241 results found
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Display last source after power off on the display with IQ 4
After restarting or switch on the display, it display last source selected.
Now the display start on the last source selected only if it was standby mode.
It should do the same behaviour if I switch off and on the display2 votes -
Shared Google Drive access within the Whiteboard
I’d like to request a feature enhancement that would allow users to access Shared Drives (within Google Drive) directly from the whiteboard.
Currently, it seems as though users can only access files from My Google Drive within the whiteboard.
1 vote -
Zugriff auf SmartBoard durch Passwort/NFC-Karte regeln
In einer Schule arbeiten viele unterschiedliche Lehrerinnen mit einem Gerät. In den Pausen sowie vor und nach dem Unterricht sind die Geräte offen zugänglich. Wir finden einen Passwortschutz oder alternativ das Entsperren und Sperren der Geräte mit einer NFC-Karte für sinnvoll. Bereits jetzt ist es möglich, dass EINE Person das Gerät sperrt, genau diese Person muss es aber auch wieder entsperren. Für die Verwendung an deutschen Schulen muss es aber möglich sein, dass Person A das Board sperrt und Person B es wieder entsperrt.
2 votes -
Managing pin for settings from adminportal
The settings on our boards are secured with a PIN code. If this PIN code is leaked, we currently have to manually update the PIN on each board, which is not practical with more than 40 boards. Could this be implemented in the admin portal so that it can be managed centrally?
3 votes -
Full screen view in SMART iQ™ 4 whiteboard
It would be great to find a way to get (temporary) rid of the floating tool bar of the SMART iQ™ 4 whiteboard (i. e. when embedding/playing a full screen video).
A possible solution could be to have a new "full screen view" available in the whiteboard which makes the floating tool bar disappear (temporary). To go back to the "regular view" including the floating tool bar there could be an icon in the upper right corner of the full screen to tap on.
Thanks!
Cheers,
Thomas1 voteThank you for your feedback. We have been considering this issue, and we have a few ideas we're exploring. One is to allow the user to shorten the toolbar to essential buttons only (pen tool, add page, etc.). Another is to allow the toolbar to be collapsed entirely. It would become a button on the side of the screen.
This second option sounds similar to what you're suggesting. It does open the door to other questions, like would you want to use toolbar elements from a collapsed state? Would you want to be able to move the button? And should it be anchored to a side or free-floating?
If you have any additional thoughts you'd like to share, your feedback is appreciated.
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Request the Simple Setup Guide for IQ4.x configuration
The IQ4.x is too complex for school support/administrative personnel, so please request the Simple Setup Guide for configuring it for educational/business customers, along with a detailed description of the IQ4.x system settings for customizing them for schools/companies.
3 votes -
Manual changes coordinates
Manual changes coordinates and address of the screen in the MDM portal.
1 vote -
Feature Suggestion for SMART iQ Whiteboard – Admin Control for Selected Students.
Dear SMART Team,
I am a frequent user of the SMART iQ Whiteboard in educational settings and would like to suggest an enhancement to the "Start for the whole class" feature.
Currently, when enabling this function, all students can collaborate simultaneously. While this is great for engagement, it would be highly beneficial to have an admin control where the teacher can:
Select specific students who are allowed to write on the board.
See which student contributed what, ensuring clarity and accountability.
This addition would provide more structure to collaborative work and help teachers manage participation effectively.I appreciate your consideration…
1 vote -
Reducing Pinpad size
To ensure better security and privacy, the pinpad for NFC login, SMART lock, and Android lock needs to be reduced in size.
1 vote -
Setting MAC address using AM60
Our AM60 has been updated to version 4.2. We couldn’t set the MAC Address and this is necessary for us. I hope it’ll be available soon. Thanks
2 votes -
Settings for a standard size for handwriting to text Tool
We use Smartboard at a school for the visually impaired kids. To improve the readability for the pupils and make it simpler for our teachers, we would like to have the option to set the size of the text converted from handwriting in a standarized size. Actually the converted text is very small and we have to resize each word separately.
2 votesThat's a very practical use. I'll see what we can do!
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Palm Rejection
I remember there used to be a feature called palm rejection. Where someone with a disability could rest their hand on the screen and still be able to write with the pen. And the palm rejection would detect that and reject touch for that.
2 votes -
IQ4: Teacher would like ability to play audio via browser and apps (spotify, youtube...) and black out display.
Teacher would like ability to play audio via apps (spotify, youtube...) and black out display.
3 votes -
Move menu bar on IQ4
I would like to able to move the bottom menu to the side on the IQ4. I would prefer it to stay there rather than having to swipe up.
2 votes -
Google Docs Zoom Feature
Please add the pinch to zoom feature in the Google Docs SMART Board app. The Google Sheets and Google Slides apps already allow this action. This will help for better annotation and instructional practices in the classroom.
1 vote -
iQ 4: Would like to have an option to disable iQ or change which input the display boots to on startup.
The customer explained that they would like to have the option to disable iQ 4 and or have the option in settings to change which input the display boots to on startup. Does not want to allow teachers to have that much access. Submitted on behalf of the customer, case 768082.
2 votes -
Enhance Command Logs to Display Specific Setting Changes
When commands are pushed through SRM to change device settings, the Command Logs currently display generic statuses like "Command Sent" or "Command Executed." However, they do not specify which settings were modified or what values were applied. This makes troubleshooting and audit tracking difficult.
Proposed Feature: Update the Command Logs to include detailed information about the settings or configurations that were changed as part of the command execution. For example:
If a setting like “Device Name” or “Screen Timeout” is changed, the log should display the old value, the new value, and the specific setting modified.
Include any additional parameters…1 vote -
Login Settings
It would be great to be able to have a setting to set a user to be the default login. When setting up our boards, I made the first account the admin and then created a user to be able to more easily change the user if a teacher would leave or change locations.
However, when they leave for the day and come back, the SMART Board logs into the Admin account by default. Thus creating more steps teachers have to do to log back into their account.
2 votes -
Lock the display from a connected computer
To keep students from watching YouTube, playing games, or writing on the MX display, please give teachers a way to lock the board from a connected computer.
2 votes -
Board sharing (hellosmart.com) upon start up
On iQ3, the whiteboard supported instant sharing using hellosmart.com, but on iQ4, you have to create a Lumio lesson to access the feature. Please consider adding an option to have instantaneous sharing upon opening the whiteboard.
2 votesThank you for your patience, Takeshi. Our next iQ4 release includes Whiteboard/Lumio integration so that you have an experience more consistent with what you had on iQ3. The release after that will also include quick-launch widgets for the home screen, so you can launch a shout-it-out or whole-class whiteboard without first having to open the Whiteboard.
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