258 results found
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Tentative iQ Release Notes before release
Customers need a preview of what will change in iQ for a variety of reasons including preparing for professional learning, preparing for changes to deployment, SRM settings, etc. While the official release notes are released after an update, it has long been a need to have a preview of release notes prior to release of a new version of iQ. Not a list of features, but the release notes in tentative form. It is one thing to say "hold off on the pushing the new release, just let it go to a single panel (or subset of panels) and to…
1 vote -
Scheduled Sign Out for signed in users
We would like to schedule signing out any users of the board, if they are signed in at specific times. As we have teachers accessing shared rooms, and multiple teachers signing in we would like to schedule the Smart Remote Management to kick the users at the end of each period.
We have looked into the timed sign out, however this doesn't work for us as if the staff member signs in halfway through a lesson, they don't get kicked until halfway through the next, which would allow people to access their files.
We use the SMART Board MX Series…
1 vote -
Improving the user guide and providing additional sample configurations for SRM
The user guide is still a draft version with no improvements after feedback. Please ensure your user guide is detailed and clear. Additionally, providing more sample configuration settings with explanatory comments on your web page can enhance customer understanding(e.g. Schedule power off, Lock down settings, Disable auto update, schedule update & install Apps...etc). The credit plan and operation of SRM may be difficult for customers to comprehend.
1 vote -
Smart RFID card doesn't login when Google 2FA in on
Please make the Smart RDIF card function when google 2FA is on for the account. We need the added security of 2FA on out staff google accounts. iQ 3.16 and up please.
1 vote -
Adding an email notification alert feature to detect devices in error or unresponsive
To facilitate school management, we recommend adding an email notification alert feature to detect devices in error or unresponsive in the SRM for real time/rount checking.
This feature is also available in other brands of the IFP DMS.1 vote -
Would like to create a Smart panel template for various user types
Accounts like a substitute teacher as well as the daily teacher. Items such as apps, wallpaper and various other settings. Want to be able to walk into a classroom and know right away what type of staff account is logged in. One of our biggest struggles is how to use the panels with substitute teachers. We want something that will make that sign in process easier/quicker for them.
1 vote -
Manual changes coordinates
Manual changes coordinates and address of the screen in the MDM portal.
1 vote -
Feature Suggestion for SMART iQ Whiteboard – Admin Control for Selected Students.
Dear SMART Team,
I am a frequent user of the SMART iQ Whiteboard in educational settings and would like to suggest an enhancement to the "Start for the whole class" feature.
Currently, when enabling this function, all students can collaborate simultaneously. While this is great for engagement, it would be highly beneficial to have an admin control where the teacher can:
Select specific students who are allowed to write on the board.
See which student contributed what, ensuring clarity and accountability.
This addition would provide more structure to collaborative work and help teachers manage participation effectively.I appreciate your consideration…
1 vote -
Reducing Pinpad size
To ensure better security and privacy, the pinpad for NFC login, SMART lock, and Android lock needs to be reduced in size.
1 vote -
Enhance Basic Whiteboard Functionality on IQ3 for Boards that cant run IQ4
Having been told by Smart support that IQ4 cannot be run on my MX v2 screen, my request is that basic functionality like add arrows, shapes and lines be added to the IQ3 that is running on the MXv2.
For a school with 10 whiteboards, spending thousands on a hardware upgrade kit just to be able to draw lines and arrows is not reasonable.
This really needs to be included on a basic IQ3 update.
1 vote -
Microphone
Fix the microphone internal and external so it records sound while screen recording on the AM60. Currently when signed in to the board, microphones do not work. If you're not signed in to the board, the microphone works just fine.
1 vote -
Enhance Command Logs to Display Specific Setting Changes
When commands are pushed through SRM to change device settings, the Command Logs currently display generic statuses like "Command Sent" or "Command Executed." However, they do not specify which settings were modified or what values were applied. This makes troubleshooting and audit tracking difficult.
Proposed Feature: Update the Command Logs to include detailed information about the settings or configurations that were changed as part of the command execution. For example:
If a setting like “Device Name” or “Screen Timeout” is changed, the log should display the old value, the new value, and the specific setting modified.
Include any additional parameters…1 vote -
Kingdom of Saudi arabia name in the country and time zone selection.
During installation of the smart displays, we encountered a complaint from the client (Government firm) that Saudi Arabia name is not even listed in the country selection and time zone. Even it may not affect the performance of the display, according to the compliance and requirements, Clients might insist to have Saudi Arabia in the country and time zone selection. Sold model is MX - V4 display and request to advise at the earliest.
1 vote -
AM60- Smart Spot Light Feature
AM60 recently updated and our staff members lost the Spotlight feature in the Smart tool box area. They would like this feature to come back as they enjoyed using this feature when teaching classes.
1 vote -
"QR Code"
Add a QR Code to the Screen Share landing page to help students (participants) quickly navigate to smartmirror.link without keying in or bookmarking a URL.
1 vote -
Disable google guest session
Mathieu Carrière: CSS de la Rivière du Nord: IQ4: Google guest Login remains open: Disable Google guest access when disconnecting from Session.
1 vote -
Add Device State as a selectable column in "Devices" in SRM.
Please add the device state as a selectable column in the Devices list in SRM.
1 vote -
Send Disable Bluetooth via policy or remote command in SRM.
Please enable sending a remote command or setting a policy in Remote Management to disable Bluetooth on selected board(s).
1 vote -
Set the sleep time value (seconds)" to "Set the 'Screen timeout in SRM
The SRM setting "Set the sleep time value (seconds)" currently controls the 'Screen timeout' on the iQ 4 board, not the "Go to standby mode" setting. This caused confusion for the customer, who thought they were changing the standby setting.
Customer Suggested Change 1: Rename it to "Set the 'Screen timeout' value" to make it clearer.
Customer Suggested Change 2: Instead of requiring users to input the number of seconds, provide options that match the available settings shown in iQ Settings, such as 1 minute, 5 minutes, etc. This would make the interface more user-friendly and consistent..
1 vote -
Change the Wi-Fi connections (SSID) on MX-V5 IQ 4
A request has been made to modify the Wi-Fi connections (SSID) on MX-V5 IQ 4 from SRM.
1 vote
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