236 results found
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App Store
Oh no, the old App Store is gone?!?!? Having Google Play Store is great, but taking away the app store with the orange tile that was in previous iQ versions is horrible. It was really nice to be able to open that up and scroll through available apps. Without it, and only being able to search the Google Play Store, this forces teachers to have to take a bunch of time Googling what apps are out there in the world and then searching for them in iQ. Most teachers are not aware of all of the apps/games and would have…
1 voteThe app store will return, better than ever. We're currently rebuilding it from the ground up to ensure its longevity and usefulness.
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Enhanced User Data Management on SMART Boards
Request to add a feature in SMART Remote Management that prevents local storage of files on SMART Boards or automatically wipes all user data daily without requiring a factory reset.
1 vote -
Settings and apps in iQ synced with my SMART account on every display
It would be very helpful if the entire display settings and app data available in iQ (wallpapers, language settings, app logins...) were synced with the Smart account (stored in Smart cloud) and it would transfer into every display that I log in to.
All display settings and installed apps are currently stored in the display after login. The only thing available on every displays after login is the data stored in the Lumio.
Are there ever plans to extend this to at least change the language settings and wallpaper on all displays where one logs in? The ideal situation would…9 votesSettings sync is currently in the backlog. We're hoping this will be another reason why users will want to sign in using their SMART Accounts.
App sync unfortunately will not be possible as there are many factors that will lead to this not working, such as: the board doesn't have enough space to install the app, the app isn't compatible with a particular board, the publisher of the app have withdrew the app from further distribution.
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Carpeta de archivos de SmartBoard en la nube
Facilitaría mucho el trabajo y no sería necesario llevar un pendrive usb, si se pudiera acceder dentro de una nube donde se alojaran los archivos de la SmartBoard, de manera que se pudieran subir o descargar desde un ordenador a través de la nube, sin utilizar el pendrive.
2 votes -
Download screen capture as .jpg
It would be helpful if teaches have the option to save a screenshot as a JPG. Currently, when a browser screen is annotated, it can only be downloaded as a whiteboard file. This is limited. If a teacher wants two browser screenshots side by side on one whiteboard page - for comparison or analysis - this cannot be done. If screenshots can be downloaded as JPGs, then they could be added to a blank whiteboard page and inserted like images.
7 votes -
Update indication
We'd like to see some form of indicator on the Apps that there's an available update for them. Perhaps an option to add "automatically update apps" as well? So when you update ur board, it checks the apps too?
8 votes -
Tabbed text resizes on Duplicate Page
Tab now works when typing but when I then Duplicate Page (Ctrl+D in Pages) the text in any box with a tab in it resizes to about 50-60 pt and loses the tabs.
1 voteThank you for pointing this out. We will include a fix in our 24.1 release later this year.
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Reports
For a School District with many smartboards to manage, there are some tools in the form of Reports that would be very useful in order to keep track of incidents on smartboards.
The report I have been needing lately is regarding Reboots, we have many users not reporting issues all the time, but we noticed they continuosly restart their smartboards and we want to know why.So on my dream report I would see:
-Reboot history (numbers)
-Time of the day reboots are happening
-Origin (spontaneous, remote, via front button, rocker button, etc)
-Account logged in at time of reboot…3 votes -
Filtering Devices by Absence of Tags
Make the filters boolean, and allow a filter to show all devices that DO NOT have a particular tag
1 vote -
Command Should untarget When Removing Device from Group
Removing a device from a group in SRM should remove the group-applied command targets for that device as well.
1 vote -
All inserted videos to be deleted as needed in Whiteboard App
In the Whiteboard app, we've been able to insert a video(s) on a page to have ready for instruction and it would open full screen. Just recently, we lost the ability to delete the video. PLEASE reinstate this ability to resize and delete if needed. Having teaching resources at your fingertips is priceless. Thanks
3 votesSorry about this! We're currently working on a solution for the next iQ release.
