25 results found
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Remotely Configure MX System Update Settings from SMART Remote Management
We have 150 MX boards (66% V5), where it would be of benefit of us to manage the board's system update settings via the Remote Management system.
Our preferred method of updating the boards would be to test an update on a few boards before allowing the update to roll out to the rest of our boards.
Rather than visit each board, we would like to be able to configure these settings via policies in Smart Remote Management.
6 votesCustom commands can be sent via SMART Remote Management to configure your displays' update policies. See this page for more info: https://support.smarttech.com/docs/online-services/remote-management/en/running-other-commands/sending-custom-commands.cshtml#
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Screenshare Window with Audio
Allowing audio to be Mirrored to the smartboard via the SMARTMirror app for one window only, not just for the entire screen.
2 votes -
New whiteboard page
Hi, I would like to have the possibilities to add a new whiteboard page lower down, for example to press the plus sign (like it is in Lumio).
We also had recognize that the picture with three clocks is under the label manipulatives but there is no interactivity, so it should be under the label organizer instead.1 voteHi Mona, we will be releasing iQ 4 this year, and with it, the iQ Whiteboard will have a new menu design that allows you to place it where you choose on the screen. That will include placing the New Page button within easier reach.
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Periodic Chromium Updates
Please update the Chromium software periodically. Currently it is over a year old and certain websites are not working. Or, actually use Google Chrome and allow us to update it as needed.
2 votesiQ 3.15 that was released in the Fall includes a newer version of Chromium. SMART remains committed to regular iQ releases that may include updates to the browser during a display's supported period.
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Google Drive
Salve,
più che un'idea è una richiesta di aggiornamento. Il vostro software per la condivisione dei file di lavagna con Google Drive non soddisfa i requisiti di sicurezza di Google Drive che dunque viene bloccato (da app whiteboard stock). Questo rende la vostra app praticamente inutile per chi utilizza il cloud Google (centinaia di Istituti scolastici) per l'archiviazione delle loro lezioni.2 votesNew SMART Boards running iQ4 are fully Google certified and can access Google Drive using the official Google Drive app or via the included Files app.
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Board login
Need to have a way to login to the board with Google account that does not require entering username and password on the screen. Also need a way to enter the screen lock PIN without having to do it on the board.
Not practical or secure to do this in front of a class full of students!
Best solution would be through app that connects to board that teacher can login with so it is not seen on board.9 votesUsers can now scan a QR code with their mobile phone to sign into a SMART Board running iQ4. See this page for more information: https://support.smarttech.com/docs/software/iq/4/en/getting-started/sign-in.cshtml
Legacy SMART Boards running iQ3 will be receiving an iQ 3.17 update expected in the Fall 2025 with this mobile phone QR code sign in capability.
Users with certain SMART Board models equipped with an NFC reader -- such as SMART Board 6000S, 6000S-V3, MX-V4, MX-V5, QX Pro, QX-V2 Pro, and RX series -- can also use their SMART ID cards to sign in to their display.
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Be able to reset NFC ID Card
We need to be able to reset ID cards (maybe from the admin console?). As teachers leave the district, many do not care to remove the ID card from their account or their account is terminated before we are able to. Also, we found a card in the hallway with no way to know who's it is. Our collection of unusable cards is rapidly growing.
3 votesThe SMART ID cards are designed to be managed using your organization's existing Google or Microsoft account management tools.
A teacher can invalidate all NFC cards associated with their account by changing the Google or Microsoft account password associated with their SMART Account.
Alternatively, admins can disable a departed user's account or change the account's password using their organization's existing Google Workspace or Microsoft Azure AD tools to invalidate all NFC cards associated with a particular user.
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Floating Keyboard placement
After the most recent update, the floating keyboard when signing 365 always starts in the upper left most part of the board. The user must drag the keyboard down to input the user name, and then again for the password. It was not like that on the old version of the software.
4 votescompleted ·
AdminSMART Technologies Product Management
(Product Manager, SMART Technologies)
responded
Thank you for submitting this request. It has been resolved in iQ 3.14 which will be released soon.
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Being able to shutdown SMART Board with Smart Remote Managment
We have 70 SMART Board in many colleges and for us is a good that we can shutdown all the boards through Smart Remote Managment. If shutdown were avalaible we can schedule an automatic task to power off the boards and save energy in our schools.
6 votesThis feature is available today, more information can be found here: https://support.smarttech.com/docs/online-services/remote-management/en/running-other-commands/restarting-shutting-down-and-waking.cshtml
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Internet issues after MX Series Update - Android 11
Nothing but issues in our pilot for the MX series boards with internet connectivity issues after the Smart Boards were updated this past week to the newest version. Internet was toggled off for wifi, but when turned back on, constant drops in connection or unable to connect at all...
