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SMART iQ Embedded Experience

SMART iQ Embedded Experience

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SMART iQ Embedded Experience

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246 results found

  1. The whiteboard menu is large and gets in the way of using the whole screen. It would be very helpful if you could collapse or be partially dragged off the side of the visible screen.

    Additionally, having the option to nest the toolbar to the side of the screen would be an improvement to the current floating whiteboard toolbar.

    11 votes

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    0 comments  ·  Whiteboard  ·  Admin →
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  2. The whiteboard toolset for 7075 v.2 and above needs a significant update, a line drawing tool is absolutely necessary, our University Accounting and Economics courses need a feature like this when using your product.

    7 votes

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    4 comments  ·  Whiteboard  ·  Admin →
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  3. On the new AM60s, I would like to be able to save Timer settings. For example, setting a default time as well as a default sound. I find that it resets every time I close it.

    7 votes

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    1 comment  ·  Apps  ·  Admin →
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  4. The following within the settings app need to occur.

    1. Ensure up-to-date firmware as SMART Board's firmware current for optimal performance. Currently too many glitches until a firmware has
    2. Set brightness to 100% out of the box (or at least have adaptive ticked out of the box) as this will maximize visibility in classroom environment.
    3. Disable all power-saving settings (or at least make 5hours minimum to prevent interruptions during lessons.
    4. Place the settings menu behind a password Limit access to key settings, ensuring only authorized users can make changes.
    5. No PIN required on the SMART Board out of the box Simplify…
    5 votes

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    1 comment  ·  Apps  ·  Admin →
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  5. Our customer, who is using a Chromebook, is attempting to cast their screen to a SMART Board via Screen Share using Miracast. They need to modify the display name on the Miracast list. Currently, the display name appears as 'SMART Mirror- (code)'. This is causing confusion in classrooms with multiple SMART Boards on the same network, as there are too many similar display names that don't correspond to the classroom numbers.

    Case#00766005

    6 votes

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    1 comment  ·  Screen Share  ·  Admin →
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  6. I really need some basic drawing tools in the native IQ Whiteboard without having to connect to a PC to use Smart Notebook. The simplest of drawing tools like arrows, lines and basic shapes would be ideal. Today I wanted to split my MX screen to show 2 ways to complete a maths problem. I’d love to be able to choose draw - line - and using the pen, draw a simple straight line. I don’t want to have to keep a PC beside the board to mirror to it as I use my PC less and less these days.…

    1 vote

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    2 comments  ·  Whiteboard  ·  Admin →
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    The iQ4 update released today (December 11, 2024) includes a shape tool and text creator tool. We will be adding lines/arrows in the new year. We will also be updating shapes and text to include more formatting options.


    If your school is not yet using iQ4, talk to your IT Admin on what possibilities are available to upgrade.

  7. The new UI feels like a giant Android tablet. Classroom users have commented that they get lost trying to use it. I also have 90% of my fleet on the older model with the original UI so now when someone goes to a new one, they need to be trained on how to use it again. Could you add option to "SMART-ify" the new iQ 4 system so it looks the same as the older models?

    3 votes

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    1 comment  ·  Admin →
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  8. Our AM60 has been updated to version 4.2. We couldn’t set the MAC Address and this is necessary for us. I hope it’ll be available soon. Thanks

    2 votes

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    1 comment  ·  Admin →
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  9. I remember there used to be a feature called palm rejection. Where someone with a disability could rest their hand on the screen and still be able to write with the pen. And the palm rejection would detect that and reject touch for that.

    2 votes

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    0 comments  ·  Whiteboard  ·  Admin →
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  10. I would like to able to move the bottom menu to the side on the IQ4. I would prefer it to stay there rather than having to swipe up.

    2 votes

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    planned  ·  2 comments  ·  Admin →
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  11. The IQ4.x is too complex for school support/administrative personnel, so please request the Simple Setup Guide for configuring it for educational/business customers, along with a detailed description of the IQ4.x system settings for customizing them for schools/companies.

    2 votes

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    under review  ·  1 comment  ·  Admin →
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  12. Teacher would like ability to play audio via apps (spotify, youtube...) and black out display.

    2 votes

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    2 comments  ·  Browser  ·  Admin →
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  13. Please add a shortcut to your screenshot tool to the ink toolbar in iQ 4 (like many competitors have). My teachers can never find it in the toolbox and half the time they accidentally close the ink tool.
    Having highlighter options would also be very useful like my old iQ 3 smart board has...

    1 vote

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    planned  ·  1 comment  ·  Annotation Layer  ·  Admin →
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  14. Request from a School District Technology Director:

    For customizing the Google Chrome homepage, we'd want to hide the news and other content that is on by default. Along the same lines, the ability to set default homepages in Chrome on the boards would be a fantastic feature. It would allow us to set it to something like a resource page we'd create so they are immediately accessible to staff using the boards. This might be more a Google question than SMART, however do you know if the Chrome browser on the boards can be managed in our Google Admin panel? We…

    1 vote

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    0 comments  ·  Browser  ·  Admin →
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  15. On iQ3, the whiteboard supported instant sharing using hellosmart.com, but on iQ4, you have to create a Lumio lesson to access the feature. Please consider adding an option to have instantaneous sharing upon opening the whiteboard.

    2 votes

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    Thank you for your patience, Takeshi. Our next iQ4 release includes Whiteboard/Lumio integration so that you have an experience more consistent with what you had on iQ3. The release after that will also include quick-launch widgets for the home screen, so you can launch a shout-it-out or whole-class whiteboard without first having to open the Whiteboard.

  16. Having been told by Smart support that IQ4 cannot be run on my MX v2 screen, my request is that basic functionality like add arrows, shapes and lines be added to the IQ3 that is running on the MXv2.

    For a school with 10 whiteboards, spending thousands on a hardware upgrade kit just to be able to draw lines and arrows is not reasonable.

    This really needs to be included on a basic IQ3 update.

    1 vote

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    0 comments  ·  Whiteboard  ·  Admin →
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  17. When sharing a screen in Smart mirror the toolbar on the top middle of the screen is not adjustable to move. Would like to be able to drag and adjust when needed like the toolbar in whiteboard. I might need it at the bottom of the screen or in the corner so I can show the students the content at the top without having the toolbar block it.

    3 votes

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  18. 1 vote

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    0 comments  ·  Annotation Layer  ·  Admin →
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  19. Implement logic in SMART Remote Management to exclude browser data-clearing actions if the device is logged into the IQ system. This ensures user sessions are preserved during active use.

    1 vote

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  20. Introduce a feature in SMART Remote Management to remotely clear cookies, cache, and login data from the Chromium browser. Include options for manual execution, scheduling, or automation to streamline shared device management.

    1 vote

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