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34 results found

  1. The option to change EDID version on older boards was very useful as some classrooms have long cable runs which high spec laptops do not work with without changing refresh rate and colour space. By changing the EDID version on the board this made the rooms much more user friendly for a variety of devices.

    2 votes

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  2. we need to have the ability to import ppt files into the whiteboard application to use all its unique features and delivery mode

    3 votes

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  3. We love the new PIN option but there is a problem with it staying locked. We are a Catholic School who shares our classrooms with many other functions after school hours and would love to lock our boards so they can not be used by anyone but our teachers, we do sign out of our accounts so they are not available. If we put the PIN in and shut the board down, when it gets started back up it has unlocked. This would be a great feature for many schools I presume, is there a way to make this happen?…

    3 votes

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  4. The kids and also the teachers are having severe problems on writing on the whiteboards without the annotation layer resizing or shifting unwantedly, resulting in destroyed proportions regarding the whiteboard backgrounds. I'd like a way to lock the gestures or to turn them off completely for the system, since they destroy a lot of usability for us sadly. (GX series)

    3 votes

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  5. While security is key, in classrooms where teachers move between classrooms, the full username/email and password sign in every time a user switches to a new hour detracts from time spent preparing for class.

    An easy solution is to hold the persons username/email in a queue on the left side of the board (similar to what Chrome does with multiple users) and then have teachers JUST type the password. This provides a nice balance of security and ease-of-use.

    Watching teachers log in several times a day in front of high school students is painful. This might be a quick solution…

    13 votes

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  6. We are a campus of 24 plus SMARTTechnologies SBID-MX275-V2. The last order arrive and were the SMARTTechnologies SBID-MX275-V3.
    PROBLEM: the V3 runs Smartmirror NOT SmartScreen.
    PLEASE PLEASE get SmartMirror to run on the V2

    This is a massive training issue if the V2 and V3 run two different Window screen sharing software...

    I'm really questioning if we should have stuck with SmartTech - I know that the next time we are doing a campus upgrade.. other devices will be considered
    sorry

    4 votes

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  7. 1 vote

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  8. Would like a way to disable the front buttons on the MX V2. Similiar to how it works somewhat with the older 6000 series displays. Where the touch buttons can be deactivated.

    6 votes

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  9. It should be possible to deactivate the network card that is passed on from the display to the OPS PC.

    The background to this are "problems" in networks where certain images are installed via PXE boot based on the MAC address.

    It happens again and again that the MAC address changes later.

    2 votes

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  10. I'm having an issue where external keyboards used with SMART boards don't support the Nordic layout. They always default to the English layout, which is problematic since our teachers have keyboards with the Nordic layout.

    The reason our teachers need to be able to use the Nordic layout is because they must input their credentials into Lumio and other education apps without using the on-screen keyboard. If they were to use the on-screen keyboard, students would able to see their credentials pretty easily.

    We have set the language of the system to be Finnish, tried different software, tried multiple keyboards…

    2 votes

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  11. Tenemos una pantalla SMART modelo MX100 comprada recientemente y no podemos conectarle una webcam. Nos parece increible que una pantalla tan reciente y no muy barata para un centro escolar no soporte la conexión de una webcam para videoconferencias.

    ¿Se podría hacer algún tipo de actualización del software para solucionar este inconveniente?

    2 votes

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  12. To be able to disable front panel control buttons on a SMART MX series panels. This is a customer request

    9 votes

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  13. I used to have a Smart Board 6000 series and the nicest feature was the mini eraser on the end of the pens. I recently got a new MX series board and I'm very disappointed by the lack of small eraser. I'm a teacher and being able to erase a small section instead of using my palm to erase it all is a lot easier when it comes to teaching.

    2 votes

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  14. It would be nice to be able to send many commands via RS232 at once and that the product can support that. Example: sending a volume up command consistently by +1 though a room controller.

    Alternatively, it would be nice to have a way to control your SMART products with room control hardware using IP based controls.

    Ref: 417637

    10 votes

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