145 results found
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Smart MX (V5) no input setting
It would be good to be able to configure "no input" screen to make it black or customise it with a company logo or wallpaper.
2 votes -
dual audio output
I'd like to be able to have audio output to from both the built-in speakers, but also through an external speaker as well. The use case if for hearing impaired students in the back of the room hearing the same audio from the front of the room with a closer speaker. Currently, you can only have the audio come out of the board or the speaker, but not both at the same time.
2 votes -
Pull WIFI and SMR enrollment account info from USB stick.
We are looking at he Smart SRM software. We need to add 3500 boards and another 500 each year as we evergreen. Having a quick was to load WIFI credentials and SMR enrollemnt account info in a quick and confidential method would be very benefitial.
2 votes -
AI
Our customer currently has a requirement for trending AI features in whiteboard applications, such as ink-to-text language recognition, circle-to-search, AI math and equation recognition, and image generation
2 votes -
Manually updating firmware should have unique file names
The GX, AM60 and AMG1 and im sure others all have the same update.zip file name which is a pain when you are a service tech constantly dealing with many, many different model boards. Just name them all something different so we can keep them easily accessible on a flash drive.
2 votes -
Ability to change 'No signal power off' setting through SMART Remote Management
In SMART Remote Management, you can change the settings of SMART IWBs. One setting on SMART GX IWBs is No signal power off, which turns off the IWB when there has been no signal on the active input. It would be really helpful if this setting could be changed in bulk via SMART Remote Management, however there is no option for this setting.
2 votes -
GX V4 Freeze Functionality
On the GX V4, freeze screen now also mutes audio, which is annoying for some. At least have the option to mute or unmute? On the V2 and V3, we see a menu for zooming too, the old functionality was much better
2 votes -
Highlighter
The pen accessory on the V4 model no longer appears to have a dedicated, highlighter function in the integrated app or on the whiteboard mode, a feature that was heavily utilized on the older models V2 & V3
After a support case ticket # 00852203 It was confirmed that it was intentional.
2 votes -
Ability to disable the unfreeze function on screen
When I freeze the screen, my students are able to go up to the SMART Board and unfreeze by simply pressing the pause/play button on screen. Is there a way to disable this function in the software? I have disabled the convenience panel buttons, but that doesn't help when there is an ability to unfreeze by pushing play/pause button on the screen.
2 votes -
port direction
On the SMART MX v5 board most of ports are on the left side of the board, facing outward. Because of how thick some of the HDMI cords are, this puts stress on these ports. If the ports were instead facing downward, this would reduce some of the stress on the ports.
2 votes -
Hide display settings for extend/duplicate every time you turn the display on.
I have a SMART Board at the front of the room and at the rear i have a mirror screen. These are permanently connected via the hdmi out on the SMART Board. Every time the SMART Board is woken from sleep it displays the "Display settings" window. Due to the size and mounting methods this setting will never change. it is always going to be either an extended display or a duplicated mirror screen. Can these extend/duplicate settings please be hidden in the main settings under "Display".
2 votes -
Installing external Widgets
Would be nice to be able to install External Widgets.
Even nicer if they could be installed via Smart Remote Management.
Requested by Jerome Espere
IT Administrator
CS HAUTS-BOIS-DE-L'OUTAOUAIS2 votes -
Wireless USB Touch
A wireless option to bypass the usb cable for touch gestures. Either utilizing bluetooth or a usb dongle similar to those used by wireless keyboards/mice. This would help with retrofit cable running issues and too many extensions for long runs.
2 votes -
Set volume control default option
Volume control buttons on front control panel are defaulting to notification sound. It would be nice if those would automatically control media volume or at least if we could have the option of setting the default to personal preference.
2 votes -
Connect Kandao Meeting Ultra to Smart MX or RX via HDMI out port
Connect a complete video conferencing system like the Kandao Meeting Ultra to the HDMI OUT of the new Google EDLA monitors (V5e RX). In order to use the Smart monitor whiteboard app during a video conference initiated by the Kandao Meeting Ultra system (it is equipped with an HDMI IN 2.0 port).
Now the display of the Kandao Meeting Ultra remains black.
The only way to use it correctly is by using the HDMI OUT port of the OPS Smart.2 votes -
Customize Display name
Paul Colbenson of CREC Museum Magnet School would like the ability to customize Display name of their GX-V3 displays as can be done with MX IQ enabled displays.
2 votes -
Lumio should have option to insert spinner, dice, and other interactive tools.
Lumio should have option to insert spinner, dice, and other interactive tools. You can use it in Smart Notebook, but not in Lumio.
2 votes -
We really need replacement pens and it is VERY disappointing that Smart has none and is not helping their customers.
We really need replacement pens and it is VERY disappointing that Smart has none and is not helping their customers.
2 votes -
Sticky notes.
Sticky notes appear in the top right hand corner of the screen when using the GX series board. It would be more pedagogically correct to appear at the top left hand of the screen. In English we work from left to right. (I know we can move them but to reinforce this left to right working for our young users, it just seems wrong!
2 votes -
Allow more than 1 Admin Account on AM60 Module
At the moment, I have several instructors using my boards. They all have the work account on the AM60 (for security issues) but in order for them to log in to the board, I need to login first with my ID, apparently because I am the Admin account holder. This is a serious issue with usage especially when I am not in the office and I need to give instructors my PIN number.
2 votes
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