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  1. "I could not find the Split screen option for 30 MX-V2s in my school. The iQ support page does explain you can tap the 'Recents', but I don't have that option. Please push an update to get that. " Submitted on behalf of the customer, case 766602.

    1 vote

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  2. We really need replacement pens and it is VERY disappointing that Smart has none and is not helping their customers.

    1 vote

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  3. On Smartboard 6000S and MX, in the settings of the SMART Mirror app, integrate the menu item and function as with the 6000S v3 Miracast so that all teachers can use the same APP.

    1 vote

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  4. At the moment, I have several instructors using my boards. They all have the work account on the AM60 (for security issues) but in order for them to log in to the board, I need to login first with my ID, apparently because I am the Admin account holder. This is a serious issue with usage especially when I am not in the office and I need to give instructors my PIN number.

    1 vote

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  5. It should be possible to turn off the two RJ45 ports of the SMART displays. Some customers have a specific device "logic" in their network, based on the MAC address of the network card. Every device with a specific MAC address will get specific policies. When you have a scenario with a SMART display including an OPS PC PCM11 we have a total of 3 MAC addresses, depending on where you plug-in the ethernet cable. According to customers you will get randomly one of the two MAC addresses when using the RJ45 hub of the display and you can't know…

    2 votes

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    1 comment  ·  Admin →
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  6. It would be great for Smart Podium 624 to include a setting that makes the touch-screen respond ONLY to the stylus, not the user's hand. Currently, if your hand accidentally touches the screen as you annotate a slide, it causes the objects (text boxes, images, etc) on the Smart Notebook slide to jump around. Even palm-rejection gloves don't prevent this from happening.

    1 vote

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  7. Have a Freeze button on the remote control to freeze and unfreeze the screen easily with one click.

    Rather than a button that does multiple things and having to hold the button for ten seconds.

    The Freeze button is the most important button on the remote control.

    1 vote

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  8. While SmartBoard do support the installation of TLS certificates for use with cloud-based filtering and 802.1X EAP protocols for wireless authentication, They do not support 802.1X EAP-TLS for certificate-based authentication and it is not possible generating a CSR from the SMART Display required for 802.1X EAP-TLS certificate-based authentication.

    This is highly desirable from a security point of view

    2 votes

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  9. Either have a software update that better detects the thick end of the pen, or design and replace the physical pens with a thicker thick end, so they mis-detect less frequently as the thin end. Video below:

    https://www.youtube.com/watch?v=Z3xcVsPWRz8

    1 vote

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  10. A red button that sits on top of your window - when the teacher or student desires, they push the button and it starts a timed "dance break" with a preselected song. The background could shift to something that matches the beat or music. This could be utilized for a brain break or as a reward for a student's performance (or just a fun way to occasionally connect to your students)

    1 vote

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  11. Is it possible to re-image an AM-60? Similar to PC images that school districts use. The idea is that all the apps that teachers would use or are allowed to use would be already on the image and then the play store could be blocked or disabled. this could also help if the teachers don't want to sign in on a device and worry about a student coming in and deleting data.

    1 vote

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  12. Would love a larger cursor when connecting my computer to the board.

    2 votes

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  13. I would love to share this with other colleagues.
    So it would be great if we can log in separately - multiple user login... just like a regular computer.

    1 vote

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  14. I would like the option to disable the popup for switching inputs when you plug something in. Our staff uses multiple inputs and that popup just gets in the way. One froze on the screen for a whole day and the teacher had to work around it. If it is going to be useful, we should have the option to keep it up long enough to be able to get to it before it goes away. So length of time options as well as disabling would be nice.

    1 vote

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  15. I've had several customers comment on how they would like to be able to adjust the touch screen sensitivity. The main reason would be to decrease the sensitivity to avoid false triggers.

    4 votes

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  16. Hello, I may have a unique request. My school district recently acquired the SMART Board MX series for our classrooms in order to replace our aging projectors. I frequently use to the pause function to flip through slides on my computer, which is tethered to the board. (It works better for me than using it as an extended display). While paused, the old projector would display a small, unobtrusive "freeze" message in the top right corner. I could flip back and forth subtly, with minimal visual disturbance for my students. On the SMART Board however, it displays a huge pause…

    1 vote

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  17. Please give us a way to remove lock pins. It's easy enough to create and change the lock pin, but there's no way to remove it. Now that I've been able to set up my Smart card, I don't need a lock pin. I'd like to remove the pin from my board and there's currently no way to do so.

    3 votes

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  18. We have an Smart Board MX086-V2 and at some time the on-screen keyboard started to not pop-up when the signal from our PC with Windows 10 is shown in the board. The on-screen keyboard works well with the board menus (settings and so on) and even when Windows is configured in tablet mode. But with normal mode of Windows we are forced to use the Windows virtual keyboard. SmartTech support says it is a bug in the latest V2 drivers (we have an MX086-V4 working well). Please consider an update in the Windows drivers or the board embedded system to…

    3 votes

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  19. Allow SMART GX model TVs to receiving common alerting protocols for campus/school wide emergency alerting. Similar to the Advanced Messaging system, allow for a system that would connect to a building's fire alarm or lock down system using common protocols to display emergency messaging on specific tvs or all tvs.

    1 vote

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  20. Instead of coming out with the latest and greatest versions to mimic Apple’s unrealistic release schedule, please make your boards more module and spend the time to upgrade and update existing technology. Nothing says “Don’t buy more Smartboards” like knowing your current tech you just spent hundreds of thousands on is now headed for the discontinued section. Make the side input ports more modular and replaceable (HDMI 2.1 for instance), and include cameras, RFID readers and other future enhancements all as modules on current boards. I don’t know who thought it would be a good idea to have your current…

    1 vote

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