In the meantime, this is how some users are deleting videos:
1. Hold and drag video (even just an inch or something) so the light blue annotation selection rectangle shows up
2. Put a second finger on the video (might need to make a motion so the whiteboard acknowledges the second finger, such as the increase/decrease video size motion)
3. Remove the original finger and pan on some empty space on the whiteboard. You will see the radar view's gridlines move to let you know you were successful.
The above guarantees you can always select the video, and doesn't launch the video
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The ability to disable the pop-up on screen keyboard when using bluetooth connected devices (keyboard/mouse)
The ability to disable the pop-up on screen keyboard when using bluetooth connected devices (keyboard/mouse)
2 votesWe have this planned for a future release of iQ
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Provide a way to lock the display from unintended use (in a shared environment)
It would be really helpful if the screen could be unlocked using a card that is different from the one used to lock the display, or some other means of locking down the display from unrestricted use. In our case there are many different teachers using the board and we need to keep students from using it. If one teacher locks the display with a card, only that teacher can unlock it with their card, if another teacher wants to unlock the display they must enter the PIN, which students would be able to see.
Another idea could be to…1 vote -
Music plays in background on browser
Please bring back the ability to play a YouTube video in the background when you change tabs in the Chromium browser. Our programs operate in Chrome so using a different browser is not an option. The previous 3.11 update allowed us to play a YouTube instrumental video while another tab was open. We had to go to the notification center and tap play when we went to the new tab. Please bring this back!! Thank you!
44 votes -
Resize Lumio Page/Canvas after Zoom or Radar (Grid)
Reposting this from a previous post from 2021 because it is still needed!
Zooming out on the smart board or moving around the space outside the center space of the radar permanently changes the size of the slide canvas in the Lumio file, shrinking everything present before the zoom out. Students using mobile devices cannot zoom back in without the slide becoming blurry.
I have been told by support that there is no changing it within the program. Please add the ability to undo the zoom out, or add the ability to crop the canvas. Perhaps there can be a…
12 votes -
Add Immersive Reader to IFP
Add Immersive Reader to the IFP. This would allow teachers to effectively utilize all of those terrific literacy functions with small group and whole classes who are not on Chromebooks.
2 votes -
SMART screen share app - update to work with MacOS14
SMART Screen share no longer works once a user has updated to MacOS14. When you have boards mounted to the wall, connecting the laptop using wires is a step backward and also a safely hazard. Our teachers need the ability use touchback which makes your suggestion of using airplay or googlecast worthless since they do not allow touchback. Holding back updating to the latest OS on our laptops is not possible. Consider updating the SMART screen share app, OR making SMART mirror functional on the 6000 series boards.
3 votes -
The credit-based licensing system calculation is too complex.
The complexity of the calculation involved in the Smart Remote Management credit-based licensing system has led to a lack of understanding among most customers.
Additionally, Education customers face separate different time slots when purchasing the IFP, further complicating matters.
Even the Smart Support Agents are struggling to fully comprehend this credit-based licensing system.
Therefore, it is recommended to contemplate simplifying the licensing system.1 vote -
Show actual ACTIVE pen settings
When you change the pen mode, it sticks to the change (as it should). But if you go back to see which one you have selected at the moment, it shows the default (regular pen thickness, black color), so users think they are stuck with a kind of pen or color they don't want anymore. You have to go change it on both pen style AND color in order to go back to normal or back to where you want.
It would be more straightforward if what you see is what you get. Please check on the attached video for…
2 votes -
Provision/change settings for SMART Mirror within the Remote Management portal
Despite newer boards now forcing the use of SMART Mirror, there is no functional way of managing settings within the app via Remote Management, simply being told to manually apply these instead.
On a fleet of 140ish boards, that simply isn't sustainable, especially not for a consistent experience for staff and students.
The following should be configurable via the MDM as a minimum:
- Room Name (including an option to copy the board name that is set already, like Screen Share previously did).
- Moderator Mode.
- Floating ID.
- All network settings, including enabling/disabling AirPlay, Miracast, Google Cast etc…14 votes
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