3 votescompleted ·AdminSMART Technologies Product Management
(Product Manager, SMART Technologies)
responded
Please contact SMART Support and we will be happy to assist you with any issues you are having.
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Arabic language support
we are in GCC all Arabic counters used smart MX and looking for Arabic Languages pls add.
1 voteNew SMART Boards with iQ4 now have Arabic language support.
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Update chromium web browser on Smart Board MX boards
Please update chromium on the smart board MX series. The ability to use a web browser gives the smart board mx unparalleled flexibility. Right now, the chromium web browser is out of date, and is no longer able to access the most up to date features of google drive/suite tools. For example, you can no longer enter and exit presentation mode on google slides, nor is the google drive website as easy to navigate as it was last year.
Please update the chromium software to a more recent build to be able to utilize the great synchronicity between google and…
5 votescompleted ·AdminSMART Technologies Product Management
(Product Manager, SMART Technologies)
responded
SMART strives to keep Chromium up to date with each release of iQ. Please let us know if the latest version of iQ solves your issue. If it doesn't, please let us know!
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Hide floating keyboard when external keyboard is attached
It would be great if there were a setting we could enable to hide the floating keyboard when an external keyboard is attached. The keyboard pops up when we touch the panel on a text entry field option. It gets annoying and is distracting for students.
3 votesAlthough Android can't reliably detect when an external keyboard is connected, on iQ 3.15, there is a setting to turn off the on screen keyboard in Settings> Languages> Keyboard language.
Let me know if this is an acceptable workaround.
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Wake on lan
As our clients need to do some remote maintenance to the panels, woold be great taht wake on lan feature was available, because the SMATs usually are on standby mode after used in the classrooms
6 votesWake on LAN is available on the MX. You may need to set the power savings mode in Settings> Power> Energy Saving Mode to Networked Standby (https://support.smarttech.com/docs/hardware/displays/smart-board-mx/en/adjusting-iq-settings/iq-settings.cshtml).
Here is some SMART Remote Management documentation on how to work with WOL: https://support.smarttech.com/docs/online-services/remote-management/en/running-other-commands/restarting-shutting-down-and-waking.cshtml
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mirror
In the panel's settings, there is a 'Board Name.' Can this board name be used as the device name within SMART Mirror? When the board is turned on/off with the black button on the side, the SMART Mirror settings are cleared, resulting in numerous devices with the same name to connect to: iMQ995. This presents an issue with 40+ airplay options. If SMART Mirror used the Board Name from the panel settings, the name would remain since that is not cleared with a hard shut down.
4 votescompleted ·AdminSMART Technologies Product Management
(Product Manager, SMART Technologies)
responded
The latest version of SMART Mirror (4.17) now persists the name across a power cycle.
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Files that are created and stored on the SMART Display - can they be uploaded to Google Drive?
Can files that are saved on the SMART Display be uploaded to Google Drive?
9 votes -
Lock Screen on MX Series
Due to students accessing the web browser on the board in a location where internet is limited to only staff, I would like the capability of a lock screen on the MX series, so that teachers have to enter a pin or code in order to use the board at all. Other options would include using the USB key or something else along that line to lock/unlock the screen.
8 votescompleted ·AdminSMART Technologies Product Management
(Product Manager, SMART Technologies)
responded
This has been implemented in the latest version of iQ.
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Individual sticker to make any object a SMART Tool Explorer tool
It would be awesome to have a kind of sticker which can be attached to a physical object to make this object work like a SMART Tool explorer tool.
Let's say a teacher wants to use his/her physical, traditional "old school" ruler or protractor on the 6000s. How awesome would it be if he/she can put a sticker onto the ruler or the protractor and these objects would behave as the digital tools in SMART iQ™ or in the SMART Notebook® software. Underneath the shape of the physical tool you will see the matching digital tool. If you are moving…
1 voteWe are tackling this solution in a slightly different way by allowing users to program whatever image they want on to the stamps they currently have. This will be available in the upcoming iQ 3.15.
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front panel buttons
To be able to disable front panel control buttons on a SMART MX series panels. This is a customer request
9 votesThis feature is available on SMART Board MX-V5, MX-V5 Plus, RX, and QX-V2 Pro series displays running at least iQ 4.4 in Settings> SMART> Button Settings> Disable convenience panel buttons.
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Webcam above the monitor
Create a screw hole or a stand to attach a Webcam above the MX200v2 monitor
6 votescompleted ·AdminSMART Technologies Product Management
(Product Manager, SMART Technologies)
responded
The MX-V4 and above have mounting holes for cameras. There is no plan to refit older panels with mounting holes.
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