40 results found
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Filtering Devices by Absence of Tags
Make the filters boolean, and allow a filter to show all devices that DO NOT have a particular tag
1 vote -
Command Should untarget When Removing Device from Group
Removing a device from a group in SRM should remove the group-applied command targets for that device as well.
1 vote -
The credit-based licensing system calculation is too complex.
The complexity of the calculation involved in the Smart Remote Management credit-based licensing system has led to a lack of understanding among most customers.
Additionally, Education customers face separate different time slots when purchasing the IFP, further complicating matters.
Even the Smart Support Agents are struggling to fully comprehend this credit-based licensing system.
Therefore, it is recommended to contemplate simplifying the licensing system.1 vote -
Provision/change settings for SMART Mirror within the Remote Management portal
Despite newer boards now forcing the use of SMART Mirror, there is no functional way of managing settings within the app via Remote Management, simply being told to manually apply these instead.
On a fleet of 140ish boards, that simply isn't sustainable, especially not for a consistent experience for staff and students.
The following should be configurable via the MDM as a minimum:
- Room Name (including an option to copy the board name that is set already, like Screen Share previously did).
- Moderator Mode.
- Floating ID.
- All network settings, including enabling/disabling AirPlay, Miracast, Google Cast etc…14 votes -
More Setting Controls in Remote Management
We would love a way to remotely send the following settings to our fleet of smart baords.
- Turn off the screen sharing code at the top
- Turn off touch sounds
- Disable unused inputs
- Turn on Wake on LAN
2 votes -
Sort panels so I can see if they are online on the list
I need to be able to see what panels are connected and up and running. it could be nice to see it in the list... not only what panels have connected today.
I need to send instant messages to the online panels in the school. and only the online ones.2 votes -
Add option to disable 'Create pin to lock the display'
Can we add the option to disable the 'Create pin to lock the display' located on the home screen? Either through the settings menu, or admin portal. Our boards are setup for self-service in an education facility catering for a wide variety of users.
6 votes -
reset volume value over night automatically
Allow us to reset volume to a certain value every night. so has not been set LOUD the day before and you get a heart attack in the morning.
2 votes -
push web shortcuts remotely
Let us make web shortcuts in the RDM and push them out on the devices. At our school we have some urls that are used on multiple panels and it would be great to place them on the panel front page remotely.
2 votes -
Allow MDM to enforce default screen share app.
Use the MDM to set the default screen share app and related settings.
9 votes -
set volume levels
It would be handy to be able to set the volume levels remotely before we disallow volume adjustment. It would not be good to lock the user out of the volume control if the volume is set too low, or too high. We should be able to set the volume at a certain percentage and then disallow any adjustment.
1 vote -
Default apps in the iQ Home Screen
Allow administrators to use SRM commands to force all enrolled SMART Boards to display the same standard apps like Camera & Whiteboard. (This is a suggestion from an end-user I helped)
4 votes -
Schedule Updates via Smart Remote Management Job
Please let us schedule when to Update the Smartboards via Job in Smart Remote Management. We got more than 190 SmartBoards and we want to plan ourselves when to install the Updates. Installing by Hand is no option.
13 votes -
Multiple ideas
Detailed usage logging with possibility to make exports, so that we can verify if the Smart displays are really being used when the room is booked for specific hours.
I see that it's already been asked, but the shutdown command would be highly appreciated so we can create a power schedule with time triggers.
It's currently only possible to sort by "Last Seen" would like to be able to also sort by "HardwareID" and "Name"4 votes -
Enable users to push out certificates via the SMART Remote Management Console
When I click on a device or a device filter group and then choose Repositories actions->Settings->Add New->Certificates and try to Install a CA Certificate to my devices it always come back with the error 'Name' field has errors. I contacted support and they stated that this functionality is not supported at the time. They didn't know when or if it ever would be.
I would find this quite helpful as we have around a 100 boards in our schools and I would much rather be able to push out our certificates than visit each board to install them.
3 votes -
Disabled Message on Display
Hey SMART,
It would be great if you could show a message on the Display, when a specific app through the Remote Management is disabled. Like "This app is disabled"
All the best
/Alex2 votes -
1 vote
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Better SMART Remote management documentation
The "ADMINISTRATOR GUIDE" is not in detail, so many functions are no mention. The users are so confuse !
14 votes -
Allow granular security permissions for User Accounts
Currently in RMS you can choose between 'Admin, User, Observer, Techer' and these permissions do not make much sense. It would be nice to set Granular Permissions to certain accounts like if I want my Help Desk to only be able to Remote Control Boards.
2 votes -
Security permissions and Tags
Allow the Tags for User Accounts to function as you would expect. If I have a Technician in charge of three buildings and I have the Boards tagged for Building Codes, I would expect to be able to limit that user to engage their permissions on just those devices with those tags. This currently does not work.
1 vote
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