18 results found
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Ability to open Google Slides files in Whiteboard app
Open files within the Slides app using the Whiteboard app without having to convert to a PDF.
1 voteThis is not technologically possible. Google Slides must be exported as PDF or PPT. They cannot be inserted directly into Whiteboard or Notebook.
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SMART-ify the new iQ 4 system
The new UI feels like a giant Android tablet. Classroom users have commented that they get lost trying to use it. I also have 90% of my fleet on the older model with the original UI so now when someone goes to a new one, they need to be trained on how to use it again. Could you add option to "SMART-ify" the new iQ 4 system so it looks the same as the older models?
4 votesThe new iQ4 experience strikes a balance between compatibility with Android apps and services within the Google Play ecosystem while maintaining ease of access to common functions for a front-of-the-room display. This necessitates the changes that were introduced with this update.
iQ3 displays can upgrade to the iQ4 experience with an optional AM60 appliance upgrade. Additional information here: https://www.smarttech.com/education/products/accessories/smart-computing-modules
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1 vote
Unfortunately, this feature won't be coming to the SMART Board 7000 series displays due to technical limitations. However, your feedback has been incorporated into the 7000's successor, 7000-V2, and all subsequent newer SMART Board models.
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Split Screen Option for MX V1 and V2
It would be nice to be able to have the option to use Split Screen as this shows https://support.smarttech.com/docs/software/iq/en/getting-started/split-screen.cshtml . Some of our boards have the V3 and teachers are able to use it while other teachers have the V2 and unable to use it. All of our teachers want to use it. Can there be an update to the software to allow this for previous MX versions?
4 votesSplit screen will not be offered as a feature on MX-V1 and MX-V2 displays due to the hardware and performance limitations of these displays.
These displays can upgrade to the new iQ4 experience with split screen via an AM60 appliance upgrade. Additional information here: https://www.smarttech.com/education/products/accessories/smart-computing-modules
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Allow the use of other NFC/RFID cards
It would also make sense to allow NFC/RFID cards from other manufacturers because schools already have their access cards/tags for building access etc. They don't like being forced to carry another card specifically for iQ login. Because of this limitation, customers often don't use Smart login in iQ.
4 votes -
Force Safesearch on iQ Browser app
Please add the option to force 'SafeSearch' and Youtube 'Restricted Mode' on the built in browser app (both can be done by editing the local /etc/hosts file in the Android system)
1 voteUnfortunately, the Android system doesn't allow /etc/hosts to be customized.
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Support for Hardware Authentication Keys (MFA)
Currently, hardware authentication tokens/keys aren't supported. We have some users using Titan Security Keys for multi-factor authentication, so it would be helpful to support USB-A/USB-C keys such as these.
1 voteGood idea. Unfortunately, Titan Security Keys are not compatible with the version of Android that is running on any existing SMART Boards. Google has indicated they do not have plans to support this.
We'll reevaluate this with our upcoming generation, V5, SMART Boards.
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Mifare card support
Please could you add support for Mifare NFC cards, We already issue staff with a card for building access, printing, etc, so having to issue all staff with a separate SMART branded card is a pain
1 voteUnfortunately, there isn't an industry standard protocol for handling user credentials stored on NFC. Each building access or identity provider has their own closed-source proprietary way of accessing and processing this information.
The display currently supports reading Mifare NFC but the board can't decrypt the user credentials that are stored on it. If your building access provider has an Android app, then it may be possible to read this information.
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Browser has full screen feature
The Chromium browser doesn't have a full screen function to make the webpage completely full screen on Smartboard display (hide the side bar and the top bar for url address and tabs). In educational setting, it is very inconvenient because students like to touch different tabs to get out of the instruction page where they are instructed to complete tasks.
1 voteThank you for your feedback.
We have provided this feedback to the Google team at Chromium. Hopefully, they take this into consideration for an upcoming version as more and more IFPs are using their browser.
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Visualizer app
It would be great if the Visualizer app from IPEVO was allowed in the app store. We don't have remote management software so we can't add the app ourselves to the SMART board app store, but it would be great if that app was available for use since it matches the hardware my district has.
1 voteUnfortunately, IPEVO controls the distribution rights of their app.
Perhaps your IPEVO support contact will be able to share a copy of this app with you as an Android APK file that may be installed on other Android devices such as the SMART Board.
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android v12
Unable to use MS Teams on the board due to company policy of needing a more recent copy of android OS
3 votesYou may upgrade your SMART Board with an AM60 OPS appliance. This is a fully Google EDLA-certified Android 13 solution enabling the latest features in iQ4 and Google Play Services. This device will allow you to run apps found on the Google Play Store, including Microsoft Teams.
More information may be found here: https://www.smarttech.com/education/products/accessories/smart-computing-modules
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Youtube full screen option not available from Chrome browser
Youtube full screen option not available from Chrome browser if the The version of the browser is 81.0.4044.96 and Operating system is Android 8.0.0 SmartBuild 3.6.9040
13 votesUnfortunately, this is not possible. The engineering team has explored this issue and discovered that there is a hardware limitation that prevents the browser from displaying videos in full screen.
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Display 2 Chrome windows at the same time
It would be great to be able to display 2 chrome windows at the same time. You can have timer or directions on one and another for the activity.
2 votesUnfortunately, this is not possible due to a limitation of the Android operating system where only one instance of an app's window may be displayed at a time.
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SMART Global Service Region
When you are logged into an account on the display.
The option to change the region disappers in the settings.
Despite no possibility to change it specifically on the SMART Account itself. Is that an intended feature?1 voteThe SMART Service Region settings can only be set when no users are logged in. This setting will apply to all users that log in to the display.
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Kapp App/Whiteboard Support-Chromebooks
Chromebooks need to be supported by the Kapp app.
Currently the only way for our teachers to initiate a Whiteboard sharing session is by downloading and launching the app on their personal phones. When they download the app on their Chromebooks, it gets stuck on "connecting" after scanning the QR code. Smart support confirmed there is currently no support for Chromebooks/ChromeOS.
4 votesUnfortunately, the kapp solution is no longer supported.
However, Chrome OS users may access Lumio (http://lum.io/) which performs many of the same whiteboard sharing features as kapp.
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SMART Kapp Add-on play back and option for meeting pro
Hi, when using the SMART Kapp add-on in notebook I find that it's a really useful to be able to watch the video to look at idea progression. Is there anyway other than using the smart recorder to capture the video to embed this file in notebook.
Secondly, I also use SMART meeting pro in the corporate space. Is there any way to use this add-on within meeting pro as this is a very powerful tool and would be great to be able to capture.
Thanks,
Cathy
1 votedeclined ·
AdminSMART Technologies Product Management
(Product Manager, SMART Technologies)
responded
Thank you for the suggestion. We’re not currently adding features to SMART Meeting Pro or to SMART kapp.
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Web content
When we use chrome, the size is the words in some pages is too small. For instance Wikipedia
The flash contents aren't displayed. Here is Spain we have many educational contents (made by administration) in flash. Till we have them in HTML5 we would need to use them.
1 voteThe iQ system is based on Android, which unfortunately does not support Flash.
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Add ability to share in kapp with remote participants able to view-only
When I have a device following me in Kapp mode, the device sees what I write in real time. Is there any way to turn off the devices' ability to write on the whiteboard space? Perhaps have an option to give permission to write.
5 votesWe are working on a new Whiteboard experience that will replace the kapp whiteboard. We’ll look to include this functionality in the new experience.
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