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  1. Please can a feature list/matrix be added for each deployable setting against the various models of SMART Board.

    A recent Support ticket has uncovered a number of functions of Remote Management are not available on GX Series boards. There is no indication on the Device Management Guide for which features will or will not work on various boards.

    This would be useful information for all to prevent unnecessary troubleshooting and support tickets that are not available on various models.

    3 votes

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    When a feature must be done differently for one or more of our SMART Board models, it is noted in the management guide. In iQ3, this is generally an exception, and most features apply universally.


    With our next generation panels running iQ4, we will be expanding this documentation. We may be able to include more detail within the iQ3 panel differences as well, and we will keep this under advisement.

  2. The option to change EDID version on older boards was very useful as some classrooms have long cable runs which high spec laptops do not work with without changing refresh rate and colour space. By changing the EDID version on the board this made the rooms much more user friendly for a variety of devices.

    2 votes

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  3. Problem with MX V3 and V3N HDMI controller settings.
    V2 and V2-C had an option for advanced HDMI settings where a customer could set HDMI standard (1.4b or 2.0), HPD impulse, MHL settings and quick USB switching.

    We noticed that in some regions a lot of schools had received computers from tenders such as HP ProBook 450 G8 and a few others that do not work with HDMI 2.0 standards.

    Since the interactive display does not allow changing that setting, the computer does not work with the display no matter the cable that the customer uses.

    9 votes

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  4. I need to assign a static IP to the GX series Wi-Fi connection, and it's not an option

    3 votes

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  5. Es wäre wünschenswert, wenn man eigene Hintergründe zu den vorhandenen hinzufügen könnte und diese nicht immer zb vom USB-Stick auswählen müsste, beispielsweise verschiedene Liniaturen...

    1 vote

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  6. Could you add the ability to adjust the time it takes to freeze the board by holding down the menu button on the GX series? Currently you have to hold it for 5 seconds and there no way to change this, it's a surprisingly long time when stood in front of a class and just generally quite annoying.

    4 votes

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  7. I know this is minor, but please speed up the time it takes to roll the dice in the Whiteboard app. It is so long right now it kind of makes it unusable. (Or even better, make it a setting.)

    7 votes

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  8. we need to have the ability to import ppt files into the whiteboard application to use all its unique features and delivery mode

    3 votes

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  9. I need Python developers, tell me where can I find a good development team? I am a freelance developer, and I took a complex project to work and unfortunately I can’t cope, I want to turn to specialists so as not to let the client down on time.

    1 vote

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    1 comment  ·  Admin →
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  10. What is the difference between outstaffing and outsourcing and freelancing? I would like to know your opinion, is it profitable to hire developers for outstaffing, or is it worth considering other options.

    2 votes

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  11. It would be nice to be able to utilize a PA system through the smartboard speakers or a silent alert for active shooter/intruder in the building. Maybe a button that administration or any teacher can press that would turn the boards a specific color and say intruder. I think with what we are seeing around the US, this is an important safety feature that all schools can use. A double measure if you will.

    1 vote

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  12. While SmartBoard do support the installation of TLS certificates for use with cloud-based filtering and 802.1X EAP protocols for wireless authentication, They do not support 802.1X EAP-TLS for certificate-based authentication and it is not possible generating a CSR from the SMART Display required for 802.1X EAP-TLS certificate-based authentication.

    This is highly desirable from a security point of view

    2 votes

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  13. Hello everyone, I'm new and I would like you to recommend something to me. Can you tell me about video marketing trends? Or recommend some study material. I will be grateful for your help.

    1 vote

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    1 comment  ·  Admin →
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  14. Recommend me any studios that could help with front-end development and design for the mobile app and website of my travel agency. To be honest, I have no experience of cooperation with programmers, so I decided to ask you about where it is better to contact on this issue.

    1 vote

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    1 comment  ·  Admin →
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  15. Hello. Recommend me some IT companies that could help me with DevOps consulting and advise me on my questions. I will be very grateful for your help.

    1 vote

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  16. We would like to have the option of opening Slides in editing or presentation mode by default. The current OS will only allow presentation mode, but not all of us use the board this way. It's annoying to have to open each Slide in the desktop site every time I want to make the slightest change or have students manipulate objects.

    1 vote

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  17. Change default pen thickness and colour for Notebook software. Apparently this is no longer a feature. It would be so cool not to have to change the pen's thickness in particular every time I write on the board.

    5 votes

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  18. ood morning
    in the backgrounds you would need a checkered image (GX series)

    2 votes

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    1 comment  ·  Admin →
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  19. We love the new PIN option but there is a problem with it staying locked. We are a Catholic School who shares our classrooms with many other functions after school hours and would love to lock our boards so they can not be used by anyone but our teachers, we do sign out of our accounts so they are not available. If we put the PIN in and shut the board down, when it gets started back up it has unlocked. This would be a great feature for many schools I presume, is there a way to make this happen?…

    3 votes

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  20. I need field service management software that prepares employees for all the preventative work a customer needs and streamlines all aspects of mobile workforce management. Can you advise something?

    1 vote

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    1 comment  ·  Admin →
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