switching from 1080i to 6000 RX series.. users are constantly hitting the home button and getting to Android home page... Then not knowing what to do.
    If buttons had a hover over the icon or the buttons are labeled it probably be very helpful.

    2 votes

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  8. Hi all,

    We use Sassoon, Twinkl and Gothic fonts in our school and we wondered if others schools might benefit from more embedded fonts within Smart Board or AM60 modules please.

    Currently when we import Smart Notebook files onto the board, all the fonts change and that is troubling the teachers. There is a slight alignment issue but that is because it goes from Windows/Mac to Android however more concern is the lack of embedded fonts.

    So my request is to add more fonts please.

    Many thanks

    Jay

    2 votes

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  9. Ability to change the minimum HDMI standard remotely on HDMI inputs on MX boards.

    Currently having to manually change the HDMI standard to 1.4 on each board across our estate (700 boards have been installed so far with another 500 + to go) following new installations due to issues with cabling. Laptops are unable to duplicate or extend their displays to the panels until this is done.

    Ideally we could do this remotely going forward & undo the change once the cabling has been replaced by AV contractors.

    2 votes

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  10. Currently our teachers can lock down a smart board with a pin or pattern. That becomes a problem when I as a tech need to go look at a board and the teacher is nowhere to be found to unlock the board.

    There should be a way to unlock the board from the portal or allow someone to log out the person that is currently logged in so that they can log in behind them.

    Allowing anyone to log someone out (much like on a PC) would also fix the issue that occurs when a substitute comes in but the…

    2 votes

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  11. Would be nice to be able to install External Widgets.
    Even nicer if they could be installed via Smart Remote Management.
    Requested by Jerome Espere
    IT Administrator
    CS HAUTS-BOIS-DE-L'OUTAOUAIS

    2 votes

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  12. A wireless option to bypass the usb cable for touch gestures. Either utilizing bluetooth or a usb dongle similar to those used by wireless keyboards/mice. This would help with retrofit cable running issues and too many extensions for long runs.

    2 votes

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  13. Volume control buttons on front control panel are defaulting to notification sound. It would be nice if those would automatically control media volume or at least if we could have the option of setting the default to personal preference.

    2 votes

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  14. Connect a complete video conferencing system like the Kandao Meeting Ultra to the HDMI OUT of the new Google EDLA monitors (V5e RX). In order to use the Smart monitor whiteboard app during a video conference initiated by the Kandao Meeting Ultra system (it is equipped with an HDMI IN 2.0 port).
    Now the display of the Kandao Meeting Ultra remains black.
    The only way to use it correctly is by using the HDMI OUT port of the OPS Smart.

    2 votes

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  15. Paul Colbenson of CREC Museum Magnet School would like the ability to customize Display name of their GX-V3 displays as can be done with MX IQ enabled displays.

    2 votes

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  16. Lumio should have option to insert spinner, dice, and other interactive tools. You can use it in Smart Notebook, but not in Lumio.

    2 votes

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  17. Sticky notes appear in the top right hand corner of the screen when using the GX series board. It would be more pedagogically correct to appear at the top left hand of the screen. In English we work from left to right. (I know we can move them but to reinforce this left to right working for our young users, it just seems wrong!

    2 votes

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  18. At the moment, I have several instructors using my boards. They all have the work account on the AM60 (for security issues) but in order for them to log in to the board, I need to login first with my ID, apparently because I am the Admin account holder. This is a serious issue with usage especially when I am not in the office and I need to give instructors my PIN number.

    2 votes

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  19. Have a Freeze button on the remote control to freeze and unfreeze the screen easily with one click.

    Rather than a button that does multiple things and having to hold the button for ten seconds.

    The Freeze button is the most important button on the remote control.

    2 votes

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  20. Either have a software update that better detects the thick end of the pen, or design and replace the physical pens with a thicker thick end, so they mis-detect less frequently as the thin end. Video below:

    https://www.youtube.com/watch?v=Z3xcVsPWRz8

    2 votes

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