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← SMART Technologies Customer Feedback Program

SMART Notebook

Our team is working hard towards improving the product, and we would love to get your feedback on features and issues. Also, check back often to vote on ideas and see where your ideas are in the pipeline.

SMART Notebook

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799 results found

  1. Formen durch Multitouch erkennen.

    Da das Board über 20 Touchpunkte verfügt, könnte man doch vielleicht die Formerkennung und proportionale Skalierung mit multitouch realisieren, wie dies z.B. in Procreate geht. Beispiel: ich male eine Ellipse und bleibe mit dem Stift am Ende auf dem Board, wodurch dir Form automatisch erkannt wird. Durch Aufsetzen eines Zeiten Fingers der anderen Hand erfolgt die Skalierung automatisch proportional.
    1 vote
    0 comments  ·  [Latest] Notebook 24.0  ·  Admin →
    How important is this to you?

  2. exchange

    Notebook teacher share links no longer working with domain exchange.smarttech.com. Required to replace with http://smex.smarttech-prod.com/ in order to direct to shared lesson.
    Submitted on behalf of customer, case 786397.
    1 vote
    0 comments  ·  [Latest] Notebook 24.0  ·  Admin →
    How important is this to you?

  3. Clone page stop things moving

    When cloning a page, everything on the page shifts around meaning it has to be readjusted to place it backs to where it was, hence wanting to clone the page to be the same.
    1 vote
    0 comments  ·  [Latest] Notebook 24.0  ·  Admin →
    How important is this to you?

  4. Bring Back SMART Exchange

    When I went to go to exchange.smarttech.com to download a notebook file on the website it takes me straight to Lumio by SMART for some reason. When I went to download a smart notebook file on my computer that option is not there, there is only a upload to lumio icon. Please bring back the feature that allows you to download files as SMART Notebook Files on your computer, and SMART Exchange.
    2 votes
    1 comment  ·  [Latest] Notebook 24.0  ·  Admin →
    How important is this to you?

  5. TRANSPARENCY

    I miss the "Transparency" function, where you could lower or blur the background of an image. It is not included in the new version. RESET, that's the whole idea of ​​Notebook. Thanks!
    1 vote
    0 comments  ·  [Latest] Notebook 24.0  ·  Admin →
    How important is this to you?

  6. share option not available in Smart Notebook

    The share option in File menu is not available, even though I'm signed in.

    I want to transfer my file over to Lumio with the "share" option in File menu, but can't click on it (not available)
    1 vote
    0 comments  ·  [Latest] Notebook 24.0  ·  Admin →
    How important is this to you?

  7. Zoom Feature on a File Page

    The zoom feature in SMART Notebook is currently quite unintuitive and difficult to use in the classroom.

    Default Zoom Level: The default zoom setting is at 230%, which is intended to fill a SMART Board screen. However, this level limits the zoom range, as the maximum zoom is only 300%, meaning you can only magnify content an additional 30%. This limited zoom range doesn’t offer the flexibility needed in a classroom setting, where a larger range would be more helpful. For comparison, a useful magnification tool would allow zooming in and out with larger, practical increments—similar to how a microscope…

    3 votes
    0 comments  ·  [Latest] Notebook 24.0  ·  Admin →
    How important is this to you?

  8. Magic inkt to be erase with the erase - to put before a text

    being able to use a "magic inkt" to put a box above a text en being able to erase it with the eraser.
    So we would be able to put our answers but they wont be visible for the students and when we need them we just have to erase the magic inkt...
    1 vote
    0 comments  ·  [Latest] Notebook 24.0  ·  Admin →
    How important is this to you?

  9. Cross hair has vanished from protactor! Can you reinstate please - or advise me how to do thos.

    Cross hair has vanished from protactor! Can you reinstate please - or advise me how to do thos.
    1 vote
    0 comments  ·  [Latest] Notebook 24.0  ·  Admin →
    How important is this to you?

  10. interactive independent activity

    when doing online activity with kids, have option to touch correct spot. For example: with angle pair relationships, I want to be able to put up a graphic with a certain angle highlighted and tell them to find the angle the alternate interior angle. Then after they touch the correct spot, it would tell them. So on our end, we would be able to draw the areas they could touch that would be correct.
    1 vote
    0 comments  ·  Notebook 23  ·  Admin →
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  11. It would be useful to change the background of all the slides together, rather than one at a time. A masterslide like you get in Powerpoint

    7 votes
    0 comments  ·  [Latest] Notebook 24.0  ·  Admin →
    How important is this to you?

