145 results found
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Manually updating firmware should have unique file names
The GX, AM60 and AMG1 and im sure others all have the same update.zip file name which is a pain when you are a service tech constantly dealing with many, many different model boards. Just name them all something different so we can keep them easily accessible on a flash drive.
2 votes -
Ability to change 'No signal power off' setting through SMART Remote Management
In SMART Remote Management, you can change the settings of SMART IWBs. One setting on SMART GX IWBs is No signal power off, which turns off the IWB when there has been no signal on the active input. It would be really helpful if this setting could be changed in bulk via SMART Remote Management, however there is no option for this setting.
2 votes -
Moveable screen shade
Make a shade that can be moved up and down like a real window shade. This will allow teachers to hide and slowly reveal information on apps
1 vote -
MX-V5 - Add RS-232 command to turn off screen
On the MX-V5, there is no documented method to command the display to turn off the screen using RS-232/Room Control (as occurs when pressing the power button briefly). This would be a useful addition as it would allow the controller to turn the screen off whilst still allowing iQ 4 to run in the background and leave the OPS slot powered. The only current options are to use the power state commands to put the display into the standby or off power state, both of which stop iQ entirely and cut power to the OPS slot
6 votesWe're unlikely to be adding additional commands to the RS-232 command protocol. However, stay tuned for a network-based room control mechanism that will have this capability.
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GX V4 Freeze Functionality
On the GX V4, freeze screen now also mutes audio, which is annoying for some. At least have the option to mute or unmute? On the V2 and V3, we see a menu for zooming too, the old functionality was much better
2 votes -
Ability to disable the unfreeze function on screen
When I freeze the screen, my students are able to go up to the SMART Board and unfreeze by simply pressing the pause/play button on screen. Is there a way to disable this function in the software? I have disabled the convenience panel buttons, but that doesn't help when there is an ability to unfreeze by pushing play/pause button on the screen.
2 votes -
Pen upgrade.
It would be nice if the pen had a dual purpose upgrade. Pen / Stylus. Maybe have the eraser side of the pen be a button itself. This could offer two potential benefits.
First, lite touch to screen and it erases as normal. Hard press to screen, eraser size gets bigger. This would speed the eraser process.
Second, press with thumb like a normal pen action would turn the pen to stylus, press again and back to pen. This would eliminate the need to use your finger to navigate and use the pen to write. One tool for both, a…
1 vote -
port direction
On the SMART MX v5 board most of ports are on the left side of the board, facing outward. Because of how thick some of the HDMI cords are, this puts stress on these ports. If the ports were instead facing downward, this would reduce some of the stress on the ports.
2 votes -
Lock imported files on Whiteboard
Can functionality be added to lock the imported image or pdf when using the Whiteboard so that it doesn't accidentally move if someone touches the screen and selects the background image causing the writing to become mis-aligned - similar to the lock function in IQ.4
1 vote -
NX
Unser Kunde hat nach dem Kauf des NX Displays festgestellt, dass die Auswahl des HDMI-Eingangs ausschließlich über die Fernbedienung möglich ist. Diese Einschränkung wird sowohl von unserem Kunden als auch von uns als wenig benutzerfreundlich empfunden.
Während dies bei interaktiven Displays in der Regel kein Problem darstellt, ist man bei einem Gerät ohne direkte Bedienelemente vollständig auf die Fernbedienung angewiesen.
Für zukünftige Produktserien wäre es daher wünschenswert, die Eingabeauswahl zusätzlich über ein Steuerkreuz oder Bedientasten am Gerät selbst zu ermöglichen – wie es auch bei vielen anderen Displays üblich ist.
1 vote -
GX-V3 Pen tool working like the iQ
The GX-V3 pen feature should work like the SMART Board 6000 series Interactive Display with an installed AM30/AM40 module. The functionality with the GX-V3 having you select the pen tool from the side menu whereas on the iQ the pen works as soon as you pick it up. The time this saves is huge.
1 vote -
adjustable eraser size
On the GX series the eraser is only fist or palm. Neither of these options affords the precision to erase a single number after writing an equation etc. I need to use the pen as an eraser or some other idea so the size of the eraser can be significantly more precise.
1 vote -
Define Default Home Screen for All Boards
We would like to be able to define the apps on all users' SMART board homepages. We have pushed down apps, but it would be helpful have them installed to the homepage.
1 vote -
Default input in 6000 Series RX
Currently switching from 1080i to 6000 RX series.. users are constantly hitting the home button and getting to Android home page... Then not knowing what to do.
If buttons had a hover over the icon or the buttons are labeled it probably be very helpful.3 votes -
Italian language is not supported with handwriting-to-text tool in the GX whiteboard.
When I want to use handwriting-to-text tool in the GX whiteboard I can't dowload italian language because it is not supported from whiteboard application.
It's quite strange that italian language is not already available.1 vote -
Translating ink to text from one language to another on GX v3
Translating the ink you write on the board into another language for pupils who are EAL or currently unable to speak the language they are learning in the classroom. To allow them to see English (for example) next to their mother tongue to support them in their lessons.
1 vote -
Hide display settings for extend/duplicate every time you turn the display on.
I have a SMART Board at the front of the room and at the rear i have a mirror screen. These are permanently connected via the hdmi out on the SMART Board. Every time the SMART Board is woken from sleep it displays the "Display settings" window. Due to the size and mounting methods this setting will never change. it is always going to be either an extended display or a duplicated mirror screen. Can these extend/duplicate settings please be hidden in the main settings under "Display".
2 votes -
The ability to add DNS/NETBIOS Name to the Smart Boards.
To be given the ability to add DNS/NETBIOS Name to the Smart Boards. This would aide in quicker identification of devices on large networks and assist with Cybersecurity and Zero-Trust efforts.
1 vote -
Requesting more embded fonts
Hi all,
We use Sassoon, Twinkl and Gothic fonts in our school and we wondered if others schools might benefit from more embedded fonts within Smart Board or AM60 modules please.
Currently when we import Smart Notebook files onto the board, all the fonts change and that is troubling the teachers. There is a slight alignment issue but that is because it goes from Windows/Mac to Android however more concern is the lack of embedded fonts.
So my request is to add more fonts please.
Many thanks
Jay
3 votes -
admin
Currently our teachers can lock down a smart board with a pin or pattern. That becomes a problem when I as a tech need to go look at a board and the teacher is nowhere to be found to unlock the board.
There should be a way to unlock the board from the portal or allow someone to log out the person that is currently logged in so that they can log in behind them.
Allowing anyone to log someone out (much like on a PC) would also fix the issue that occurs when a substitute comes in but the…
3 votes
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