268 results found
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Full screen view in SMART iQ™ 4 whiteboard It would be great to find a way to get (temporary) rid of the floating tool bar of the SMART iQ™ 4 whiteboard (i. e. when embedding/playing a full screen video).
A possible solution could be to have a new "full screen view" available in the whiteboard which makes the floating tool bar disappear (temporary). To go back to the "regular view" including the floating tool bar there could be an icon in the upper right corner of the full screen to tap on.
Thanks!
Cheers,
Thomas1 voteThank you for your feedback. We have been considering this issue, and we have a few ideas we're exploring. One is to allow the user to shorten the toolbar to essential buttons only (pen tool, add page, etc.). Another is to allow the toolbar to be collapsed entirely. It would become a button on the side of the screen.
This second option sounds similar to what you're suggesting. It does open the door to other questions, like would you want to use toolbar elements from a collapsed state? Would you want to be able to move the button? And should it be anchored to a side or free-floating?
If you have any additional thoughts you'd like to share, your feedback is appreciated.
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Crop a picture that you bring into the whiteboard 4.3 iQ We would like to be able to crop images that are either copy and paste or drag and drop or brought in with a camera.
11 votesThank you all for your feedback. We are adding this to our development road map for a future release.
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Palm Rejection I remember there used to be a feature called palm rejection. Where someone with a disability could rest their hand on the screen and still be able to write with the pen. And the palm rejection would detect that and reject touch for that.
2 votes -
Managing pin for settings from adminportal The settings on our boards are secured with a PIN code. If this PIN code is leaked, we currently have to manually update the PIN on each board, which is not practical with more than 40 boards. Could this be implemented in the admin portal so that it can be managed centrally?
3 votes -
Enhance Basic Whiteboard Functionality on IQ3 for Boards that cant run IQ4 Having been told by Smart support that IQ4 cannot be run on my MX v2 screen, my request is that basic functionality like add arrows, shapes and lines be added to the IQ3 that is running on the MXv2.
For a school with 10 whiteboards, spending thousands on a hardware upgrade kit just to be able to draw lines and arrows is not reasonable.
This really needs to be included on a basic IQ3 update.
1 vote -
Simple line, arrow & shape drawing tool for IQ Whiteboard on MX I really need some basic drawing tools in the native IQ Whiteboard without having to connect to a PC to use Smart Notebook. The simplest of drawing tools like arrows, lines and basic shapes would be ideal. Today I wanted to split my MX screen to show 2 ways to complete a maths problem. I’d love to be able to choose draw - line - and using the pen, draw a simple straight line. I don’t want to have to keep a PC beside the board to mirror to it as I use my PC less and less these days.…
2 votesThe iQ4 update released today (December 11, 2024) includes a shape tool and text creator tool. We will be adding lines/arrows in the new year. We will also be updating shapes and text to include more formatting options.
If your school is not yet using iQ4, talk to your IT Admin on what possibilities are available to upgrade.
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1 vote
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Make Whiteboard Toolbar Collapsable The whiteboard menu is large and gets in the way of using the whole screen. It would be very helpful if you could collapse or be partially dragged off the side of the visible screen.
Additionally, having the option to nest the toolbar to the side of the screen would be an improvement to the current floating whiteboard toolbar.
16 votes -
Microphone Fix the microphone internal and external so it records sound while screen recording on the AM60. Currently when signed in to the board, microphones do not work. If you're not signed in to the board, the microphone works just fine.
1 vote -
Enhance Command Logs to Clearly Identify Active and Stopped Persistent/Scheduled Commands The current Command Logs in SRM lack clear indicators for determining which persistent or scheduled commands are currently active and which have been stopped. This makes managing active schedules or recurring commands cumbersome and can lead to confusion, especially in troubleshooting or reviewing tasks.
Proposed Feature:
Add visual indicators or a dedicated column in the Command Logs to clearly display the status of persistent and scheduled commands, such as:Active: Commands that are currently running or scheduled.
Stopped/Inactive: Commands that were deactivated or no longer recurring.
Include additional metadata, like the schedule frequency (e.g., daily at 7:45 AM) and the…1 vote -
Enhance Command Logs to Display Specific Setting Changes When commands are pushed through SRM to change device settings, the Command Logs currently display generic statuses like "Command Sent" or "Command Executed." However, they do not specify which settings were modified or what values were applied. This makes troubleshooting and audit tracking difficult.
Proposed Feature: Update the Command Logs to include detailed information about the settings or configurations that were changed as part of the command execution. For example:
If a setting like “Device Name” or “Screen Timeout” is changed, the log should display the old value, the new value, and the specific setting modified.
Include any additional parameters…1 vote -
Login Settings It would be great to be able to have a setting to set a user to be the default login. When setting up our boards, I made the first account the admin and then created a user to be able to more easily change the user if a teacher would leave or change locations.
However, when they leave for the day and come back, the SMART Board logs into the Admin account by default. Thus creating more steps teachers have to do to log back into their account.
2 votes -
Kingdom of Saudi arabia name in the country and time zone selection. During installation of the smart displays, we encountered a complaint from the client (Government firm) that Saudi Arabia name is not even listed in the country selection and time zone. Even it may not affect the performance of the display, according to the compliance and requirements, Clients might insist to have Saudi Arabia in the country and time zone selection. Sold model is MX - V4 display and request to advise at the earliest.
1 vote -
AM60- Smart Spot Light Feature AM60 recently updated and our staff members lost the Spotlight feature in the Smart tool box area. They would like this feature to come back as they enjoyed using this feature when teaching classes.
1 vote -
Add screenshot tool/shortcut to ink toolbar... and highlighters Please add a shortcut to your screenshot tool to the ink toolbar in iQ 4 (like many competitors have). My teachers can never find it in the toolbox and half the time they accidentally close the ink tool.
Having highlighter options would also be very useful like my old iQ 3 smart board has...1 vote -
"QR Code" Add a QR Code to the Screen Share landing page to help students (participants) quickly navigate to smartmirror.link without keying in or bookmarking a URL.
1 vote -
Setting MAC address using AM60 Our AM60 has been updated to version 4.2. We couldn’t set the MAC Address and this is necessary for us. I hope it’ll be available soon. Thanks
2 votes -
Settings for a standard size for handwriting to text Tool We use Smartboard at a school for the visually impaired kids. To improve the readability for the pupils and make it simpler for our teachers, we would like to have the option to set the size of the text converted from handwriting in a standarized size. Actually the converted text is very small and we have to resize each word separately.
1 voteThat's a very practical use. I'll see what we can do!
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Request the Simple Setup Guide for IQ4.x configuration The IQ4.x is too complex for school support/administrative personnel, so please request the Simple Setup Guide for configuring it for educational/business customers, along with a detailed description of the IQ4.x system settings for customizing them for schools/companies.
3 votes -
Disable google guest session Mathieu Carrière: CSS de la Rivière du Nord: IQ4: Google guest Login remains open: Disable Google guest access when disconnecting from Session.
1 vote
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