  12. Größenänderung von Objekten

    Durch Ziehen am Anfasser kann man die Größe eines Objektes ändern. Für Formen ist das in Version 22 nur proportional möglich, in Version 24 nur frei. Jeweils unabhängig vom Drücken der Shift-Taste! Grafiken lassen sich nur proportional skalieren.
    Es wäre sinnvoll, das Verhalten zu vereinheitlichen:
    Konsequenterweise sollte in jeder Version und für alle relevanten Objekte (Form oder Grafik) das Verhalten gleich sein: ohne Shift freie Größenänderung, mit Shift proportional.
    2 votes
    0 comments  ·  [Latest] Notebook 24.0  ·  Admin →
    How important is this to you?

  13. Right click to get previous files

    Get a recent files list when right-clicking on the SMART Notebook icon in the taskbar while using SMART Notebook 24.
    Used to be there now disappeared. Really useful when planning the day ahead and then closing the files before going home.
    3 votes
    0 comments  ·  [Latest] Notebook 24.0  ·  Admin →
    How important is this to you?

  14. Extend page function misaligns

    Please fix the pen alignment problems when extending a page.

    Overall, this software is at its most glitchy and buggy that it's ever been.

    When trying to complete a handwriting lesson, using a Smart dedicated lined handwriting paper background, when I extend the page, it messes up the alignment of the pen, so what was once written nicely on the line, is now floating in the air!

    This is just one of many glitchy problems. Are your software engineers looking at all these bugs?
    4 votes
    1 comment  ·  [Latest] Notebook 24.0  ·  Admin →
    How important is this to you?

  15. Fix the problems

    Dear Support Team,

    I am writing to express my deep dissatisfaction with the latest version of Smart Notebook, which has been causing significant disruptions in my workflow. After using the software for six years, I have never encountered such persistent issues, and I am now reconsidering whether to continue my subscription.

    Here is a list of the major problems I’ve encountered:

    • The software crashes at least twice per hour, making it highly unreliable.
    • It offers to restore lost data after a crash, but this function does not work as promised.
    • The handling of tables is terrible, with constant glitches that…
    5 votes
    1 comment  ·  [Latest] Notebook 24.0  ·  Admin →
    How important is this to you?
    acknowledged  ·  AdminJoe Selby (Senior Product Manager, SMART Technologies) responded

    Hi Anna


    I understand your frustration. If you would be willing to send us some of the .notebook files where you experience these issues, it would help us identify and resolve the issues as quickly as possible.


    If so, please reach out to https://www.smarttech.com/connect-with-smart/contact-support to send the files to the Notebook product team.


    Thank you.

  16. Transparent Background Mode - Pedagogical Practices

    Please add Transparent Background Mode back into SB24. We have developed our teaching pedagogy and learned to stack windows in a certain order with SMART Notebook software on top to utilize this feature. This feature was helpful and built into our teaching practices.
    2 votes
    1 comment  ·  [Latest] Notebook 24.0  ·  Admin →
    How important is this to you?

  17. Allow SmartInk to be compatible with BenQ boards

    I use SmartNotebook all the time, but my school just changed my board to a BenQ. I cannot use the writing feature on the board.
    1 vote
    acknowledged  ·  2 comments  ·  [Latest] Notebook 24.0  ·  Admin →
    How important is this to you?

  18. The pen style, thickness/color in notebook 24 will not work. I am unable to change the pen. It works in version 22.

    1 vote
    0 comments  ·  [Latest] Notebook 24.0  ·  Admin →
    How important is this to you?

  19. Can you please recreate Vortex Sort?

    Please can you bring back Vortex sort in the tool kit. It was a great resource.
    1 vote
    0 comments  ·  [Latest] Notebook 24.0  ·  Admin →
    How important is this to you?

  20. Druck, PDF Export aus 4k Presenter

    Aus 4k Presenter ist kein PDF Export möglich. Bitte ermöglichen.
    Die Druckfunktion in 4k Presenter druckt nur ein weißes Blatt.
    1 vote
    0 comments  ·  [Latest] Notebook 24.0  ·  Admin →
    How important is this to you?
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