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145 results found

  1. Hi. I would suggest having default input source selection (Example HDMI 1) when display is powered on the MX series V5.
    Also noticed that when no input source is available, the display goes to Android screen (Home screen).
    It would be better to have a priority input feature, such in case there is an HDMI source connected the display switches to connected HDMI port from Android back.
    We have more than 60 displays installed, and it becomes tedious for the users having to switch sources.

    3 votes

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  2. Updates are currently being sent directly to the Smarttech boards. As a result, teachers receive unexpected pop-up notifications asking whether the update can be installed. This is not ideal when they are in front of a full classroom. It would be preferable if we could manage this from the admin portal. Ideally, we would like the ability to first install the updates on a few devices as a test. If everything works well, we could then schedule the updates for all devices at a convenient time.

    5 votes

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  3. Ability to change the minimum HDMI standard remotely on HDMI inputs on MX boards.

    Currently having to manually change the HDMI standard to 1.4 on each board across our estate (700 boards have been installed so far with another 500 + to go) following new installations due to issues with cabling. Laptops are unable to duplicate or extend their displays to the panels until this is done.

    Ideally we could do this remotely going forward & undo the change once the cabling has been replaced by AV contractors.

    3 votes

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  4. MX V5 in use in meeting room scenarios often have peripherals attached that need to utilize HDMI-CEC, Default input or Wake on source.

    One very relevant scenario is Microsoft Teams Rooms Devices. These control the display based on room occupancy using HDMI-CEC & wake on source. The default input option would be very useful, so make the MTR device the primary input. Users can then switch to iQ when needed..

    4 votes

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  5. 1) Because it conflicts with how other displays function, I think the audio mute icon should not persist on the screen if the volume is turned down to 0 with the Volume Minus button.

    2) I know it can be turned off, but the Screen Sharing floating window should be Off by default. It's annoying that it persists when an active input (such as HDMI 1) is on the screen.

    3) It would be nice if there were an Input Select button on the Home Screen rather than having to press the little arrow button on the side, then select…

    1 vote

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  6. Yes I have the mx065 v2 touch screen enabled in Windows 10 works great with space viewing programs and weather programs and other cool apps and programs i use, but I am unable to get HDR working within windows 10 pro, which i know this smart series board supports HDR, and yes i do have it plugged in to HDMI 1 and i do have a HDR upto 8k HDMI cable so high speed cable yes and my gpu is HDR capable and has the latest drivers, but unfortunately it seems that there is no HDR Certified Display drivers for…

    1 vote

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  7. Mobile stand laptop shelf that can be mounted to the side, not just below the board.

    1 vote

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    1 comment  ·  Admin →
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  8. Would be nice to be able to install External Widgets.
    Even nicer if they could be installed via Smart Remote Management.
    Requested by Jerome Espere
    IT Administrator
    CS HAUTS-BOIS-DE-L'OUTAOUAIS

    2 votes

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  9. Ability to lock the buttons so that students can not play with them.
    OR
    A cover to hide the buttons.
    OR
    Move the buttons to the side of the screen: top-right and top-left.
    It will stop little fingers from pressing buttons that they should not be able to reach

    3 votes

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    acknowledged  ·  SU - SMART responded

    The ability to lock and unlock the convenience buttons on the display's front control panel is already supported on GX-V2 and GX-V3. This setting can be accessed under System > Lock Control > Keypad Lock.

  10. A wireless option to bypass the usb cable for touch gestures. Either utilizing bluetooth or a usb dongle similar to those used by wireless keyboards/mice. This would help with retrofit cable running issues and too many extensions for long runs.

    2 votes

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  11. Volume control buttons on front control panel are defaulting to notification sound. It would be nice if those would automatically control media volume or at least if we could have the option of setting the default to personal preference.

    2 votes

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  12. Connect a complete video conferencing system like the Kandao Meeting Ultra to the HDMI OUT of the new Google EDLA monitors (V5e RX). In order to use the Smart monitor whiteboard app during a video conference initiated by the Kandao Meeting Ultra system (it is equipped with an HDMI IN 2.0 port).
    Now the display of the Kandao Meeting Ultra remains black.
    The only way to use it correctly is by using the HDMI OUT port of the OPS Smart.

    2 votes

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  13. Max volume limit for the Smart board please. Perhaps an accessibility setting on the board. We have certain students that get music as reward/leisure and they try to turn the volume all the way up. When the sound then gets turned down to an acceptable level it can result in disruptive negative behaviors. Having these boards in a special needs environment makes this an essential feature. Thank you!

    3 votes

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  14. Paul Colbenson of CREC Museum Magnet School would like the ability to customize Display name of their GX-V3 displays as can be done with MX IQ enabled displays.

    2 votes

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  15. The AM60 IQ Compliance Module is considered an enhancement by SMART, but I find it very annoying that our MX-board need to boot in to the on-board PC, instead of just booting into the AM60 Module.

    WHen I insert an AM60 Module, the onboard PC should be downgraded to a bridge and just allow the module to function as the primary system device.

    At the same time, it is not possible to use the Smart Board's physical buttons with the module. They should be bound to the module when activated.

    That would enhance the experience and make the AM60 module…

    9 votes

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    Thanks for the idea. Our engineering teams have started on implemented this to make the AM60 an integrated module when connected to the display. We're expecting to deliver this in an upcoming iQ firmware update.

  16. Smart Boards do not Auto lock after inactivity. This means that anybody can walk up to the Smartboard and access a users data at any time a user does not remember to lock their board manually. Files can be uploaded to the user's cloud storage, etc.
    Fix: Provide an option to auto lock the smartboard with pin code after a period of inactivity.

    4 votes

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  17. Lumio should have option to insert spinner, dice, and other interactive tools. You can use it in Smart Notebook, but not in Lumio.

    2 votes

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  18. The school has 50 to 70 teachers, ranging from pre-school to high school. It is challenging for them to set up the Smart ID cards individually in front of the panel. This is not efficiency & security for the school.

    Is there a possibility for Smart ID card setup via cloud-based platforms, web pages, Smart Remote management, or other means?
    And can the ID/Password be configured in bulk using a CSV file to synchronize with the Smart ID cards, under the administration of the school's IT staff.

    8 votes

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  19. We really need replacement pens and it is VERY disappointing that Smart has none and is not helping their customers.

    2 votes

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  20. Sticky notes appear in the top right hand corner of the screen when using the GX series board. It would be more pedagogically correct to appear at the top left hand of the screen. In English we work from left to right. (I know we can move them but to reinforce this left to right working for our young users, it just seems wrong!

    2 votes

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