34 results found
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Allow audio to be heard when screen is frozen or shaded
It is essential that I can play audio while the screen is paused or shaded. This was possible on earlier versions but no longer works on MX (v2). This is a MAJOR FLAW! I used this frequently to do listening activities in Spanish classes which is a big part of the course. I also enjoyed being able to play soft music in the background while students had work time. Please fix this!
45 votes -
Save User Icon and Username
While security is key, in classrooms where teachers move between classrooms, the full username/email and password sign in every time a user switches to a new hour detracts from time spent preparing for class.
An easy solution is to hold the persons username/email in a queue on the left side of the board (similar to what Chrome does with multiple users) and then have teachers JUST type the password. This provides a nice balance of security and ease-of-use.
Watching teachers log in several times a day in front of high school students is painful. This might be a quick solution…
13 votes -
IP based control or upgrade on RS232
It would be nice to be able to send many commands via RS232 at once and that the product can support that. Example: sending a volume up command consistently by +1 though a room controller.
Alternatively, it would be nice to have a way to control your SMART products with room control hardware using IP based controls.
Ref: 417637
10 votes -
MX HDMI 1.4b and HDMI 2.0
Problem with MX V3 and V3N HDMI controller settings.
V2 and V2-C had an option for advanced HDMI settings where a customer could set HDMI standard (1.4b or 2.0), HPD impulse, MHL settings and quick USB switching.We noticed that in some regions a lot of schools had received computers from tenders such as HP ProBook 450 G8 and a few others that do not work with HDMI 2.0 standards.
Since the interactive display does not allow changing that setting, the computer does not work with the display no matter the cable that the customer uses.
9 votes -
front panel buttons
To be able to disable front panel control buttons on a SMART MX series panels. This is a customer request
9 votes -
Board login
Need to have a way to login to the board with Google account that does not require entering username and password on the screen. Also need a way to enter the screen lock PIN without having to do it on the board.
Not practical or secure to do this in front of a class full of students!
Best solution would be through app that connects to board that teacher can login with so it is not seen on board.7 votesunder review · AdminSMART Technologies Product Management (Product Manager, SMART Technologies) respondedAlternative login solutions are being considered for future iterations of iQ. Our latest panels also come with NFC for login, however, this likely will not help if your board currently is not equipped with an NFC reader.
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Dice rolling in whiteboard app
I know this is minor, but please speed up the time it takes to roll the dice in the Whiteboard app. It is so long right now it kind of makes it unusable. (Or even better, make it a setting.)
7 votes -
Disable Buttons MX V2
Would like a way to disable the front buttons on the MX V2. Similiar to how it works somewhat with the older 6000 series displays. Where the touch buttons can be deactivated.
6 votes -
Smart ID Card Setup
The school has 50 to 70 teachers, ranging from pre-school to high school. It is challenging for them to set up the Smart ID cards individually in front of the panel. This is not efficiency & security for the school.
Is there a possibility for Smart ID card setup via cloud-based platforms, web pages, Smart Remote management, or other means?
And can the ID/Password be configured in bulk using a CSV file to synchronize with the Smart ID cards, under the administration of the school's IT staff.4 votes -
Let the MX275-V2 run the SmartMirror app for screen projectio
We are a campus of 24 plus SMARTTechnologies SBID-MX275-V2. The last order arrive and were the SMARTTechnologies SBID-MX275-V3.
PROBLEM: the V3 runs Smartmirror NOT SmartScreen.
PLEASE PLEASE get SmartMirror to run on the V2This is a massive training issue if the V2 and V3 run two different Window screen sharing software...
I'm really questioning if we should have stuck with SmartTech - I know that the next time we are doing a campus upgrade.. other devices will be considered
sorry4 votes -
Make Smart Board boot directly into AM60-module and make it possible to use the SmartBoard buttons with the module
The AM60 IQ Compliance Module is considered an enhancement by SMART, but I find it very annoying that our MX-board need to boot in to the on-board PC, instead of just booting into the AM60 Module.
WHen I insert an AM60 Module, the onboard PC should be downgraded to a bridge and just allow the module to function as the primary system device.
At the same time, it is not possible to use the Smart Board's physical buttons with the module. They should be bound to the module when activated.
That would enhance the experience and make the AM60 module…
3 votesThanks for the idea. Our engineering teams have started on implemented this to make the AM60 an integrated module when connected to the display. We're expecting to deliver this in an upcoming iQ firmware update.
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Please update MX086-V2 drivers to fix issue with On-Screen keyboard and Windows
We have an Smart Board MX086-V2 and at some time the on-screen keyboard started to not pop-up when the signal from our PC with Windows 10 is shown in the board. The on-screen keyboard works well with the board menus (settings and so on) and even when Windows is configured in tablet mode. But with normal mode of Windows we are forced to use the Windows virtual keyboard. SmartTech support says it is a bug in the latest V2 drivers (we have an MX086-V4 working well). Please consider an update in the Windows drivers or the board embedded system to…
3 votes -
Gestures for Smart Mirror
It would be nice to have gestures for SMART Mirror, like being able to scroll a webpage.
3 votes -
Importing PPt files into the whiteboard application
we need to have the ability to import ppt files into the whiteboard application to use all its unique features and delivery mode
3 votes -
PIN that stays locked until you re-enter it again
We love the new PIN option but there is a problem with it staying locked. We are a Catholic School who shares our classrooms with many other functions after school hours and would love to lock our boards so they can not be used by anyone but our teachers, we do sign out of our accounts so they are not available. If we put the PIN in and shut the board down, when it gets started back up it has unlocked. This would be a great feature for many schools I presume, is there a way to make this happen?…
3 votes -
Lock gestures button on whiteboard
The kids and also the teachers are having severe problems on writing on the whiteboards without the annotation layer resizing or shifting unwantedly, resulting in destroyed proportions regarding the whiteboard backgrounds. I'd like a way to lock the gestures or to turn them off completely for the system, since they destroy a lot of usability for us sadly. (GX series)
3 votes -
EAP-TLS
While SmartBoard do support the installation of TLS certificates for use with cloud-based filtering and 802.1X EAP protocols for wireless authentication, They do not support 802.1X EAP-TLS for certificate-based authentication and it is not possible generating a CSR from the SMART Display required for 802.1X EAP-TLS certificate-based authentication.
This is highly desirable from a security point of view
2 votes -
Larger Cursor
Would love a larger cursor when connecting my computer to the board.
2 votes -
Downloaded PowerPoint
Would LOVE if when we download a PowerPoint to the Smart Panel if it would automatically open in Lumio
2 votes -
Change EDID version on v3 boards
The option to change EDID version on older boards was very useful as some classrooms have long cable runs which high spec laptops do not work with without changing refresh rate and colour space. By changing the EDID version on the board this made the rooms much more user friendly for a variety of devices.
2 votes
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