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← SMART Technologies Customer Feedback Program

SMART Notebook

Our team is working hard towards improving the product, and we would love to get your feedback on features and issues. Also, check back often to vote on ideas and see where your ideas are in the pipeline.

SMART Notebook

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48 results found

  1. Ability to set the default line thickness on pens

    This is something that is requested in every edition - it was added as a SMART setting for the boards with different pens but the MX series or the 24 version of SMART notebook still does not have any user customizable settings for default pen line width. We still have to click pen, line size dropdown, smallest option, EVERY TIME we change colors. It's infuriating!
    11 votes
    2 comments  ·  [Latest] Notebook 24.0  ·  Admin →
    How important is this to you?

  2. It would be useful to change the background of all the slides together, rather than one at a time. A masterslide like you get in Powerpoint

    7 votes
    0 comments  ·  [Latest] Notebook 24.0  ·  Admin →
    How important is this to you?

  3. Bring back one-dimensional stretching of images

    Until the latest update, it was possible to stretch images in SMART Notebook horizontally or vertically only, but this ability disappeared in the new version. I've used horizontal image stretching for years, to illustrate how the unique tissue which lines the urinary bladder distorts without tearing as the bladder distends and empties in my A&P I lectures. I'm sure that one-dimensional stretching has applications for other courses' visual demonstrations too. Any chance that such a one-way-only resizing option can be restored? Losing it kind of spoiled one of my best tricks with my Anatomy I displays.
    9 votes
    0 comments  ·  [Latest] Notebook 24.0  ·  Admin →
    How important is this to you?

  4. Fix the problems

    Dear Support Team,

    I am writing to express my deep dissatisfaction with the latest version of Smart Notebook, which has been causing significant disruptions in my workflow. After using the software for six years, I have never encountered such persistent issues, and I am now reconsidering whether to continue my subscription.

    Here is a list of the major problems I’ve encountered:

    • The software crashes at least twice per hour, making it highly unreliable.
    • It offers to restore lost data after a crash, but this function does not work as promised.
    • The handling of tables is terrible, with constant glitches that…
    5 votes
    1 comment  ·  [Latest] Notebook 24.0  ·  Admin →
    How important is this to you?
    acknowledged  ·  AdminJoe Selby (Senior Product Manager, SMART Technologies) responded

    Hi Anna


    I understand your frustration. If you would be willing to send us some of the .notebook files where you experience these issues, it would help us identify and resolve the issues as quickly as possible.


    If so, please reach out to https://www.smarttech.com/connect-with-smart/contact-support to send the files to the Notebook product team.


    Thank you.

  5. Extend page function misaligns

    Please fix the pen alignment problems when extending a page.

    Overall, this software is at its most glitchy and buggy that it's ever been.

    When trying to complete a handwriting lesson, using a Smart dedicated lined handwriting paper background, when I extend the page, it messes up the alignment of the pen, so what was once written nicely on the line, is now floating in the air!

    This is just one of many glitchy problems. Are your software engineers looking at all these bugs?
    4 votes
    1 comment  ·  [Latest] Notebook 24.0  ·  Admin →
    How important is this to you?

  6. Please bring back 3D objects in Smart Notebook 24.

    Please bring back 3D objects in Smart Notebook. It would be nice to view those objects without having to visit an external web page!
    1 vote
    0 comments  ·  [Latest] Notebook 24.0  ·  Admin →
    How important is this to you?

  7. Copying and pasting formatting issues

    When you copy and paste an image, you use to be able to grab the item by selecting it from the bottom right corner and resize it anyway you like. With this version, you can only make it bigger or smaller. In 22, you could stretch or shorten the image in any direction. You can do this now with shapes that you create , but you cannot do it with images that you paste from somewhere else. This feature was crucial when trying to fit certain images in specific spaces. Please bring this back, thank you.
    2 votes
    0 comments  ·  [Latest] Notebook 24.0  ·  Admin →
    How important is this to you?

  8. it would be EXTREMELY nice if smartnotebook 24 could still play nice with mathtype like v22 did.

    In Notebook 22.0, I used to be able to drag and drop math expressions from Math Type. I'm not sure why this doesn't work anymore with version 24. I would pay money for this functionality to return if possible, as the built in equation editor is just not as robust as the one in mathtype software.
    1 vote
    0 comments  ·  [Latest] Notebook 24.0  ·  Admin →
    How important is this to you?

  9. ghost wrting in margin of 24.1

    When not set to zoom to page width, and when you write in the workspace, you sometimes get ghose writing in the margin. This attached file shows the issue.
    1 vote
    0 comments  ·  [Latest] Notebook 24.0  ·  Admin →
    How important is this to you?

