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SMART Notebook

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SMART Notebook

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  1. The zoom feature in SMART Notebook is currently quite unintuitive and difficult to use in the classroom.

    Default Zoom Level: The default zoom setting is at 230%, which is intended to fill a SMART Board screen. However, this level limits the zoom range, as the maximum zoom is only 300%, meaning you can only magnify content an additional 30%. This limited zoom range doesn’t offer the flexibility needed in a classroom setting, where a larger range would be more helpful. For comparison, a useful magnification tool would allow zooming in and out with larger, practical increments—similar to how a microscope…

    1 vote

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  2. being able to use a "magic inkt" to put a box above a text en being able to erase it with the eraser.
    So we would be able to put our answers but they wont be visible for the students and when we need them we just have to erase the magic inkt...

    1 vote

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  3. Cross hair has vanished from protactor! Can you reinstate please - or advise me how to do thos.

    1 vote

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  4. when doing online activity with kids, have option to touch correct spot. For example: with angle pair relationships, I want to be able to put up a graphic with a certain angle highlighted and tell them to find the angle the alternate interior angle. Then after they touch the correct spot, it would tell them. So on our end, we would be able to draw the areas they could touch that would be correct.

    1 vote

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    0 comments  ·  Notebook 23  ·  Admin →
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  5. 2 votes

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  6. Durch Ziehen am Anfasser kann man die Größe eines Objektes ändern. Für Formen ist das in Version 22 nur proportional möglich, in Version 24 nur frei. Jeweils unabhängig vom Drücken der Shift-Taste! Grafiken lassen sich nur proportional skalieren.
    Es wäre sinnvoll, das Verhalten zu vereinheitlichen:
    Konsequenterweise sollte in jeder Version und für alle relevanten Objekte (Form oder Grafik) das Verhalten gleich sein: ohne Shift freie Größenänderung, mit Shift proportional.

    1 vote

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  7. Es sollte einfacher sein, *.flipchart-Dateien zu importieren. Das hinterlegte *.flp-Format ist längst obsolet. Der Import über *.iwb erfolgt leider nicht verlustfrei.

    1 vote

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  8. Get a recent files list when right-clicking on the SMART Notebook icon in the taskbar while using SMART Notebook 24.
    Used to be there now disappeared. Really useful when planning the day ahead and then closing the files before going home.

    1 vote

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  9. Please fix the pen alignment problems when extending a page.

    Overall, this software is at its most glitchy and buggy that it's ever been.

    When trying to complete a handwriting lesson, using a Smart dedicated lined handwriting paper background, when I extend the page, it messes up the alignment of the pen, so what was once written nicely on the line, is now floating in the air!

    This is just one of many glitchy problems. Are your software engineers looking at all these bugs?

    2 votes

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  10. Dear Support Team,

    I am writing to express my deep dissatisfaction with the latest version of Smart Notebook, which has been causing significant disruptions in my workflow. After using the software for six years, I have never encountered such persistent issues, and I am now reconsidering whether to continue my subscription.

    Here is a list of the major problems I’ve encountered:

    • The software crashes at least twice per hour, making it highly unreliable.
    • It offers to restore lost data after a crash, but this function does not work as promised.
    • The handling of tables is terrible, with constant glitches that…
    4 votes

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    Hi Anna


    I understand your frustration. If you would be willing to send us some of the .notebook files where you experience these issues, it would help us identify and resolve the issues as quickly as possible.


    If so, please reach out to https://www.smarttech.com/connect-with-smart/contact-support to send the files to the Notebook product team.


    Thank you.

  11. Please add Transparent Background Mode back into SB24. We have developed our teaching pedagogy and learned to stack windows in a certain order with SMART Notebook software on top to utilize this feature. This feature was helpful and built into our teaching practices. We use other pertinent software below the SB Transparent Mode. This feature allows us to strongly enhance any weaknesses in other software.

    1 vote

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  12. Please add Transparent Background Mode back into SB24. We have developed our teaching pedagogy and learned to stack windows in a certain order with SMART Notebook software on top to utilize this feature. This feature was helpful and built into our teaching practices.

    2 votes

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  13. The current SMART Cleanup Utility does a decent job, but it doesn’t seem to catch all leftover files or registry entries from previous installations. This can create issues during uninstallation and reinstallation, causing registry conflicts that prevent new installs from working properly. Users sometimes have to resort to third-party tools with elevated privileges in Safe Mode to manually delete problematic registry entries, which is not an ideal solution.

    It would be beneficial to improve the SMART Cleanup Utility or update the installation process to better handle these leftover files and registry entries to avoid similar issues in the future.

    1 vote

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  14. I use SmartNotebook all the time, but my school just changed my board to a BenQ. I cannot use the writing feature on the board.

    1 vote

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  15. 1 vote

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  16. Please can you bring back Vortex sort in the tool kit. It was a great resource.

    1 vote

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  17. Aus 4k Presenter ist kein PDF Export möglich. Bitte ermöglichen.
    Die Druckfunktion in 4k Presenter druckt nur ein weißes Blatt.

    1 vote

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  18. Auf Smart-Display erstelltes Tafelbild wird in SMART Notebook nicht vollständig angezeigt. Ich solle die Datei in 4K Presenter öffnen?
    Es kann doch kein Problem sein, die Datei entsprechend zu skalieren? Bitte diese Funktion in Notebook einbauen.
    Alternativ: warum startet 4k Presenter nicht automatisch?

    1 vote

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    Thomas, können Sie bitte klarstellen, welche Version von SMART Notebook Sie verwenden? 4K Presenter ist eine Funktion von Notebook 22.1 und früher. Bei Notebook 23.0 ist 4K Presenter die Standardeinstellung. Das Seitenverhältnis entspricht dem des iQ Whiteboards. Bilder sollten keine Änderungen erfordern, um korrekt angezeigt zu werden. Wenn Sie eine Notebook-Version verwenden, die 22.1 oder älter ist, empfehlen wir Ihnen, auf unsere neueste Version, SMART Notebook 24.0, zu aktualisieren. Sie sollte Ihnen das gewünschte Erlebnis bieten.

  19. I would like to be able to layer objects, lock the top layer, but still be able to move the middle/bottom layer objects freely. I can do this in ActivInspire. I use it for "hiding" math problems under a picture, such as a bag. The bag itself is on the top layer and locked, but the math problems underneath are free moving and can be grabbed with the mouse because the top layer is locked and no longer acknowledged by the mouse. This allows me to pull random problems out of the "bag" without students seeing them prior to being…

    1 vote

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  20. Include the 'Autosave' option as they used to get with other apps such as Microsoft Word. Submitted on behalf of customer case: 00774265

    2 votes

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