783 results found
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Improve the SMART Cleanup Utility and Installation Process to Handle Leftover Registry Entries
The current SMART Cleanup Utility does a decent job, but it doesn’t seem to catch all leftover files or registry entries from previous installations. This can create issues during uninstallation and reinstallation, causing registry conflicts that prevent new installs from working properly. Users sometimes have to resort to third-party tools with elevated privileges in Safe Mode to manually delete problematic registry entries, which is not an ideal solution.
It would be beneficial to improve the SMART Cleanup Utility or update the installation process to better handle these leftover files and registry entries to avoid similar issues in the future.
1 vote -
Exporting pdf Issues ONGOING
Exporting pdf's still has issues with highlighting covering up text and also no options as per the old version 22!
1 voteMy apologies, Timothy. On further investigation, we were able to replicate this error. It only happen when the highlighter is added in a 23.x version of Notebook and then opened in 24.0. We will fix this error as quickly as possible. In the interim, if you delete an then reapply the highlighter, your PDFs will print normally from 24.0.
Our sincere apologies for the inconvenience.
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1 vote
Sonya, I am able to reproduce your issue. Could you please reach out to https://www.smarttech.com/connect-with-smart/contact-support? A support agent will assist you with your issue.
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Can you please recreate Vortex Sort?
Please can you bring back Vortex sort in the tool kit. It was a great resource.
1 vote -
The new 2023 version does not allow multiple slides to be "clear ink from page" at one time
The new 2023 version does not allow multiple slides to be "clear ink from page" at one time. On version 2022 you could Ctrl + click on multiple slides followed by using the top page to clear ink from all the pages simultaneously.
8 votes -
Druck, PDF Export aus 4k Presenter
Aus 4k Presenter ist kein PDF Export möglich. Bitte ermöglichen.
Die Druckfunktion in 4k Presenter druckt nur ein weißes Blatt.1 vote -
Auf Smart-Display erstelltes Tafelbild wird in SMART Notebook nicht vollständig angezeigt. Ich solle die Datei in 4K Presenter öffnen?
Auf Smart-Display erstelltes Tafelbild wird in SMART Notebook nicht vollständig angezeigt. Ich solle die Datei in 4K Presenter öffnen?
Es kann doch kein Problem sein, die Datei entsprechend zu skalieren? Bitte diese Funktion in Notebook einbauen.
Alternativ: warum startet 4k Presenter nicht automatisch?1 voteThomas, können Sie bitte klarstellen, welche Version von SMART Notebook Sie verwenden? 4K Presenter ist eine Funktion von Notebook 22.1 und früher. Bei Notebook 23.0 ist 4K Presenter die Standardeinstellung. Das Seitenverhältnis entspricht dem des iQ Whiteboards. Bilder sollten keine Änderungen erfordern, um korrekt angezeigt zu werden. Wenn Sie eine Notebook-Version verwenden, die 22.1 oder älter ist, empfehlen wir Ihnen, auf unsere neueste Version, SMART Notebook 24.0, zu aktualisieren. Sie sollte Ihnen das gewünschte Erlebnis bieten.
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Recent Files missing from Windows Taskbar menu
When I right click Smartboard from the Windows task bar, it no longer shows recent files or allows me to pin frequently used files. It worked fine until the update so not sure if it's a SMART Notebook issue or a Windows needing to catch up issue. Other programs still allow this such as Word or Excel.
3 votes -
Lock top layer object, but move bottom layer objects
I would like to be able to layer objects, lock the top layer, but still be able to move the middle/bottom layer objects freely. I can do this in ActivInspire. I use it for "hiding" math problems under a picture, such as a bag. The bag itself is on the top layer and locked, but the math problems underneath are free moving and can be grabbed with the mouse because the top layer is locked and no longer acknowledged by the mouse. This allows me to pull random problems out of the "bag" without students seeing them prior to being…
1 vote -
Keyboard shortcut for changing pages e.g. right arrow for next page
Add keyboard shortcuts for navigating forwards / back, as per Keynote / PowerPoint (e.g. using arrow keys)
2 votes -
Graph feature; taskbar
Notebook 23 is missing the "Graph" feature under the Insert button in the ribbon. As a high school math teacher, this was an important feature for me. Also, when resting my cursor on the Notebook icon in the taskbar, I can no longer see the previous files that I had opened. This slows down my teaching in the classroom. The blue shade around objects that are selected or when text is being entered is annoying as well. I've had Notebook 23 for less than 24 hours and dislike it. I am switching back to Notebook 22.
1 vote -
Automatic Page sizing
In previous versions if you remove something from a page the page automatically resized to fit the writing on the page. Now because I extended a page to accommedate the work I was writing on the board it stays extended when I decided to save it as a pdf and the printing is very small, to the point of being unreadable. Bring the page resizing feature back along with the preview before you save to a pdf of what the page is going to look like.
4 votes -
Tab doesn't work when typing in text.
Tab doesn't work when typing in text.
7 votesThank you for this callout. We will begin our investigations.
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i think that you guys should remove create your own passwords but you can can just ask for their reasons
to be able to use it when the power goes off
1 vote -
Crop (aka "mask") an Image
YOU TOOK AWAY MASKING AN IMAGE?!?! You only just recently introduced this option after never having a way to crop images. Taking it away is a huge step back.
18 votes -
Fix equation editor + more nonsens
Can somebody please create a NORMAL equation editor. The current editor is terrible. Ever since the old (version 13) mathtype equation editor is out of notebook software, I am not a happy teacher.
And I did have a workaround *until version 22.
I could install version 13 first and then 20-21-22 .. and the equation editor from version 13 would still be available. Now in version 23 it is not working anymore. So now I am going back to 22.
Also 22 is better because:
- The new selection of objects is wobbly
- I cannot copy a line segment anymore by…
4 votes -
Go back to the 2022 version.
Better because you brought back the "Extend Page" feature. I do not like what has been done to the View Screens tab. 100% is way too big and when you reduce the size it just cuts the whole thing down to a tiny box....I keep trying to use the new version but I find things that I don't like as I use it. I will always go back to 22 version as long as it is available.
Please just stop trying to improve on the 22 version. It was already great.7 votes -
Error PDF Export on Notebook 23.0
The export as PDF fails when using Notebook 23.0. Instead, the Notebook must be opened to 22.0 then exported. It would be nice to not have this extra step.
30 votes -
protractor
"Reset page" messes up images
When trying to "reset page" between classes, images just appear as grey boxes.1 voteHi, JoAnn
I am unable to recreate your error. I recommend updating to Notebook 24.0. If the issue continues to persist, please reach out to https://www.smarttech.com/connect-with-smart/contact-support and we will work with you directly to fix the issue.
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transparency
Its not in 23.2 bring it back, without it Notebook is useless for school
5 votes
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