137 results found
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Parts and Advanced troubleshooting Is there anyway that we could purchase replacement parts for 6000 series smart panels? We have quite a few that are getting black screens. Back light will work, but no image. Yes, they are out of warranty, but we feel its within our means, and right to repair issues of this nature. The unfortunate problem is that you don't offer parts. Anyone willing to discuss this may contact me at blawson@wisek12.org Many thanks for your time.
1 vote -
Hardware Idea Changes Devices with and without intellegienz
2. devices installable lying down, without pen holder.
3. devices without touch (24/7, high haze level with USB-C and holes left/right, top/bottom for camera).
4. business apps for the device with improved functionality. Compatibility with Crestron (Crestron certified), Extron, etc
5. Teams and Zoom Certification1 vote -
1 vote
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We need a "all in one Solution" We need a solution like microsoft surface hub, avocord, Sharp collaboration display etc. in range from 55-86
1 vote -
Let the MX275-V2 run the SmartMirror app for screen projectio We are a campus of 24 plus SMARTTechnologies SBID-MX275-V2. The last order arrive and were the SMARTTechnologies SBID-MX275-V3.
PROBLEM: the V3 runs Smartmirror NOT SmartScreen.
PLEASE PLEASE get SmartMirror to run on the V2This is a massive training issue if the V2 and V3 run two different Window screen sharing software...
I'm really questioning if we should have stuck with SmartTech - I know that the next time we are doing a campus upgrade.. other devices will be considered
sorry4 votes -
Make OPS "network card" deactivatable It should be possible to deactivate the network card that is passed on from the display to the OPS PC.
The background to this are "problems" in networks where certain images are installed via PXE boot based on the MAC address.
It happens again and again that the MAC address changes later.
2 votes -
Allow audio to be heard when screen is frozen or shaded It is essential that I can play audio while the screen is paused or shaded. This was possible on earlier versions but no longer works on MX (v2). This is a MAJOR FLAW! I used this frequently to do listening activities in Spanish classes which is a big part of the course. I also enjoyed being able to play soft music in the background while students had work time. Please fix this!
47 votes -
Get an external docking station or power supply for ICT for OPS An ICT department who have many smartboard in many class will be easier to manage if we could have an external docking station or power supply to connect the OPS for test or pré installation in a domain to prepare massive deployment for example.
1 vote -
Support for external keyboard layouts (other than english) I'm having an issue where external keyboards used with SMART boards don't support the Nordic layout. They always default to the English layout, which is problematic since our teachers have keyboards with the Nordic layout.
The reason our teachers need to be able to use the Nordic layout is because they must input their credentials into Lumio and other education apps without using the on-screen keyboard. If they were to use the on-screen keyboard, students would able to see their credentials pretty easily.
We have set the language of the system to be Finnish, tried different software, tried multiple keyboards…
2 votes -
Humidity/Temperature sensors Make the values of the humidity and temperature sensors available via RS232. With this you would be able to create perfect learning conditions if you use these values in combination with a room control system which now can control the air quality or the temperature conditions in the classroom.
3 votes -
Workflows with the new SMART ID cards It should be possible to store certain individual workflows on the new SMART ID cards. Imagine a teacher or a meeting room user walking up to a 6000s, taping on the 6000s screen with his/her SMART ID card and then the predefined workflow starts automatically:
- the user will be logged on to SMART iQ™ with the SMART account
- the predefined app is going to launch (i. e. SMART whiteboard or SMART TeamWorks™/PowerPoint)
- the predefined file opens
- the app browses to the predefined page/slide
This would be a real USP and it would meet the needs of teachers or meeting room…
1 vote -
Changing the SMART Board pen default settings with SMART product drivers Why is there no option to change the SMART Board pen default settings with SMART product drivers (like in the previous SPNL-6000 series)? So you can't set a default ink thickness for the pens which is highly missed. Every time people are using the pens on a SBID-6000S they have to adjust the ink thickness again and again. This is very confusing and inconvenient for the customers who are preferring a thinner ink as a default. Also it would be a good idea to be able to set the calligraphic ink as a default, too. Is this coming to the…
3 votes -
Changing the SMART Board pen default settings with SMART product drivers Why is there no option to change the SMART Board pen default settings with SMART product drivers (like in the previous SPNL-6000 series)? So you can't set a default ink thickness for the pens which is highly missed. Every time people are using the pens on a SBID-6000S they have to adjust the ink thickness again and again. This is very confusing and inconvenient for the customers who are preferring a thinner ink as a default. Also it would be a good idea to be able to set the calligraphic ink as a default, too. Is this coming to the…
12 votes -
Save User Icon and Username While security is key, in classrooms where teachers move between classrooms, the full username/email and password sign in every time a user switches to a new hour detracts from time spent preparing for class.
An easy solution is to hold the persons username/email in a queue on the left side of the board (similar to what Chrome does with multiple users) and then have teachers JUST type the password. This provides a nice balance of security and ease-of-use.
Watching teachers log in several times a day in front of high school students is painful. This might be a quick solution…
14 votes -
Files that are created and stored on the SMART Display - can they be uploaded to Google Drive? Can files that are saved on the SMART Display be uploaded to Google Drive?
9 votes -
SMART Board® GX series no Proxy settings on Wifi connection There is no ability to set proxy setting in the Wi-Fi connection on the GX Series Boards. Needs to be similar to how this works on the MX Series. (Using latest Firmware as on Aug 2021)
1 vote -
Disable Buttons MX V2 Would like a way to disable the front buttons on the MX V2. Similiar to how it works somewhat with the older 6000 series displays. Where the touch buttons can be deactivated.
7 votes -
Replacement nibs for 6000S pens It would be ideal if the nibs for the 6000S model pens could be available for purchase on their own. We have several pens with broken nibs or nibs that sometimes fall out.
3 votes -
Change default Colour Temperature Please, change the default Colour Temperature on Smart Boards 7000R Series from Cool to Neutral.
Problem is that with selected Cool colour temperature Smart Boards are not able to display LIGHT GREY colours.
For example, go to https://www.google.com/drive/ in the iQ browser with the default colour temperature called Cool. Then go to the same www page with the Neutral colour temperature selected. The difference is clearly visible on our 7000R display - see attached photos.
2 votes -
Be able to tailor settings that are locked down using USB key. It would be great if IT admins can specify which settings are locked with the USB key. For example, students in our school have found the brightness and contrast sliders in settings, and when both are turned all the way down it's pretty much a black screen. It's a lot of trial-and-error prodding to hit the right spot and get the sliders back up. It's such a massive waste of time when this is happening several times a day in multiple rooms across multiple sites.
An alternative to a tailored settings key would be to have one that locks out…
3 votes
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