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41 results found

  1. Problem with MX V3 and V3N HDMI controller settings.
    V2 and V2-C had an option for advanced HDMI settings where a customer could set HDMI standard (1.4b or 2.0), HPD impulse, MHL settings and quick USB switching.

    We noticed that in some regions a lot of schools had received computers from tenders such as HP ProBook 450 G8 and a few others that do not work with HDMI 2.0 standards.

    Since the interactive display does not allow changing that setting, the computer does not work with the display no matter the cable that the customer uses.

    9 votes

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  2. The IFP's need a safe eject option for USB Flash drives. There is a safe eject option on computers to keep files from becoming corrupted. These SMART Boards need to have the same option.

    1 vote

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  3. I know this is minor, but please speed up the time it takes to roll the dice in the Whiteboard app. It is so long right now it kind of makes it unusable. (Or even better, make it a setting.)

    8 votes

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  4. we are in GCC all Arabic counters used smart MX and looking for Arabic Languages pls add.

    1 vote

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  5. It is essential that I can play audio while the screen is paused or shaded. This was possible on earlier versions but no longer works on MX (v2). This is a MAJOR FLAW! I used this frequently to do listening activities in Spanish classes which is a big part of the course. I also enjoyed being able to play soft music in the background while students had work time. Please fix this!

    47 votes

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  6. I disabled the embedded OS and also created a PIN for students not to re-enable it and changed the default boot source to my PC. But the problem is that the system still askes PIN when I turn on the display. I do not wish it because students can see PIN while I am entering it. I wish the PC to boot directly without asking for PIN.

    1 vote

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  7. It Would be great if there was a way to connect a third part graphic tablet like a wacom via HDMI to the Smart panel. It's strange that Smart doesn't have this option. does any developer have any solution on this? it's possible to modify the Smart Android operating system?

    1 vote

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  8. The option to change EDID version on older boards was very useful as some classrooms have long cable runs which high spec laptops do not work with without changing refresh rate and colour space. By changing the EDID version on the board this made the rooms much more user friendly for a variety of devices.

    2 votes

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  9. we need to have the ability to import ppt files into the whiteboard application to use all its unique features and delivery mode

    3 votes

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  10. We love the new PIN option but there is a problem with it staying locked. We are a Catholic School who shares our classrooms with many other functions after school hours and would love to lock our boards so they can not be used by anyone but our teachers, we do sign out of our accounts so they are not available. If we put the PIN in and shut the board down, when it gets started back up it has unlocked. This would be a great feature for many schools I presume, is there a way to make this happen?…

    3 votes

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  11. The kids and also the teachers are having severe problems on writing on the whiteboards without the annotation layer resizing or shifting unwantedly, resulting in destroyed proportions regarding the whiteboard backgrounds. I'd like a way to lock the gestures or to turn them off completely for the system, since they destroy a lot of usability for us sadly. (GX series)

    3 votes

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  12. While security is key, in classrooms where teachers move between classrooms, the full username/email and password sign in every time a user switches to a new hour detracts from time spent preparing for class.

    An easy solution is to hold the persons username/email in a queue on the left side of the board (similar to what Chrome does with multiple users) and then have teachers JUST type the password. This provides a nice balance of security and ease-of-use.

    Watching teachers log in several times a day in front of high school students is painful. This might be a quick solution…

    13 votes

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  13. We are a campus of 24 plus SMARTTechnologies SBID-MX275-V2. The last order arrive and were the SMARTTechnologies SBID-MX275-V3.
    PROBLEM: the V3 runs Smartmirror NOT SmartScreen.
    PLEASE PLEASE get SmartMirror to run on the V2

    This is a massive training issue if the V2 and V3 run two different Window screen sharing software...

    I'm really questioning if we should have stuck with SmartTech - I know that the next time we are doing a campus upgrade.. other devices will be considered
    sorry

    4 votes

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  14. 1 vote

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  15. Would like a way to disable the front buttons on the MX V2. Similiar to how it works somewhat with the older 6000 series displays. Where the touch buttons can be deactivated.

    6 votes

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  16. It should be possible to deactivate the network card that is passed on from the display to the OPS PC.

    The background to this are "problems" in networks where certain images are installed via PXE boot based on the MAC address.

    It happens again and again that the MAC address changes later.

    2 votes

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  17. I'm having an issue where external keyboards used with SMART boards don't support the Nordic layout. They always default to the English layout, which is problematic since our teachers have keyboards with the Nordic layout.

    The reason our teachers need to be able to use the Nordic layout is because they must input their credentials into Lumio and other education apps without using the on-screen keyboard. If they were to use the on-screen keyboard, students would able to see their credentials pretty easily.

    We have set the language of the system to be Finnish, tried different software, tried multiple keyboards…

    2 votes

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  18. I used to have a Smart Board 6000 series and the nicest feature was the mini eraser on the end of the pens. I recently got a new MX series board and I'm very disappointed by the lack of small eraser. I'm a teacher and being able to erase a small section instead of using my palm to erase it all is a lot easier when it comes to teaching.

    3 votes

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  19. Tenemos una pantalla SMART modelo MX100 comprada recientemente y no podemos conectarle una webcam. Nos parece increible que una pantalla tan reciente y no muy barata para un centro escolar no soporte la conexión de una webcam para videoconferencias.

    ¿Se podría hacer algún tipo de actualización del software para solucionar este inconveniente?

    2 votes

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  20. To be able to disable front panel control buttons on a SMART MX series panels. This is a customer request

    9 votes

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