47 results found
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Remotely Configure MX System Update Settings from SMART Remote Management We have 150 MX boards (66% V5), where it would be of benefit of us to manage the board's system update settings via the Remote Management system.
Our preferred method of updating the boards would be to test an update on a few boards before allowing the update to roll out to the rest of our boards.
Rather than visit each board, we would like to be able to configure these settings via policies in Smart Remote Management.
2 votes -
MX V5 - Enable support for HDMI-CEC, Default Input and Wake on source MX V5 in use in meeting room scenarios often have peripherals attached that need to utilize HDMI-CEC, Default input or Wake on source.
One very relevant scenario is Microsoft Teams Rooms Devices. These control the display based on room occupancy using HDMI-CEC & wake on source. The default input option would be very useful, so make the MTR device the primary input. Users can then switch to iQ when needed..
2 votes -
admin Currently our teachers can lock down a smart board with a pin or pattern. That becomes a problem when I as a tech need to go look at a board and the teacher is nowhere to be found to unlock the board.
There should be a way to unlock the board from the portal or allow someone to log out the person that is currently logged in so that they can log in behind them.
Allowing anyone to log someone out (much like on a PC) would also fix the issue that occurs when a substitute comes in but the…
1 vote -
Default input source selection and Auto Switching on MX V5 Hi. I would suggest having default input source selection (Example HDMI 1) when display is powered on the MX series V5.
Also noticed that when no input source is available, the display goes to Android screen (Home screen).
It would be better to have a priority input feature, such in case there is an HDMI source connected the display switches to connected HDMI port from Android back.
We have more than 60 displays installed, and it becomes tedious for the users having to switch sources.1 vote -
Installing external Widgets Would be nice to be able to install External Widgets.
Even nicer if they could be installed via Smart Remote Management.
Requested by Jerome Espere
IT Administrator
CS HAUTS-BOIS-DE-L'OUTAOUAIS1 vote -
Wireless USB Touch A wireless option to bypass the usb cable for touch gestures. Either utilizing bluetooth or a usb dongle similar to those used by wireless keyboards/mice. This would help with retrofit cable running issues and too many extensions for long runs.
1 vote -
Set volume control default option Volume control buttons on front control panel are defaulting to notification sound. It would be nice if those would automatically control media volume or at least if we could have the option of setting the default to personal preference.
1 vote -
Connect Kandao Meeting Ultra to Smart MX or RX via HDMI out port Connect a complete video conferencing system like the Kandao Meeting Ultra to the HDMI OUT of the new Google EDLA monitors (V5e RX). In order to use the Smart monitor whiteboard app during a video conference initiated by the Kandao Meeting Ultra system (it is equipped with an HDMI IN 2.0 port).
Now the display of the Kandao Meeting Ultra remains black.
The only way to use it correctly is by using the HDMI OUT port of the OPS Smart.1 vote -
Screenshare Window with Audio Allowing audio to be Mirrored to the smartboard via the SMARTMirror app for one window only, not just for the entire screen.
1 vote -
Make Smart Board boot directly into AM60-module and make it possible to use the SmartBoard buttons with the module The AM60 IQ Compliance Module is considered an enhancement by SMART, but I find it very annoying that our MX-board need to boot in to the on-board PC, instead of just booting into the AM60 Module.
WHen I insert an AM60 Module, the onboard PC should be downgraded to a bridge and just allow the module to function as the primary system device.
At the same time, it is not possible to use the Smart Board's physical buttons with the module. They should be bound to the module when activated.
That would enhance the experience and make the AM60 module…
5 votesThanks for the idea. Our engineering teams have started on implemented this to make the AM60 an integrated module when connected to the display. We're expecting to deliver this in an upcoming iQ firmware update.
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Max volume limit Max volume limit for the Smart board please. Perhaps an accessibility setting on the board. We have certain students that get music as reward/leisure and they try to turn the volume all the way up. When the sound then gets turned down to an acceptable level it can result in disruptive negative behaviors. Having these boards in a special needs environment makes this an essential feature. Thank you!
1 vote -
Smart ID Card Setup The school has 50 to 70 teachers, ranging from pre-school to high school. It is challenging for them to set up the Smart ID cards individually in front of the panel. This is not efficiency & security for the school.
Is there a possibility for Smart ID card setup via cloud-based platforms, web pages, Smart Remote management, or other means?
And can the ID/Password be configured in bulk using a CSV file to synchronize with the Smart ID cards, under the administration of the school's IT staff.7 votes -
Split screen for MX-V2 series "I could not find the Split screen option for 30 MX-V2s in my school. The iQ support page does explain you can tap the 'Recents', but I don't have that option. Please push an update to get that. " Submitted on behalf of the customer, case 766602.
1 vote -
Allow more than 1 Admin Account on AM60 Module At the moment, I have several instructors using my boards. They all have the work account on the AM60 (for security issues) but in order for them to log in to the board, I need to login first with my ID, apparently because I am the Admin account holder. This is a serious issue with usage especially when I am not in the office and I need to give instructors my PIN number.
1 vote -
EAP-TLS While SmartBoard do support the installation of TLS certificates for use with cloud-based filtering and 802.1X EAP protocols for wireless authentication, They do not support 802.1X EAP-TLS for certificate-based authentication and it is not possible generating a CSR from the SMART Display required for 802.1X EAP-TLS certificate-based authentication.
This is highly desirable from a security point of view
2 votes -
"Dance Mode" Button A red button that sits on top of your window - when the teacher or student desires, they push the button and it starts a timed "dance break" with a preselected song. The background could shift to something that matches the beat or music. This could be utilized for a brain break or as a reward for a student's performance (or just a fun way to occasionally connect to your students)
1 vote -
Larger Cursor Would love a larger cursor when connecting my computer to the board.
2 votes -
Option to disable input popup I would like the option to disable the popup for switching inputs when you plug something in. Our staff uses multiple inputs and that popup just gets in the way. One froze on the screen for a whole day and the teacher had to work around it. If it is going to be useful, we should have the option to keep it up long enough to be able to get to it before it goes away. So length of time options as well as disabling would be nice.
1 vote -
Minimize Pause Indication + Audio pass through while paused Hello, I may have a unique request. My school district recently acquired the SMART Board MX series for our classrooms in order to replace our aging projectors. I frequently use to the pause function to flip through slides on my computer, which is tethered to the board. (It works better for me than using it as an extended display). While paused, the old projector would display a small, unobtrusive "freeze" message in the top right corner. I could flip back and forth subtly, with minimal visual disturbance for my students. On the SMART Board however, it displays a huge pause…
1 vote -
Please update MX086-V2 drivers to fix issue with On-Screen keyboard and Windows We have an Smart Board MX086-V2 and at some time the on-screen keyboard started to not pop-up when the signal from our PC with Windows 10 is shown in the board. The on-screen keyboard works well with the board menus (settings and so on) and even when Windows is configured in tablet mode. But with normal mode of Windows we are forced to use the Windows virtual keyboard. SmartTech support says it is a bug in the latest V2 drivers (we have an MX086-V4 working well). Please consider an update in the Windows drivers or the board embedded system to…
3 votes
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