46 results found
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Allow audio to be heard when screen is frozen or shaded
It is essential that I can play audio while the screen is paused or shaded. This was possible on earlier versions but no longer works on MX (v2). This is a MAJOR FLAW! I used this frequently to do listening activities in Spanish classes which is a big part of the course. I also enjoyed being able to play soft music in the background while students had work time. Please fix this!
59 votes -
Save User Icon and Username
While security is key, in classrooms where teachers move between classrooms, the full username/email and password sign in every time a user switches to a new hour detracts from time spent preparing for class.
An easy solution is to hold the persons username/email in a queue on the left side of the board (similar to what Chrome does with multiple users) and then have teachers JUST type the password. This provides a nice balance of security and ease-of-use.
Watching teachers log in several times a day in front of high school students is painful. This might be a quick solution…
14 votes -
MX HDMI 1.4b and HDMI 2.0
Problem with MX V3 and V3N HDMI controller settings.
V2 and V2-C had an option for advanced HDMI settings where a customer could set HDMI standard (1.4b or 2.0), HPD impulse, MHL settings and quick USB switching.We noticed that in some regions a lot of schools had received computers from tenders such as HP ProBook 450 G8 and a few others that do not work with HDMI 2.0 standards.
Since the interactive display does not allow changing that setting, the computer does not work with the display no matter the cable that the customer uses.
10 votes -
IP based control or upgrade on RS232
It would be nice to be able to send many commands via RS232 at once and that the product can support that. Example: sending a volume up command consistently by +1 though a room controller.
Alternatively, it would be nice to have a way to control your SMART products with room control hardware using IP based controls.
Ref: 417637
10 votes -
Make Smart Board boot directly into AM60-module and make it possible to use the SmartBoard buttons with the module
The AM60 IQ Compliance Module is considered an enhancement by SMART, but I find it very annoying that our MX-board need to boot in to the on-board PC, instead of just booting into the AM60 Module.
WHen I insert an AM60 Module, the onboard PC should be downgraded to a bridge and just allow the module to function as the primary system device.
At the same time, it is not possible to use the Smart Board's physical buttons with the module. They should be bound to the module when activated.
That would enhance the experience and make the AM60 module…
8 votesThanks for the idea. Our engineering teams have started on implemented this to make the AM60 an integrated module when connected to the display. We're expecting to deliver this in an upcoming iQ firmware update.
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Smart ID Card Setup
The school has 50 to 70 teachers, ranging from pre-school to high school. It is challenging for them to set up the Smart ID cards individually in front of the panel. This is not efficiency & security for the school.
Is there a possibility for Smart ID card setup via cloud-based platforms, web pages, Smart Remote management, or other means?
And can the ID/Password be configured in bulk using a CSV file to synchronize with the Smart ID cards, under the administration of the school's IT staff.8 votes -
Dice rolling in whiteboard app
I know this is minor, but please speed up the time it takes to roll the dice in the Whiteboard app. It is so long right now it kind of makes it unusable. (Or even better, make it a setting.)
8 votes -
MX-V5 - Add RS-232 command to turn off screen
On the MX-V5, there is no documented method to command the display to turn off the screen using RS-232/Room Control (as occurs when pressing the power button briefly). This would be a useful addition as it would allow the controller to turn the screen off whilst still allowing iQ 4 to run in the background and leave the OPS slot powered. The only current options are to use the power state commands to put the display into the standby or off power state, both of which stop iQ entirely and cut power to the OPS slot
6 votesWe're unlikely to be adding additional commands to the RS-232 command protocol. However, stay tuned for a network-based room control mechanism that will have this capability.
