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127 results found

  1. Make the values of the humidity and temperature sensors available via RS232. With this you would be able to create perfect learning conditions if you use these values in combination with a room control system which now can control the air quality or the temperature conditions in the classroom.

    3 votes

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  2. Why is there no option to change the SMART Board pen default settings with SMART product drivers (like in the previous SPNL-6000 series)? So you can't set a default ink thickness for the pens which is highly missed. Every time people are using the pens on a SBID-6000S they have to adjust the ink thickness again and again. This is very confusing and inconvenient for the customers who are preferring a thinner ink as a default. Also it would be a good idea to be able to set the calligraphic ink as a default, too. Is this coming to the…

    3 votes

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  3. I'm having an issue where external keyboards used with SMART boards don't support the Nordic layout. They always default to the English layout, which is problematic since our teachers have keyboards with the Nordic layout.

    The reason our teachers need to be able to use the Nordic layout is because they must input their credentials into Lumio and other education apps without using the on-screen keyboard. If they were to use the on-screen keyboard, students would able to see their credentials pretty easily.

    We have set the language of the system to be Finnish, tried different software, tried multiple keyboards…

    2 votes

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  4. It would be ideal if the nibs for the 6000S model pens could be available for purchase on their own. We have several pens with broken nibs or nibs that sometimes fall out.

    3 votes

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  5. An ICT department who have many smartboard in many class will be easier to manage if we could have an external docking station or power supply to connect the OPS for test or pré installation in a domain to prepare massive deployment for example.

    1 vote

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    0 comments  ·  Admin →
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  6. It should be possible to store certain individual workflows on the new SMART ID cards. Imagine a teacher or a meeting room user walking up to a 6000s, taping on the 6000s screen with his/her SMART ID card and then the predefined workflow starts automatically:

    • the user will be logged on to SMART iQ™ with the SMART account
    • the predefined app is going to launch (i. e. SMART whiteboard or SMART TeamWorks™/PowerPoint)
    • the predefined file opens
    • the app browses to the predefined page/slide

    This would be a real USP and it would meet the needs of teachers or meeting room…

    1 vote

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  7. Picture in picture to allow teacher to show their presentation/software on one half of the screen from HDMI source and the other half to be able to use as a independent whiteboard if they need to quickly write a note/equation

    4 votes

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  8. It would be great if IT admins can specify which settings are locked with the USB key. For example, students in our school have found the brightness and contrast sliders in settings, and when both are turned all the way down it's pretty much a black screen. It's a lot of trial-and-error prodding to hit the right spot and get the sliders back up. It's such a massive waste of time when this is happening several times a day in multiple rooms across multiple sites.

    An alternative to a tailored settings key would be to have one that locks out…

    3 votes

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  9. There is no ability to set proxy setting in the Wi-Fi connection on the GX Series Boards. Needs to be similar to how this works on the MX Series. (Using latest Firmware as on Aug 2021)

    1 vote

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  10. I used to have a Smart Board 6000 series and the nicest feature was the mini eraser on the end of the pens. I recently got a new MX series board and I'm very disappointed by the lack of small eraser. I'm a teacher and being able to erase a small section instead of using my palm to erase it all is a lot easier when it comes to teaching.

    3 votes

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  11. Please, change the default Colour Temperature on Smart Boards 7000R Series from Cool to Neutral.

    Problem is that with selected Cool colour temperature Smart Boards are not able to display LIGHT GREY colours.

    For example, go to https://www.google.com/drive/ in the iQ browser with the default colour temperature called Cool. Then go to the same www page with the Neutral colour temperature selected. The difference is clearly visible on our 7000R display - see attached photos.

    2 votes

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  12. Tenemos una pantalla SMART modelo MX100 comprada recientemente y no podemos conectarle una webcam. Nos parece increible que una pantalla tan reciente y no muy barata para un centro escolar no soporte la conexión de una webcam para videoconferencias.

    ¿Se podría hacer algún tipo de actualización del software para solucionar este inconveniente?

    2 votes

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  13. To be able to disable front panel control buttons on a SMART MX series panels. This is a customer request

    9 votes

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  14. Ability to increase quality of screenshots or saving of whiteboards to file - currently low quality - an option to save as a PNG or higher resolution as the PDFs currently saved are highly compressed and low resolution.

    2 votes

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  15. It would be nice to be able to send many commands via RS232 at once and that the product can support that. Example: sending a volume up command consistently by +1 though a room controller.

    Alternatively, it would be nice to have a way to control your SMART products with room control hardware using IP based controls.

    Ref: 417637

    10 votes

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  16. I would like to see the SMART displays have the ability to choose the icons from the OPS side (such as the widgets) to be accessible from the bottom of the screen to allow access to individuals who may be shorter or having to access these icons from a wheelchair.

    2 votes

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  17. another customer request to be able to select iQ applications via RS232 or IP control. Currently we are only able to switch input. Customers would like to trigger whiteboard, screen sharing etc.. via room control command

    4 votes

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  18. We would like to see a webcam and microphones integrated in to the SMART TV's. With the explosion of hybrid classrooms, we are seeing our teachers consistently request webcams be mounted above the TV's and 50-60' USB cables run to the PC's so the students at home can see the teacher/classmates/classroom during a meet. It seems like a no-brainer to integrate a webcam and multi-field microphones in to the interactive displays.

    2 votes

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  19. I loved the spinning anagrams and balloon pop interactive and multimedia you all use to have. Please bring adobe flash player back. I would love to use all the lessons I created using it back in 2010 especially since I am teaching virtually now. PLEASE, PLEASE, PLEASE.

    3 votes

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  20. I'm IT admin and our school is go towards all chrome os. We need an extension to calibrate our boards using chrome OS. Promethian has this, here's the link..

    https://chrome.google.com/webstore/detail/activmanager/ggajnnbigjdakmmhpoijhbimhjmaghfp?hl=en-GB

    I talk to many other IT admins in schools ad this is a big resistance to your product.

    5 votes

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    1 comment  ·  Admin →
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