114 results found
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Changing the SMART Board pen default settings with SMART product drivers
Why is there no option to change the SMART Board pen default settings with SMART product drivers (like in the previous SPNL-6000 series)? So you can't set a default ink thickness for the pens which is highly missed. Every time people are using the pens on a SBID-6000S they have to adjust the ink thickness again and again. This is very confusing and inconvenient for the customers who are preferring a thinner ink as a default. Also it would be a good idea to be able to set the calligraphic ink as a default, too. Is this coming to the…
12 votes -
Lock gestures button on whiteboard
The kids and also the teachers are having severe problems on writing on the whiteboards without the annotation layer resizing or shifting unwantedly, resulting in destroyed proportions regarding the whiteboard backgrounds. I'd like a way to lock the gestures or to turn them off completely for the system, since they destroy a lot of usability for us sadly. (GX series)
3 votes -
Let the MX275-V2 run the SmartMirror app for screen projectio
We are a campus of 24 plus SMARTTechnologies SBID-MX275-V2. The last order arrive and were the SMARTTechnologies SBID-MX275-V3.
PROBLEM: the V3 runs Smartmirror NOT SmartScreen.
PLEASE PLEASE get SmartMirror to run on the V2This is a massive training issue if the V2 and V3 run two different Window screen sharing software...
I'm really questioning if we should have stuck with SmartTech - I know that the next time we are doing a campus upgrade.. other devices will be considered
sorry4 votes -
Active Shooter Alert
It would be nice to be able to utilize a PA system through the smartboard speakers or a silent alert for active shooter/intruder in the building. Maybe a button that administration or any teacher can press that would turn the boards a specific color and say intruder. I think with what we are seeing around the US, this is an important safety feature that all schools can use. A double measure if you will.
1 vote -
2 votes
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Parts and Advanced troubleshooting
Is there anyway that we could purchase replacement parts for 6000 series smart panels? We have quite a few that are getting black screens. Back light will work, but no image. Yes, they are out of warranty, but we feel its within our means, and right to repair issues of this nature. The unfortunate problem is that you don't offer parts. Anyone willing to discuss this may contact me at blawson@wisek12.org Many thanks for your time.
1 vote -
Changing the SMART Board pen default settings with SMART product drivers
Why is there no option to change the SMART Board pen default settings with SMART product drivers (like in the previous SPNL-6000 series)? So you can't set a default ink thickness for the pens which is highly missed. Every time people are using the pens on a SBID-6000S they have to adjust the ink thickness again and again. This is very confusing and inconvenient for the customers who are preferring a thinner ink as a default. Also it would be a good idea to be able to set the calligraphic ink as a default, too. Is this coming to the…
4 votes -
Hardware Idea Changes
Devices with and without intellegienz
2. devices installable lying down, without pen holder.
3. devices without touch (24/7, high haze level with USB-C and holes left/right, top/bottom for camera).
4. business apps for the device with improved functionality. Compatibility with Crestron (Crestron certified), Extron, etc
5. Teams and Zoom Certification1 vote -
1 vote
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We need a "all in one Solution"
We need a solution like microsoft surface hub, avocord, Sharp collaboration display etc. in range from 55-86
1 vote -
Make OPS "network card" deactivatable
It should be possible to deactivate the network card that is passed on from the display to the OPS PC.
The background to this are "problems" in networks where certain images are installed via PXE boot based on the MAC address.
It happens again and again that the MAC address changes later.
2 votes -
Humidity/Temperature sensors
Make the values of the humidity and temperature sensors available via RS232. With this you would be able to create perfect learning conditions if you use these values in combination with a room control system which now can control the air quality or the temperature conditions in the classroom.
3 votes -
Support for external keyboard layouts (other than english)
I'm having an issue where external keyboards used with SMART boards don't support the Nordic layout. They always default to the English layout, which is problematic since our teachers have keyboards with the Nordic layout.
The reason our teachers need to be able to use the Nordic layout is because they must input their credentials into Lumio and other education apps without using the on-screen keyboard. If they were to use the on-screen keyboard, students would able to see their credentials pretty easily.
We have set the language of the system to be Finnish, tried different software, tried multiple keyboards…
2 votes -
Replacement nibs for 6000S pens
It would be ideal if the nibs for the 6000S model pens could be available for purchase on their own. We have several pens with broken nibs or nibs that sometimes fall out.
3 votes -
Get an external docking station or power supply for ICT for OPS
An ICT department who have many smartboard in many class will be easier to manage if we could have an external docking station or power supply to connect the OPS for test or pré installation in a domain to prepare massive deployment for example.
1 vote -
Workflows with the new SMART ID cards
It should be possible to store certain individual workflows on the new SMART ID cards. Imagine a teacher or a meeting room user walking up to a 6000s, taping on the 6000s screen with his/her SMART ID card and then the predefined workflow starts automatically:
- the user will be logged on to SMART iQ™ with the SMART account
- the predefined app is going to launch (i. e. SMART whiteboard or SMART TeamWorks™/PowerPoint)
- the predefined file opens
- the app browses to the predefined page/slide
This would be a real USP and it would meet the needs of teachers or meeting room…
1 vote -
Picture in picture
Picture in picture to allow teacher to show their presentation/software on one half of the screen from HDMI source and the other half to be able to use as a independent whiteboard if they need to quickly write a note/equation
4 votes -
Be able to tailor settings that are locked down using USB key.
It would be great if IT admins can specify which settings are locked with the USB key. For example, students in our school have found the brightness and contrast sliders in settings, and when both are turned all the way down it's pretty much a black screen. It's a lot of trial-and-error prodding to hit the right spot and get the sliders back up. It's such a massive waste of time when this is happening several times a day in multiple rooms across multiple sites.
An alternative to a tailored settings key would be to have one that locks out…
3 votes -
SMART Board® GX series no Proxy settings on Wifi connection
There is no ability to set proxy setting in the Wi-Fi connection on the GX Series Boards. Needs to be similar to how this works on the MX Series. (Using latest Firmware as on Aug 2021)
1 vote -
bring back the small eraser
I used to have a Smart Board 6000 series and the nicest feature was the mini eraser on the end of the pens. I recently got a new MX series board and I'm very disappointed by the lack of small eraser. I'm a teacher and being able to erase a small section instead of using my palm to erase it all is a lot easier when it comes to teaching.
3 votes
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