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Importing PPt files into the whiteboard application
we need to have the ability to import ppt files into the whiteboard application to use all its unique features and delivery mode
5 votes -
PIN that stays locked until you re-enter it again
We love the new PIN option but there is a problem with it staying locked. We are a Catholic School who shares our classrooms with many other functions after school hours and would love to lock our boards so they can not be used by anyone but our teachers, we do sign out of our accounts so they are not available. If we put the PIN in and shut the board down, when it gets started back up it has unlocked. This would be a great feature for many schools I presume, is there a way to make this happen?…
5 votes -
MX V5 - Enable support for HDMI-CEC, Default Input and Wake on source
MX V5 in use in meeting room scenarios often have peripherals attached that need to utilize HDMI-CEC, Default input or Wake on source.
One very relevant scenario is Microsoft Teams Rooms Devices. These control the display based on room occupancy using HDMI-CEC & wake on source. The default input option would be very useful, so make the MTR device the primary input. Users can then switch to iQ when needed..
4 votes -
Let the MX275-V2 run the SmartMirror app for screen projectio
We are a campus of 24 plus SMARTTechnologies SBID-MX275-V2. The last order arrive and were the SMARTTechnologies SBID-MX275-V3.
PROBLEM: the V3 runs Smartmirror NOT SmartScreen.
PLEASE PLEASE get SmartMirror to run on the V2This is a massive training issue if the V2 and V3 run two different Window screen sharing software...
I'm really questioning if we should have stuck with SmartTech - I know that the next time we are doing a campus upgrade.. other devices will be considered
sorry4 votes -
Default input source selection and Auto Switching on MX V5
Hi. I would suggest having default input source selection (Example HDMI 1) when display is powered on the MX series V5.
Also noticed that when no input source is available, the display goes to Android screen (Home screen).
It would be better to have a priority input feature, such in case there is an HDMI source connected the display switches to connected HDMI port from Android back.
We have more than 60 displays installed, and it becomes tedious for the users having to switch sources.3 votes -
Max volume limit
Max volume limit for the Smart board please. Perhaps an accessibility setting on the board. We have certain students that get music as reward/leisure and they try to turn the volume all the way up. When the sound then gets turned down to an acceptable level it can result in disruptive negative behaviors. Having these boards in a special needs environment makes this an essential feature. Thank you!
3 votes -
EAP-TLS
While SmartBoard do support the installation of TLS certificates for use with cloud-based filtering and 802.1X EAP protocols for wireless authentication, They do not support 802.1X EAP-TLS for certificate-based authentication and it is not possible generating a CSR from the SMART Display required for 802.1X EAP-TLS certificate-based authentication.
This is highly desirable from a security point of view
3 votes -
Please update MX086-V2 drivers to fix issue with On-Screen keyboard and Windows
We have an Smart Board MX086-V2 and at some time the on-screen keyboard started to not pop-up when the signal from our PC with Windows 10 is shown in the board. The on-screen keyboard works well with the board menus (settings and so on) and even when Windows is configured in tablet mode. But with normal mode of Windows we are forced to use the Windows virtual keyboard. SmartTech support says it is a bug in the latest V2 drivers (we have an MX086-V4 working well). Please consider an update in the Windows drivers or the board embedded system to…
3 votes -
Gestures for Smart Mirror
It would be nice to have gestures for SMART Mirror, like being able to scroll a webpage.
3 votes -
Lock gestures button on whiteboard
The kids and also the teachers are having severe problems on writing on the whiteboards without the annotation layer resizing or shifting unwantedly, resulting in destroyed proportions regarding the whiteboard backgrounds. I'd like a way to lock the gestures or to turn them off completely for the system, since they destroy a lot of usability for us sadly. (GX series)
3 votes -
bring back the small eraser
I used to have a Smart Board 6000 series and the nicest feature was the mini eraser on the end of the pens. I recently got a new MX series board and I'm very disappointed by the lack of small eraser. I'm a teacher and being able to erase a small section instead of using my palm to erase it all is a lot easier when it comes to teaching.
3 votes -
Smart MX (V5) no input setting
It would be good to be able to configure "no input" screen to make it black or customise it with a company logo or wallpaper.
2 votes
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