  10. Bring Back SMART Exchange

    When I went to go to exchange.smarttech.com to download a notebook file on the website it takes me straight to Lumio by SMART for some reason. When I went to download a smart notebook file on my computer that option is not there, there is only a upload to lumio icon. Please bring back the feature that allows you to download files as SMART Notebook Files on your computer, and SMART Exchange.
    2 votes
    1 comment  ·  [Latest] Notebook 24.0  ·  Admin →
    How important is this to you?

  11. nom aléatoire

    J'aimerais avoir un icone dans SMART Notebook qui me permet d'importer mes listes d'élèves de classroom et de me permettre de générer un nom de manière aléatoire sans avoir à changer de fenêtre au tableau. Je ne veux pas aller sur lumio mais rester sur ma présentation Notebook.
    1 vote
    0 comments  ·  [Latest] Notebook 24.0  ·  Admin →
    How important is this to you?

  12. Zoom Feature on a File Page

    The zoom feature in SMART Notebook is currently quite unintuitive and difficult to use in the classroom.

    Default Zoom Level: The default zoom setting is at 230%, which is intended to fill a SMART Board screen. However, this level limits the zoom range, as the maximum zoom is only 300%, meaning you can only magnify content an additional 30%. This limited zoom range doesn’t offer the flexibility needed in a classroom setting, where a larger range would be more helpful. For comparison, a useful magnification tool would allow zooming in and out with larger, practical increments—similar to how a microscope…

    3 votes
    0 comments  ·  [Latest] Notebook 24.0  ·  Admin →
    How important is this to you?

  13. pouvoir centrer un élément sur la page centrage

    pouvoir centrer un élément sur la page centrage horizontal et vertical
    1 vote
    0 comments  ·  [Latest] Notebook 24.0  ·  Admin →
    How important is this to you?

  14. Paintbrush and other pens - touch sensitivity

    The old version of paintbrush allowed for different thickness of line depending on the force of my pen on my Wacom tablet. This was a very attractive pen style to use when writing notes for my class. It was a solid line, with different thicknesses, but not directional as it is with the calligraphic pen. The current paintbrush just looks ugly; a broken, diffuse line with regular thickness. Has SMART removed features that allow for interaction with touch sensitive devices like the Wacom tablets?
    1 vote
    0 comments  ·  [Latest] Notebook 24.0  ·  Admin →
    How important is this to you?

  15. Right click to get previous files

    Get a recent files list when right-clicking on the SMART Notebook icon in the taskbar while using SMART Notebook 24.
    Used to be there now disappeared. Really useful when planning the day ahead and then closing the files before going home.
    3 votes
    0 comments  ·  [Latest] Notebook 24.0  ·  Admin →
    How important is this to you?

  16. Sélectionner du texte

    Je n'arrive pas à sélectionner le texte que je veux. C'est toujours décaler sur les lignes du bas. Dans l'exemple, j'essaie de sélectionner Exercices et c'est cours qui est sélectionné.
    1 vote
    0 comments  ·  [Latest] Notebook 24.0  ·  Admin →
    How important is this to you?

  17. We would like an actual square root symbol with the top line attached. Currently we only have the front "check" part.

    We would like an actual square root symbol with the top line attached. Currently we only have the front "check" part.
    4 votes
    0 comments  ·  [Latest] Notebook 24.0  ·  Admin →
    How important is this to you?

  18. When I add a small grid for graphing, the new update completely washes out the grid. Can you please darken it?

    Complaint.

    When I add a medium grid for graphing, the new update completely washes out the grid. In the past, we could use the Transparency feature of Properties to darken or lighten the grid. Now, not really an option. Way to light. Not useable.
    1 vote
    0 comments  ·  [Latest] Notebook 24.0  ·  Admin →
    How important is this to you?

  19. Is there an app to use smart notebook on chromebooks?

    We need an app to use Smart Notebook with chromebooks or our district is ending our license!!! Help!
    1 vote
    0 comments  ·  [Latest] Notebook 24.0  ·  Admin →
    How important is this to you?

  20. Font Change

    "Please update the way you can change fonts in an entire lesson. Would like a way to automatically change the fonts of an entire slide similar to how it is done in PowerPoint, instead of having to change fonts one by one." Submitted on behalf of a customer, case 00761693
    5 votes
    0 comments  ·  [Latest] Notebook 24.0  ·  Admin →
    How important is this to you?
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