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104 results found

  1. Please give us a way to remove lock pins. It's easy enough to create and change the lock pin, but there's no way to remove it. Now that I've been able to set up my Smart card, I don't need a lock pin. I'd like to remove the pin from my board and there's currently no way to do so.

    3 votes

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  2. I've had several customers comment on how they would like to be able to adjust the touch screen sensitivity. The main reason would be to decrease the sensitivity to avoid false triggers.

    3 votes

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  3. We have an Smart Board MX086-V2 and at some time the on-screen keyboard started to not pop-up when the signal from our PC with Windows 10 is shown in the board. The on-screen keyboard works well with the board menus (settings and so on) and even when Windows is configured in tablet mode. But with normal mode of Windows we are forced to use the Windows virtual keyboard. SmartTech support says it is a bug in the latest V2 drivers (we have an MX086-V4 working well). Please consider an update in the Windows drivers or the board embedded system to…

    3 votes

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  4. It would be nice to have gestures for SMART Mirror, like being able to scroll a webpage.

    3 votes

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  5. We need to be able to reset ID cards (maybe from the admin console?). As teachers leave the district, many do not care to remove the ID card from their account or their account is terminated before we are able to. Also, we found a card in the hallway with no way to know who's it is. Our collection of unusable cards is rapidly growing.

    3 votes

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  6. Please can a feature list/matrix be added for each deployable setting against the various models of SMART Board.

    A recent Support ticket has uncovered a number of functions of Remote Management are not available on GX Series boards. There is no indication on the Device Management Guide for which features will or will not work on various boards.

    This would be useful information for all to prevent unnecessary troubleshooting and support tickets that are not available on various models.

    3 votes

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    When a feature must be done differently for one or more of our SMART Board models, it is noted in the management guide. In iQ3, this is generally an exception, and most features apply universally.


    With our next generation panels running iQ4, we will be expanding this documentation. We may be able to include more detail within the iQ3 panel differences as well, and we will keep this under advisement.

  7. I need to assign a static IP to the GX series Wi-Fi connection, and it's not an option

    3 votes

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  8. we need to have the ability to import ppt files into the whiteboard application to use all its unique features and delivery mode

    3 votes

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  9. We love the new PIN option but there is a problem with it staying locked. We are a Catholic School who shares our classrooms with many other functions after school hours and would love to lock our boards so they can not be used by anyone but our teachers, we do sign out of our accounts so they are not available. If we put the PIN in and shut the board down, when it gets started back up it has unlocked. This would be a great feature for many schools I presume, is there a way to make this happen?…

    3 votes

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  10. The kids and also the teachers are having severe problems on writing on the whiteboards without the annotation layer resizing or shifting unwantedly, resulting in destroyed proportions regarding the whiteboard backgrounds. I'd like a way to lock the gestures or to turn them off completely for the system, since they destroy a lot of usability for us sadly. (GX series)

    3 votes

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  11. Make the values of the humidity and temperature sensors available via RS232. With this you would be able to create perfect learning conditions if you use these values in combination with a room control system which now can control the air quality or the temperature conditions in the classroom.

    3 votes

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  12. Why is there no option to change the SMART Board pen default settings with SMART product drivers (like in the previous SPNL-6000 series)? So you can't set a default ink thickness for the pens which is highly missed. Every time people are using the pens on a SBID-6000S they have to adjust the ink thickness again and again. This is very confusing and inconvenient for the customers who are preferring a thinner ink as a default. Also it would be a good idea to be able to set the calligraphic ink as a default, too. Is this coming to the…

    3 votes

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  13. It would be ideal if the nibs for the 6000S model pens could be available for purchase on their own. We have several pens with broken nibs or nibs that sometimes fall out.

    3 votes

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  14. It would be great if IT admins can specify which settings are locked with the USB key. For example, students in our school have found the brightness and contrast sliders in settings, and when both are turned all the way down it's pretty much a black screen. It's a lot of trial-and-error prodding to hit the right spot and get the sliders back up. It's such a massive waste of time when this is happening several times a day in multiple rooms across multiple sites.

    An alternative to a tailored settings key would be to have one that locks out…

    3 votes

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  15. Please add SMART Podium® 624 interactive pen display default thickness setting option at the SMART Setting. I do see this options from other SMART IFP but not in SP624.

    3 votes

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  16. While SmartBoard do support the installation of TLS certificates for use with cloud-based filtering and 802.1X EAP protocols for wireless authentication, They do not support 802.1X EAP-TLS for certificate-based authentication and it is not possible generating a CSR from the SMART Display required for 802.1X EAP-TLS certificate-based authentication.

    This is highly desirable from a security point of view

    2 votes

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  17. Would love a larger cursor when connecting my computer to the board.

    2 votes

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  18. Can we recommend or have a disposable screen protector for our screens for harsh environments?

    2 votes

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  19. Would LOVE if when we download a PowerPoint to the Smart Panel if it would automatically open in Lumio

    2 votes

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  20. Salve,
    più che un'idea è una richiesta di aggiornamento. Il vostro software per la condivisione dei file di lavagna con Google Drive non soddisfa i requisiti di sicurezza di Google Drive che dunque viene bloccato (da app whiteboard stock). Questo rende la vostra app praticamente inutile per chi utilizza il cloud Google (centinaia di Istituti scolastici) per l'archiviazione delle loro lezioni.

    2 votes

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