114 results found
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Monitoring and management via SNMP
We have a stock of about 150 Smart Boards and Smart Displays in our educational institutions.
As a municipality, we are responsible for installing, maintaining and supporting the IT in the facilities. For this, we operate a central management system and monitoring for more than 2000 IP-IT-devices. We would like to integrate the SMART devices there. The easiest way would be to connect them via SNMP. Unfortunately, we could not find any documentation on this.
The remote management offered by SMART is definitely not an option for us because we do not want to operate several monitoring systems and we…3 votes -
USB Key as Unlock
Allow a configured USB key to unlock the board...display, settings, everything. This would be huge in the edu environment as they usually don’t want students on the board without supervision. These keys could be duplicated by IT admins and handed out to teachers and other staff in order to use the boards. Much like the USB key to keep configuration settings...this would be one key to rule them all (except a whole bunch to make these devices work in education).
1 vote -
Fix GX wallpaper bug
The GX boards have a bug that allows a user to change the wallpaper from the built-in browser’s “right click” menu options. Since the option to change wallpaper is configured behind the admin security area, no other application should be able to override this. You can understand how issues can arise in an education system where students have access to the board. Display lock codes don’t work in education because the teachers are forced to unlock the code in front of the students, so codes would last less than a day.
1 vote -
Proxy User und Passwort
Es wäre wünschenswert wenn bei den Netzwerkeinstellungen / Proxy die Möglichkeit bestünde Username und Passwort für eine gesicherte Proxyumgebung einzutragen.
1 vote -
Fyllnadsfunktion
Önskar en fyllnadsfunktion till Smartboard. Ex, jag ritar en cirkel på Whiteboard och sedan med ett enkelt tryck kan färglägga den utan att behöva måla den för hand. Funktionen finns i Smart Notebook så ett förbättringsområde till skärmen när man använder Whiteboard.
2 votesVi kommer att lägga till ett Shapes-verktyg till iQ Whiteboard. Även om det inte tillåter färgfyllning i former som du ritar för hand, kommer du att kunna fylla vilken form som helst som du skapar med verktyget Former.
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The Smart wall mount is not installation friendly.
The screw to lock the mount is not very accessible and make it very difficult to service the mount or just installing it.
1 vote -
Please leave the On of switch button by the AC in.
Its better if it is hidden. Also when troubleshooting its the same throughout all boards models.
2 votes -
SMART Remote Management Feature Matrix
Please can a feature list/matrix be added for each deployable setting against the various models of SMART Board.
A recent Support ticket has uncovered a number of functions of Remote Management are not available on GX Series boards. There is no indication on the Device Management Guide for which features will or will not work on various boards.
This would be useful information for all to prevent unnecessary troubleshooting and support tickets that are not available on various models.
3 votesWhen a feature must be done differently for one or more of our SMART Board models, it is noted in the management guide. In iQ3, this is generally an exception, and most features apply universally.
With our next generation panels running iQ4, we will be expanding this documentation. We may be able to include more detail within the iQ3 panel differences as well, and we will keep this under advisement.
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Change EDID version on v3 boards
The option to change EDID version on older boards was very useful as some classrooms have long cable runs which high spec laptops do not work with without changing refresh rate and colour space. By changing the EDID version on the board this made the rooms much more user friendly for a variety of devices.
2 votes -
MX HDMI 1.4b and HDMI 2.0
Problem with MX V3 and V3N HDMI controller settings.
V2 and V2-C had an option for advanced HDMI settings where a customer could set HDMI standard (1.4b or 2.0), HPD impulse, MHL settings and quick USB switching.We noticed that in some regions a lot of schools had received computers from tenders such as HP ProBook 450 G8 and a few others that do not work with HDMI 2.0 standards.
Since the interactive display does not allow changing that setting, the computer does not work with the display no matter the cable that the customer uses.
10 votes -
GX-Series "Static IP wifi connection"
I need to assign a static IP to the GX series Wi-Fi connection, and it's not an option
3 votes -
Hintergründe im Whiteboard dauerhaft individuell zufügen können
Es wäre wünschenswert, wenn man eigene Hintergründe zu den vorhandenen hinzufügen könnte und diese nicht immer zb vom USB-Stick auswählen müsste, beispielsweise verschiedene Liniaturen...
1 vote -
Adjust time required to freeze board
Could you add the ability to adjust the time it takes to freeze the board by holding down the menu button on the GX series? Currently you have to hold it for 5 seconds and there no way to change this, it's a surprisingly long time when stood in front of a class and just generally quite annoying.
4 votes -
Dice rolling in whiteboard app
I know this is minor, but please speed up the time it takes to roll the dice in the Whiteboard app. It is so long right now it kind of makes it unusable. (Or even better, make it a setting.)
8 votes -
Importing PPt files into the whiteboard application
we need to have the ability to import ppt files into the whiteboard application to use all its unique features and delivery mode
5 votes -
Active Shooter Alert
It would be nice to be able to utilize a PA system through the smartboard speakers or a silent alert for active shooter/intruder in the building. Maybe a button that administration or any teacher can press that would turn the boards a specific color and say intruder. I think with what we are seeing around the US, this is an important safety feature that all schools can use. A double measure if you will.
1 vote -
Please support 802.1x EAP TLS support (certificates)
While SmartBoard do support the installation of TLS certificates for use with cloud-based filtering and 802.1X EAP protocols for wireless authentication, They do not support 802.1X EAP-TLS for certificate-based authentication and it is not possible generating a CSR from the SMART Display required for 802.1X EAP-TLS certificate-based authentication.
This is highly desirable from a security point of view
2 votes -
Change default pen thickness and colour for Notebook software
Change default pen thickness and colour for Notebook software. Apparently this is no longer a feature. It would be so cool not to have to change the pen's thickness in particular every time I write on the board.
8 votes -
whiteboard GX series
ood morning
in the backgrounds you would need a checkered image (GX series)2 votes -
PIN that stays locked until you re-enter it again
We love the new PIN option but there is a problem with it staying locked. We are a Catholic School who shares our classrooms with many other functions after school hours and would love to lock our boards so they can not be used by anyone but our teachers, we do sign out of our accounts so they are not available. If we put the PIN in and shut the board down, when it gets started back up it has unlocked. This would be a great feature for many schools I presume, is there a way to make this happen?…
3 votes
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