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SMART iQ Embedded Experience

SMART iQ Embedded Experience

Our team is working hard towards improving the product and we would love to get your feedback on features and issues. Give feedback by adding, voting, and commenting on ideas. Also, check back often to vote on ideas and see where your ideas are in the pipeline.

SMART iQ Embedded Experience

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268 results found

  1. The settings on our boards are secured with a PIN code. If this PIN code is leaked, we currently have to manually update the PIN on each board, which is not practical with more than 40 boards. Could this be implemented in the admin portal so that it can be managed centrally?

    3 votes

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  2. The new UI feels like a giant Android tablet. Classroom users have commented that they get lost trying to use it. I also have 90% of my fleet on the older model with the original UI so now when someone goes to a new one, they need to be trained on how to use it again. Could you add option to "SMART-ify" the new iQ 4 system so it looks the same as the older models?

    4 votes

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    1 comment  ·  Admin →
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  3. It would be great to find a way to get (temporary) rid of the floating tool bar of the SMART iQ™ 4 whiteboard (i. e. when embedding/playing a full screen video).

    A possible solution could be to have a new "full screen view" available in the whiteboard which makes the floating tool bar disappear (temporary). To go back to the "regular view" including the floating tool bar there could be an icon in the upper right corner of the full screen to tap on.

    Thanks!

    Cheers,
    Thomas

    1 vote

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    1 comment  ·  Whiteboard  ·  Admin →
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    Thank you for your feedback. We have been considering this issue, and we have a few ideas we're exploring. One is to allow the user to shorten the toolbar to essential buttons only (pen tool, add page, etc.). Another is to allow the toolbar to be collapsed entirely. It would become a button on the side of the screen.


    This second option sounds similar to what you're suggesting. It does open the door to other questions, like would you want to use toolbar elements from a collapsed state? Would you want to be able to move the button? And should it be anchored to a side or free-floating?


    If you have any additional thoughts you'd like to share, your feedback is appreciated.

  4. The IQ4.x is too complex for school support/administrative personnel, so please request the Simple Setup Guide for configuring it for educational/business customers, along with a detailed description of the IQ4.x system settings for customizing them for schools/companies.

    3 votes

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    under review  ·  1 comment  ·  Admin →
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  5. Once a video has been inserted within Whiteboard it is hard/impossible to delete.

    Also, you can no longer annotate over inserted video Whiteboard (but can annotate over a video using the YouTube app). Can you add annotations over videos in Whiteboard (as in iQ 3)?

    Thanks!

    1 vote

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    0 comments  ·  Apps  ·  Admin →
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  6. Manual changes coordinates and address of the screen in the MDM portal.

    1 vote

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  7. Dear SMART Team,

    I am a frequent user of the SMART iQ Whiteboard in educational settings and would like to suggest an enhancement to the "Start for the whole class" feature.

    Currently, when enabling this function, all students can collaborate simultaneously. While this is great for engagement, it would be highly beneficial to have an admin control where the teacher can:

    Select specific students who are allowed to write on the board.
    See which student contributed what, ensuring clarity and accountability.
    This addition would provide more structure to collaborative work and help teachers manage participation effectively.

    I appreciate your consideration…

    1 vote

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    0 comments  ·  Whiteboard  ·  Admin →
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  8. To ensure better security and privacy, the pinpad for NFC login, SMART lock, and Android lock needs to be reduced in size.

    1 vote

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  9. Our AM60 has been updated to version 4.2. We couldn’t set the MAC Address and this is necessary for us. I hope it’ll be available soon. Thanks

    2 votes

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    1 comment  ·  Admin →
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  10. I remember there used to be a feature called palm rejection. Where someone with a disability could rest their hand on the screen and still be able to write with the pen. And the palm rejection would detect that and reject touch for that.

    2 votes

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    0 comments  ·  Whiteboard  ·  Admin →
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  11. Teacher would like ability to play audio via apps (spotify, youtube...) and black out display.

    3 votes

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    2 comments  ·  Browser  ·  Admin →
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  12. I would like to able to move the bottom menu to the side on the IQ4. I would prefer it to stay there rather than having to swipe up.

    2 votes

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    planned  ·  2 comments  ·  Admin →
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  13. Just seeking an update to a request and an answer by Joe Selby saying it was in the near term plans, any more specific timeframes for this sort of thing? We'd really like to see the line drawing tool sooner rather than later and would appreciate a more concrete timeline for implementation.

    The whiteboard toolset for 7075 v.2 and above needs a significant update, a line drawing tool is absolutely necessary, our University Accounting and Economics courses need a feature like this when using your product.

    1 vote

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    0 comments  ·  Whiteboard  ·  Admin →
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  14. Please add the pinch to zoom feature in the Google Docs SMART Board app. The Google Sheets and Google Slides apps already allow this action. This will help for better annotation and instructional practices in the classroom.

    1 vote

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    0 comments  ·  Apps  ·  Admin →
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  15. In einer Schule arbeiten viele unterschiedliche Lehrerinnen mit einem Gerät. In den Pausen sowie vor und nach dem Unterricht sind die Geräte offen zugänglich. Wir finden einen Passwortschutz oder alternativ das Entsperren und Sperren der Geräte mit einer NFC-Karte für sinnvoll. Bereits jetzt ist es möglich, dass EINE Person das Gerät sperrt, genau diese Person muss es aber auch wieder entsperren. Für die Verwendung an deutschen Schulen muss es aber möglich sein, dass Person A das Board sperrt und Person B es wieder entsperrt.

    1 vote

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  16. It would be great to be able to have a setting to set a user to be the default login. When setting up our boards, I made the first account the admin and then created a user to be able to more easily change the user if a teacher would leave or change locations.

    However, when they leave for the day and come back, the SMART Board logs into the Admin account by default. Thus creating more steps teachers have to do to log back into their account.

    2 votes

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  17. Please add a shortcut to your screenshot tool to the ink toolbar in iQ 4 (like many competitors have). My teachers can never find it in the toolbox and half the time they accidentally close the ink tool.
    Having highlighter options would also be very useful like my old iQ 3 smart board has...

    1 vote

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    planned  ·  1 comment  ·  Annotation Layer  ·  Admin →
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  18. On iQ3, the whiteboard supported instant sharing using hellosmart.com, but on iQ4, you have to create a Lumio lesson to access the feature. Please consider adding an option to have instantaneous sharing upon opening the whiteboard.

    2 votes

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    Thank you for your patience, Takeshi. Our next iQ4 release includes Whiteboard/Lumio integration so that you have an experience more consistent with what you had on iQ3. The release after that will also include quick-launch widgets for the home screen, so you can launch a shout-it-out or whole-class whiteboard without first having to open the Whiteboard.

  19. Having been told by Smart support that IQ4 cannot be run on my MX v2 screen, my request is that basic functionality like add arrows, shapes and lines be added to the IQ3 that is running on the MXv2.

    For a school with 10 whiteboards, spending thousands on a hardware upgrade kit just to be able to draw lines and arrows is not reasonable.

    This really needs to be included on a basic IQ3 update.

    1 vote

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    0 comments  ·  Whiteboard  ·  Admin →
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  20. When sharing a screen in Smart mirror the toolbar on the top middle of the screen is not adjustable to move. Would like to be able to drag and adjust when needed like the toolbar in whiteboard. I might need it at the bottom of the screen or in the corner so I can show the students the content at the top without having the toolbar block it.

    3 votes

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