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SMART Board Hardware

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137 results found

  1. Allowing audio to be Mirrored to the smartboard via the SMARTMirror app for one window only, not just for the entire screen.

    2 votes

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  2. Max volume limit for the Smart board please. Perhaps an accessibility setting on the board. We have certain students that get music as reward/leisure and they try to turn the volume all the way up. When the sound then gets turned down to an acceptable level it can result in disruptive negative behaviors. Having these boards in a special needs environment makes this an essential feature. Thank you!

    2 votes

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  3. Smart Boards do not Auto lock after inactivity. This means that anybody can walk up to the Smartboard and access a users data at any time a user does not remember to lock their board manually. Files can be uploaded to the user's cloud storage, etc.
    Fix: Provide an option to auto lock the smartboard with pin code after a period of inactivity.

    4 votes

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  4. The AM60 IQ Compliance Module is considered an enhancement by SMART, but I find it very annoying that our MX-board need to boot in to the on-board PC, instead of just booting into the AM60 Module.

    WHen I insert an AM60 Module, the onboard PC should be downgraded to a bridge and just allow the module to function as the primary system device.

    At the same time, it is not possible to use the Smart Board's physical buttons with the module. They should be bound to the module when activated.

    That would enhance the experience and make the AM60 module…

    6 votes

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    Thanks for the idea. Our engineering teams have started on implemented this to make the AM60 an integrated module when connected to the display. We're expecting to deliver this in an upcoming iQ firmware update.

  5. "I could not find the Split screen option for 30 MX-V2s in my school. The iQ support page does explain you can tap the 'Recents', but I don't have that option. Please push an update to get that. " Submitted on behalf of the customer, case 766602.

    2 votes

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  6. Splitscreen, sodass man zwei Dinge gleichzeitig an der Tafel anschauen kann z.B. Kamera und Whiteboard.

    1 vote

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  7. We have discovered that students have found out how to turn off the Pin needed and authorization needed to cast to the boards in the settings on the board. Since they can turn this off they can randomly cast to the boards with their phones and display whatever they like. There is also no way to lock the settings that we have found to keep them from doing this.

    I have also learned that the Smart Remote Management can't control the screen share access. This has turned into a huge liability that we can't control.

    1 vote

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  8. Lumio should have option to insert spinner, dice, and other interactive tools. You can use it in Smart Notebook, but not in Lumio.

    1 vote

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  9. Sticky notes appear in the top right hand corner of the screen when using the GX series board. It would be more pedagogically correct to appear at the top left hand of the screen. In English we work from left to right. (I know we can move them but to reinforce this left to right working for our young users, it just seems wrong!

    2 votes

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  10. Please contact Google to enable the flag "Enable/disable touchscreen calibration option in material design settings" in the stable version of Chrome OS. This allows Smart Boards to work with Chrome OS by allowing touch input to apply to the correct display without having screen mirroring be on at all times, which is very impractical. Many schools and businesses would benefit from this as they cannot use flags due to security and privacy concerns. Because of not having this flag, Smart Boards become used primarily as non-interactive displays. This leads to schools abandoning them altogether. This feature has been a flag…

    1 vote

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  11. The school has 50 to 70 teachers, ranging from pre-school to high school. It is challenging for them to set up the Smart ID cards individually in front of the panel. This is not efficiency & security for the school.

    Is there a possibility for Smart ID card setup via cloud-based platforms, web pages, Smart Remote management, or other means?
    And can the ID/Password be configured in bulk using a CSV file to synchronize with the Smart ID cards, under the administration of the school's IT staff.

    7 votes

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  12. At the moment, I have several instructors using my boards. They all have the work account on the AM60 (for security issues) but in order for them to log in to the board, I need to login first with my ID, apparently because I am the Admin account holder. This is a serious issue with usage especially when I am not in the office and I need to give instructors my PIN number.

    2 votes

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  13. While SmartBoard do support the installation of TLS certificates for use with cloud-based filtering and 802.1X EAP protocols for wireless authentication, They do not support 802.1X EAP-TLS for certificate-based authentication and it is not possible generating a CSR from the SMART Display required for 802.1X EAP-TLS certificate-based authentication.

    This is highly desirable from a security point of view

    3 votes

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  14. A red button that sits on top of your window - when the teacher or student desires, they push the button and it starts a timed "dance break" with a preselected song. The background could shift to something that matches the beat or music. This could be utilized for a brain break or as a reward for a student's performance (or just a fun way to occasionally connect to your students)

    2 votes

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  15. We really need replacement pens and it is VERY disappointing that Smart has none and is not helping their customers.

    1 vote

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  16. On Smartboard 6000S and MX, in the settings of the SMART Mirror app, integrate the menu item and function as with the 6000S v3 Miracast so that all teachers can use the same APP.

    1 vote

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  17. It should be possible to turn off the two RJ45 ports of the SMART displays. Some customers have a specific device "logic" in their network, based on the MAC address of the network card. Every device with a specific MAC address will get specific policies. When you have a scenario with a SMART display including an OPS PC PCM11 we have a total of 3 MAC addresses, depending on where you plug-in the ethernet cable. According to customers you will get randomly one of the two MAC addresses when using the RJ45 hub of the display and you can't know…

    2 votes

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    1 comment  ·  Admin →
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  18. It would be great for Smart Podium 624 to include a setting that makes the touch-screen respond ONLY to the stylus, not the user's hand. Currently, if your hand accidentally touches the screen as you annotate a slide, it causes the objects (text boxes, images, etc) on the Smart Notebook slide to jump around. Even palm-rejection gloves don't prevent this from happening.

    1 vote

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  19. Have a Freeze button on the remote control to freeze and unfreeze the screen easily with one click.

    Rather than a button that does multiple things and having to hold the button for ten seconds.

    The Freeze button is the most important button on the remote control.

    1 vote

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  20. I would like the option to disable the popup for switching inputs when you plug something in. Our staff uses multiple inputs and that popup just gets in the way. One froze on the screen for a whole day and the teacher had to work around it. If it is going to be useful, we should have the option to keep it up long enough to be able to get to it before it goes away. So length of time options as well as disabling would be nice.

    2 votes

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