259 results found
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Make Whiteboard Toolbar Collapsable The whiteboard menu is large and gets in the way of using the whole screen. It would be very helpful if you could collapse or be partially dragged off the side of the visible screen.
Additionally, having the option to nest the toolbar to the side of the screen would be an improvement to the current floating whiteboard toolbar.
16 votes -
Microphone Fix the microphone internal and external so it records sound while screen recording on the AM60. Currently when signed in to the board, microphones do not work. If you're not signed in to the board, the microphone works just fine.
1 vote -
Enhance Command Logs to Clearly Identify Active and Stopped Persistent/Scheduled Commands The current Command Logs in SRM lack clear indicators for determining which persistent or scheduled commands are currently active and which have been stopped. This makes managing active schedules or recurring commands cumbersome and can lead to confusion, especially in troubleshooting or reviewing tasks.
Proposed Feature:
Add visual indicators or a dedicated column in the Command Logs to clearly display the status of persistent and scheduled commands, such as:Active: Commands that are currently running or scheduled.
Stopped/Inactive: Commands that were deactivated or no longer recurring.
Include additional metadata, like the schedule frequency (e.g., daily at 7:45 AM) and the…1 vote -
Enhance Command Logs to Display Specific Setting Changes When commands are pushed through SRM to change device settings, the Command Logs currently display generic statuses like "Command Sent" or "Command Executed." However, they do not specify which settings were modified or what values were applied. This makes troubleshooting and audit tracking difficult.
Proposed Feature: Update the Command Logs to include detailed information about the settings or configurations that were changed as part of the command execution. For example:
If a setting like “Device Name” or “Screen Timeout” is changed, the log should display the old value, the new value, and the specific setting modified.
Include any additional parameters…1 vote -
Login Settings It would be great to be able to have a setting to set a user to be the default login. When setting up our boards, I made the first account the admin and then created a user to be able to more easily change the user if a teacher would leave or change locations.
However, when they leave for the day and come back, the SMART Board logs into the Admin account by default. Thus creating more steps teachers have to do to log back into their account.
1 vote -
Kingdom of Saudi arabia name in the country and time zone selection. During installation of the smart displays, we encountered a complaint from the client (Government firm) that Saudi Arabia name is not even listed in the country selection and time zone. Even it may not affect the performance of the display, according to the compliance and requirements, Clients might insist to have Saudi Arabia in the country and time zone selection. Sold model is MX - V4 display and request to advise at the earliest.
1 vote -
AM60- Smart Spot Light Feature AM60 recently updated and our staff members lost the Spotlight feature in the Smart tool box area. They would like this feature to come back as they enjoyed using this feature when teaching classes.
1 vote -
Add screenshot tool/shortcut to ink toolbar... and highlighters Please add a shortcut to your screenshot tool to the ink toolbar in iQ 4 (like many competitors have). My teachers can never find it in the toolbox and half the time they accidentally close the ink tool.
Having highlighter options would also be very useful like my old iQ 3 smart board has...1 vote -
"QR Code" Add a QR Code to the Screen Share landing page to help students (participants) quickly navigate to smartmirror.link without keying in or bookmarking a URL.
1 vote -
Setting MAC address using AM60 Our AM60 has been updated to version 4.2. We couldn’t set the MAC Address and this is necessary for us. I hope it’ll be available soon. Thanks
2 votes -
Settings for a standard size for handwriting to text Tool We use Smartboard at a school for the visually impaired kids. To improve the readability for the pupils and make it simpler for our teachers, we would like to have the option to set the size of the text converted from handwriting in a standarized size. Actually the converted text is very small and we have to resize each word separately.
1 voteThat's a very practical use. I'll see what we can do!
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Request the Simple Setup Guide for IQ4.x configuration The IQ4.x is too complex for school support/administrative personnel, so please request the Simple Setup Guide for configuring it for educational/business customers, along with a detailed description of the IQ4.x system settings for customizing them for schools/companies.
3 votes -
Disable google guest session Mathieu Carrière: CSS de la Rivière du Nord: IQ4: Google guest Login remains open: Disable Google guest access when disconnecting from Session.
1 vote -
Add Device State as a selectable column in "Devices" in SRM. Please add the device state as a selectable column in the Devices list in SRM.
1 vote -
Send Disable Bluetooth via policy or remote command in SRM. Please enable sending a remote command or setting a policy in Remote Management to disable Bluetooth on selected board(s).
1 vote -
Lock the display from a connected computer To keep students from watching YouTube, playing games, or writing on the MX display, please give teachers a way to lock the board from a connected computer.
1 vote -
Set the sleep time value (seconds)" to "Set the 'Screen timeout in SRM The SRM setting "Set the sleep time value (seconds)" currently controls the 'Screen timeout' on the iQ 4 board, not the "Go to standby mode" setting. This caused confusion for the customer, who thought they were changing the standby setting.
Customer Suggested Change 1: Rename it to "Set the 'Screen timeout' value" to make it clearer.
Customer Suggested Change 2: Instead of requiring users to input the number of seconds, provide options that match the available settings shown in iQ Settings, such as 1 minute, 5 minutes, etc. This would make the interface more user-friendly and consistent..
1 vote -
Change the Wi-Fi connections (SSID) on MX-V5 IQ 4 A request has been made to modify the Wi-Fi connections (SSID) on MX-V5 IQ 4 from SRM.
1 vote -
The name reverts to its original after the change. In the SRM (Smart Remote Management) portal, after the customer renames the panel, the name reverts to the original after some time. Additionally, the customer would like to receive alerts or notifications to confirm if the panel has been successfully renamed.
1 vote -
MX-V5 panels (settings) The following within the settings app need to occur.
- Ensure up-to-date firmware as SMART Board's firmware current for optimal performance. Currently too many glitches until a firmware has
- Set brightness to 100% out of the box (or at least have adaptive ticked out of the box) as this will maximize visibility in classroom environment.
- Disable all power-saving settings (or at least make 5hours minimum to prevent interruptions during lessons.
- Place the settings menu behind a password Limit access to key settings, ensuring only authorized users can make changes.
- No PIN required on the SMART Board out of the box Simplify…
5 votes
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