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SMART Notebook

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SMART Notebook

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  1. This is something that is requested in every edition - it was added as a SMART setting for the boards with different pens but the MX series or the 24 version of SMART notebook still does not have any user customizable settings for default pen line width. We still have to click pen, line size dropdown, smallest option, EVERY TIME we change colors. It's infuriating!

    8 votes

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  2. Until the latest update, it was possible to stretch images in SMART Notebook horizontally or vertically only, but this ability disappeared in the new version. I've used horizontal image stretching for years, to illustrate how the unique tissue which lines the urinary bladder distorts without tearing as the bladder distends and empties in my A&P I lectures. I'm sure that one-dimensional stretching has applications for other courses' visual demonstrations too. Any chance that such a one-way-only resizing option can be restored? Losing it kind of spoiled one of my best tricks with my Anatomy I displays.

    7 votes

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  3. When exporting a Notebook file to PDF in Notebook 23, it only gives option to name the file... no options anymore. PLEASE bring back the intermediate options window which allowed editing which pages to convert, titles, date, page orientation, etc.

    80 votes

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    6 comments  ·  Notebook 23  ·  Admin →
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    In Notebook 22 and earlier, the "Export PDF" actually opened a Printer window. Because of that, we moved the print functionality to the Print menu option. Export turned into a pure "turn this file into a PDF" without the ability to target specific pages. We've received a LOT of feedback about losing that feature, but I suspect users don't know that they can still do it under Print. I want to make sure that the functionality under Print meets teachers' needs. Would anyone be willing to try the Print option in Notebook 23 and confirm whether it performs how you want?

  4. 4 votes

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  5. When I went to go to exchange.smarttech.com to download a notebook file on the website it takes me straight to Lumio by SMART for some reason. When I went to download a smart notebook file on my computer that option is not there, there is only a upload to lumio icon. Please bring back the feature that allows you to download files as SMART Notebook Files on your computer, and SMART Exchange.

    2 votes

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  6. Dear Support Team,

    I am writing to express my deep dissatisfaction with the latest version of Smart Notebook, which has been causing significant disruptions in my workflow. After using the software for six years, I have never encountered such persistent issues, and I am now reconsidering whether to continue my subscription.

    Here is a list of the major problems I’ve encountered:

    • The software crashes at least twice per hour, making it highly unreliable.
    • It offers to restore lost data after a crash, but this function does not work as promised.
    • The handling of tables is terrible, with constant glitches that…
    4 votes

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    Hi Anna


    I understand your frustration. If you would be willing to send us some of the .notebook files where you experience these issues, it would help us identify and resolve the issues as quickly as possible.


    If so, please reach out to https://www.smarttech.com/connect-with-smart/contact-support to send the files to the Notebook product team.


    Thank you.

  7. 20 votes

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    Hi Lori (and others who want to chime in )


    I'm trying to get a better sense of how you're using Transparent Background in the manner you describe here. Is the same thing achievable with the transparent acetate feature in SMART Ink? If you're outside of Notebook and your computer is connected to your panel, touching the pen to the screen should automatically start the acetate process. Can you expand on how you're using it to help us implement a solution that works for you?

  8. Get a recent files list when right-clicking on the SMART Notebook icon in the taskbar while using SMART Notebook 24.
    Used to be there now disappeared. Really useful when planning the day ahead and then closing the files before going home.

    3 votes

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  9. Please fix the pen alignment problems when extending a page.

    Overall, this software is at its most glitchy and buggy that it's ever been.

    When trying to complete a handwriting lesson, using a Smart dedicated lined handwriting paper background, when I extend the page, it messes up the alignment of the pen, so what was once written nicely on the line, is now floating in the air!

    This is just one of many glitchy problems. Are your software engineers looking at all these bugs?

    3 votes

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  10. Losing the masking capabilities of Smart Notebook was an awful decision! It is one of the few reasons I still use Smart and have not switched over to Google Slides like many of my colleagues have. Luckily I can still run the old version and have that ability, but just might have to consider finally being done with my Smart Notebook.

    22 votes

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  11. We would like an actual square root symbol with the top line attached. Currently we only have the front "check" part.

    4 votes

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  12. "Please update the way you can change fonts in an entire lesson. Would like a way to automatically change the fonts of an entire slide similar to how it is done in PowerPoint, instead of having to change fonts one by one." Submitted on behalf of a customer, case 00761693

    5 votes

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  13. Please add Transparent Background Mode back into SB24. We have developed our teaching pedagogy and learned to stack windows in a certain order with SMART Notebook software on top to utilize this feature. This feature was helpful and built into our teaching practices.

    2 votes

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  14. I use SmartNotebook all the time, but my school just changed my board to a BenQ. I cannot use the writing feature on the board.

    1 vote

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  15. Include the 'Autosave' option as they used to get with other apps such as Microsoft Word. Submitted on behalf of customer case: 00774265

    3 votes

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  16. The zoom feature in SMART Notebook is currently quite unintuitive and difficult to use in the classroom.

    Default Zoom Level: The default zoom setting is at 230%, which is intended to fill a SMART Board screen. However, this level limits the zoom range, as the maximum zoom is only 300%, meaning you can only magnify content an additional 30%. This limited zoom range doesn’t offer the flexibility needed in a classroom setting, where a larger range would be more helpful. For comparison, a useful magnification tool would allow zooming in and out with larger, practical increments—similar to how a microscope…

    2 votes

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  17. The latest update no longer allows me to drag the cursor over a number of objects on a page and select them as a group to edit / move etc.

    57 votes

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    1 comment  ·  Notebook 23  ·  Admin →
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  18. The new equation editor program is terrible! You can't input spaces anymore. The font is weird and makes everything too close and exponents look misplaced. The upper-level operators are missing like limit notation and some integral operators. I can not longer use this program without a better equation editor program as a math teacher. The extend page option needs to come back and the screen capture as well. What a terrible update for educators.

    51 votes

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    1 comment  ·  Notebook 23  ·  Admin →
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  19. Durch Ziehen am Anfasser kann man die Größe eines Objektes ändern. Für Formen ist das in Version 22 nur proportional möglich, in Version 24 nur frei. Jeweils unabhängig vom Drücken der Shift-Taste! Grafiken lassen sich nur proportional skalieren.
    Es wäre sinnvoll, das Verhalten zu vereinheitlichen:
    Konsequenterweise sollte in jeder Version und für alle relevanten Objekte (Form oder Grafik) das Verhalten gleich sein: ohne Shift freie Größenänderung, mit Shift proportional.

    2 votes

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  20. We currently switched to SMART Notebook Plus, and it is missing many elements that I have relied on in previous versions of SMART. It makes working in Notebook very inefficient. I cannot find how to align text and images in our new version; I miss being able to add text directly into a shape; I am unable to copy and paste a text to match the page's text; and I have lots of issues when trying to lock things--esp. numbers. I am confused why these features would have been taken away. Thanks for any help you can give.

    3 votes

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