259 results found
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Setting MAC address using AM60 Our AM60 has been updated to version 4.2. We couldn’t set the MAC Address and this is necessary for us. I hope it’ll be available soon. Thanks
2 votes -
Palm Rejection I remember there used to be a feature called palm rejection. Where someone with a disability could rest their hand on the screen and still be able to write with the pen. And the palm rejection would detect that and reject touch for that.
2 votes -
IQ4: Teacher would like ability to play audio via browser and apps (spotify, youtube...) and black out display. Teacher would like ability to play audio via apps (spotify, youtube...) and black out display.
3 votes -
Move menu bar on IQ4 I would like to able to move the bottom menu to the side on the IQ4. I would prefer it to stay there rather than having to swipe up.
2 votes -
Line drawing tool update Just seeking an update to a request and an answer by Joe Selby saying it was in the near term plans, any more specific timeframes for this sort of thing? We'd really like to see the line drawing tool sooner rather than later and would appreciate a more concrete timeline for implementation.
The whiteboard toolset for 7075 v.2 and above needs a significant update, a line drawing tool is absolutely necessary, our University Accounting and Economics courses need a feature like this when using your product.
1 vote -
Google Docs Zoom Feature Please add the pinch to zoom feature in the Google Docs SMART Board app. The Google Sheets and Google Slides apps already allow this action. This will help for better annotation and instructional practices in the classroom.
1 vote -
1 vote
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Zugriff auf SmartBoard durch Passwort/NFC-Karte regeln In einer Schule arbeiten viele unterschiedliche Lehrerinnen mit einem Gerät. In den Pausen sowie vor und nach dem Unterricht sind die Geräte offen zugänglich. Wir finden einen Passwortschutz oder alternativ das Entsperren und Sperren der Geräte mit einer NFC-Karte für sinnvoll. Bereits jetzt ist es möglich, dass EINE Person das Gerät sperrt, genau diese Person muss es aber auch wieder entsperren. Für die Verwendung an deutschen Schulen muss es aber möglich sein, dass Person A das Board sperrt und Person B es wieder entsperrt.
1 vote -
Add screenshot tool/shortcut to ink toolbar... and highlighters Please add a shortcut to your screenshot tool to the ink toolbar in iQ 4 (like many competitors have). My teachers can never find it in the toolbox and half the time they accidentally close the ink tool.
Having highlighter options would also be very useful like my old iQ 3 smart board has...1 vote -
Board sharing (hellosmart.com) upon start up On iQ3, the whiteboard supported instant sharing using hellosmart.com, but on iQ4, you have to create a Lumio lesson to access the feature. Please consider adding an option to have instantaneous sharing upon opening the whiteboard.
2 votesThank you for your patience, Takeshi. Our next iQ4 release includes Whiteboard/Lumio integration so that you have an experience more consistent with what you had on iQ3. The release after that will also include quick-launch widgets for the home screen, so you can launch a shout-it-out or whole-class whiteboard without first having to open the Whiteboard.
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Enhance Basic Whiteboard Functionality on IQ3 for Boards that cant run IQ4 Having been told by Smart support that IQ4 cannot be run on my MX v2 screen, my request is that basic functionality like add arrows, shapes and lines be added to the IQ3 that is running on the MXv2.
For a school with 10 whiteboards, spending thousands on a hardware upgrade kit just to be able to draw lines and arrows is not reasonable.
This really needs to be included on a basic IQ3 update.
1 vote -
The capability to move the Smart Mirror Toolbar When sharing a screen in Smart mirror the toolbar on the top middle of the screen is not adjustable to move. Would like to be able to drag and adjust when needed like the toolbar in whiteboard. I might need it at the bottom of the screen or in the corner so I can show the students the content at the top without having the toolbar block it.
3 votes -
1 vote
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Microphone Fix the microphone internal and external so it records sound while screen recording on the AM60. Currently when signed in to the board, microphones do not work. If you're not signed in to the board, the microphone works just fine.
1 vote -
Enhance Command Logs to Clearly Identify Active and Stopped Persistent/Scheduled Commands The current Command Logs in SRM lack clear indicators for determining which persistent or scheduled commands are currently active and which have been stopped. This makes managing active schedules or recurring commands cumbersome and can lead to confusion, especially in troubleshooting or reviewing tasks.
Proposed Feature:
Add visual indicators or a dedicated column in the Command Logs to clearly display the status of persistent and scheduled commands, such as:Active: Commands that are currently running or scheduled.
Stopped/Inactive: Commands that were deactivated or no longer recurring.
Include additional metadata, like the schedule frequency (e.g., daily at 7:45 AM) and the…1 vote -
Enhance Command Logs to Display Specific Setting Changes When commands are pushed through SRM to change device settings, the Command Logs currently display generic statuses like "Command Sent" or "Command Executed." However, they do not specify which settings were modified or what values were applied. This makes troubleshooting and audit tracking difficult.
Proposed Feature: Update the Command Logs to include detailed information about the settings or configurations that were changed as part of the command execution. For example:
If a setting like “Device Name” or “Screen Timeout” is changed, the log should display the old value, the new value, and the specific setting modified.
Include any additional parameters…1 vote -
Login Settings It would be great to be able to have a setting to set a user to be the default login. When setting up our boards, I made the first account the admin and then created a user to be able to more easily change the user if a teacher would leave or change locations.
However, when they leave for the day and come back, the SMART Board logs into the Admin account by default. Thus creating more steps teachers have to do to log back into their account.
1 vote -
Kingdom of Saudi arabia name in the country and time zone selection. During installation of the smart displays, we encountered a complaint from the client (Government firm) that Saudi Arabia name is not even listed in the country selection and time zone. Even it may not affect the performance of the display, according to the compliance and requirements, Clients might insist to have Saudi Arabia in the country and time zone selection. Sold model is MX - V4 display and request to advise at the earliest.
1 vote -
AM60- Smart Spot Light Feature AM60 recently updated and our staff members lost the Spotlight feature in the Smart tool box area. They would like this feature to come back as they enjoyed using this feature when teaching classes.
1 vote -
iQ 4: Would like to have an option to disable iQ or change which input the display boots to on startup. The customer explained that they would like to have the option to disable iQ 4 and or have the option in settings to change which input the display boots to on startup. Does not want to allow teachers to have that much access. Submitted on behalf of the customer, case 768082.
1 vote
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