42 results found
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Smart ID Card Setup
The school has 50 to 70 teachers, ranging from pre-school to high school. It is challenging for them to set up the Smart ID cards individually in front of the panel. This is not efficiency & security for the school.
Is there a possibility for Smart ID card setup via cloud-based platforms, web pages, Smart Remote management, or other means?
And can the ID/Password be configured in bulk using a CSV file to synchronize with the Smart ID cards, under the administration of the school's IT staff.8 votes -
Larger Cursor
Would love a larger cursor when connecting my computer to the board.
2 votes -
Downloaded PowerPoint
Would LOVE if when we download a PowerPoint to the Smart Panel if it would automatically open in Lumio
2 votes -
MX-V2 to allow 16:10 aspect ratio
Implement video support on the MX v2 series to allow 16:10 aspect ratio via a firmware update. The school I provide technical support for have acquired laptops with a native 1920x1200 resolution requires recalibration/orient and we're hoping to maximise screen real estate on the SMARTBoards
1 vote -
Please update the V2 iQH811 boards to actually turn off the on-screen keyboard.
Please update the V2 iQH811 boards to actually turn off the on-screen keyboard when a physical keyboard is plugged in. As of now the toggle does nothing but the toggle works on newer boards. Please continue to support older hardware (that is not really old at all).
1 voteThank you for reporting this. This is currently being investigated.
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Please update MX086-V2 drivers to fix issue with On-Screen keyboard and Windows
We have an Smart Board MX086-V2 and at some time the on-screen keyboard started to not pop-up when the signal from our PC with Windows 10 is shown in the board. The on-screen keyboard works well with the board menus (settings and so on) and even when Windows is configured in tablet mode. But with normal mode of Windows we are forced to use the Windows virtual keyboard. SmartTech support says it is a bug in the latest V2 drivers (we have an MX086-V4 working well). Please consider an update in the Windows drivers or the board embedded system to…
3 votes -
Gestures for Smart Mirror
It would be nice to have gestures for SMART Mirror, like being able to scroll a webpage.
3 votes -
usb drives
The IFP's need a safe eject option for USB Flash drives. There is a safe eject option on computers to keep files from becoming corrupted. These SMART Boards need to have the same option.
1 vote -
GX PIN PROBLEM
I disabled the embedded OS and also created a PIN for students not to re-enable it and changed the default boot source to my PC. But the problem is that the system still askes PIN when I turn on the display. I do not wish it because students can see PIN while I am entering it. I wish the PC to boot directly without asking for PIN.
1 vote -
Change EDID version on v3 boards
The option to change EDID version on older boards was very useful as some classrooms have long cable runs which high spec laptops do not work with without changing refresh rate and colour space. By changing the EDID version on the board this made the rooms much more user friendly for a variety of devices.
2 votes -
MX HDMI 1.4b and HDMI 2.0
Problem with MX V3 and V3N HDMI controller settings.
V2 and V2-C had an option for advanced HDMI settings where a customer could set HDMI standard (1.4b or 2.0), HPD impulse, MHL settings and quick USB switching.We noticed that in some regions a lot of schools had received computers from tenders such as HP ProBook 450 G8 and a few others that do not work with HDMI 2.0 standards.
Since the interactive display does not allow changing that setting, the computer does not work with the display no matter the cable that the customer uses.
10 votes -
Dice rolling in whiteboard app
I know this is minor, but please speed up the time it takes to roll the dice in the Whiteboard app. It is so long right now it kind of makes it unusable. (Or even better, make it a setting.)
8 votes -
Importing PPt files into the whiteboard application
we need to have the ability to import ppt files into the whiteboard application to use all its unique features and delivery mode
5 votes -
PIN that stays locked until you re-enter it again
We love the new PIN option but there is a problem with it staying locked. We are a Catholic School who shares our classrooms with many other functions after school hours and would love to lock our boards so they can not be used by anyone but our teachers, we do sign out of our accounts so they are not available. If we put the PIN in and shut the board down, when it gets started back up it has unlocked. This would be a great feature for many schools I presume, is there a way to make this happen?…
5 votes -
Lock gestures button on whiteboard
The kids and also the teachers are having severe problems on writing on the whiteboards without the annotation layer resizing or shifting unwantedly, resulting in destroyed proportions regarding the whiteboard backgrounds. I'd like a way to lock the gestures or to turn them off completely for the system, since they destroy a lot of usability for us sadly. (GX series)
3 votes -
Let the MX275-V2 run the SmartMirror app for screen projectio
We are a campus of 24 plus SMARTTechnologies SBID-MX275-V2. The last order arrive and were the SMARTTechnologies SBID-MX275-V3.
PROBLEM: the V3 runs Smartmirror NOT SmartScreen.
PLEASE PLEASE get SmartMirror to run on the V2This is a massive training issue if the V2 and V3 run two different Window screen sharing software...
I'm really questioning if we should have stuck with SmartTech - I know that the next time we are doing a campus upgrade.. other devices will be considered
sorry4 votes -
Make OPS "network card" deactivatable
It should be possible to deactivate the network card that is passed on from the display to the OPS PC.
The background to this are "problems" in networks where certain images are installed via PXE boot based on the MAC address.
It happens again and again that the MAC address changes later.
2 votes -
Allow audio to be heard when screen is frozen or shaded
It is essential that I can play audio while the screen is paused or shaded. This was possible on earlier versions but no longer works on MX (v2). This is a MAJOR FLAW! I used this frequently to do listening activities in Spanish classes which is a big part of the course. I also enjoyed being able to play soft music in the background while students had work time. Please fix this!
58 votes -
Save User Icon and Username
While security is key, in classrooms where teachers move between classrooms, the full username/email and password sign in every time a user switches to a new hour detracts from time spent preparing for class.
An easy solution is to hold the persons username/email in a queue on the left side of the board (similar to what Chrome does with multiple users) and then have teachers JUST type the password. This provides a nice balance of security and ease-of-use.
Watching teachers log in several times a day in front of high school students is painful. This might be a quick solution…
14 votes -
SMART modelo MX100 y webcam
Tenemos una pantalla SMART modelo MX100 comprada recientemente y no podemos conectarle una webcam. Nos parece increible que una pantalla tan reciente y no muy barata para un centro escolar no soporte la conexión de una webcam para videoconferencias.
¿Se podría hacer algún tipo de actualización del software para solucionar este inconveniente?
2 votes
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