33 results found
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Text Boxes
Please can you create a text box function? It's 2024 (almost 2025) and Notebook still doesn't have a working textbox function.
Please make a text box function, where you can align the text in different places inside the box and be able to format colours of both the text and the box.
Without this feature, it is painfully slow and arduous to make a text box, as you have to make a box, then some text and finally group them together.
1 vote -
Please add back the Insert from Scanner Option to Notebook
I use the Insert from Scanner Option to Notebook all the time. Please add this back to the latest Notebook.
1 vote -
Formen durch Multitouch erkennen.
Da das Board über 20 Touchpunkte verfügt, könnte man doch vielleicht die Formerkennung und proportionale Skalierung mit multitouch realisieren, wie dies z.B. in Procreate geht. Beispiel: ich male eine Ellipse und bleibe mit dem Stift am Ende auf dem Board, wodurch dir Form automatisch erkannt wird. Durch Aufsetzen eines Zeiten Fingers der anderen Hand erfolgt die Skalierung automatisch proportional.
1 vote -
exchange
Notebook teacher share links no longer working with domain exchange.smarttech.com. Required to replace with http://smex.smarttech-prod.com/ in order to direct to shared lesson.
Submitted on behalf of customer, case 786397.1 vote -
Clone page stop things moving
When cloning a page, everything on the page shifts around meaning it has to be readjusted to place it backs to where it was, hence wanting to clone the page to be the same.
1 vote -
Bring Back SMART Exchange
When I went to go to exchange.smarttech.com to download a notebook file on the website it takes me straight to Lumio by SMART for some reason. When I went to download a smart notebook file on my computer that option is not there, there is only a upload to lumio icon. Please bring back the feature that allows you to download files as SMART Notebook Files on your computer, and SMART Exchange.
2 votes -
TRANSPARENCY
I miss the "Transparency" function, where you could lower or blur the background of an image. It is not included in the new version. RESET, that's the whole idea of Notebook. Thanks!
1 vote -
share option not available in Smart Notebook
The share option in File menu is not available, even though I'm signed in.
I want to transfer my file over to Lumio with the "share" option in File menu, but can't click on it (not available)
1 vote -
Zoom Feature on a File Page
The zoom feature in SMART Notebook is currently quite unintuitive and difficult to use in the classroom.
Default Zoom Level: The default zoom setting is at 230%, which is intended to fill a SMART Board screen. However, this level limits the zoom range, as the maximum zoom is only 300%, meaning you can only magnify content an additional 30%. This limited zoom range doesn’t offer the flexibility needed in a classroom setting, where a larger range would be more helpful. For comparison, a useful magnification tool would allow zooming in and out with larger, practical increments—similar to how a microscope…
2 votes -
Magic inkt to be erase with the erase - to put before a text
being able to use a "magic inkt" to put a box above a text en being able to erase it with the eraser.
So we would be able to put our answers but they wont be visible for the students and when we need them we just have to erase the magic inkt...1 vote -
Cross hair has vanished from protactor! Can you reinstate please - or advise me how to do thos.
Cross hair has vanished from protactor! Can you reinstate please - or advise me how to do thos.
1 vote -
5 votes
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Größenänderung von Objekten
Durch Ziehen am Anfasser kann man die Größe eines Objektes ändern. Für Formen ist das in Version 22 nur proportional möglich, in Version 24 nur frei. Jeweils unabhängig vom Drücken der Shift-Taste! Grafiken lassen sich nur proportional skalieren.
Es wäre sinnvoll, das Verhalten zu vereinheitlichen:
Konsequenterweise sollte in jeder Version und für alle relevanten Objekte (Form oder Grafik) das Verhalten gleich sein: ohne Shift freie Größenänderung, mit Shift proportional.2 votesVielen Dank für Ihren Vorschlag! Wir werden dies für eine zukünftige Version berücksichtigen.
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Importfunktion verbessern
Es sollte einfacher sein, *.flipchart-Dateien zu importieren. Das hinterlegte *.flp-Format ist längst obsolet. Der Import über *.iwb erfolgt leider nicht verlustfrei.
1 voteVielen Dank für Ihr Feedback. Dies wird in SMART Notebook 24.1 berücksichtigt, dessen Veröffentlichung derzeit für Dezember dieses Jahres geplant ist. Wir glauben, dass Ihnen die Ergebnisse gefallen werden.
(From Google Translate)
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Right click to get previous files
Get a recent files list when right-clicking on the SMART Notebook icon in the taskbar while using SMART Notebook 24.
Used to be there now disappeared. Really useful when planning the day ahead and then closing the files before going home.3 votesWe had to do some extra investigation on this one, because it wasn't a feature we built into Notebook. It turns out this was a feature of Windows, and they have since removed that feature. We do not have the ability to add it back in.
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Extend page function misaligns
Please fix the pen alignment problems when extending a page.
Overall, this software is at its most glitchy and buggy that it's ever been.
When trying to complete a handwriting lesson, using a Smart dedicated lined handwriting paper background, when I extend the page, it messes up the alignment of the pen, so what was once written nicely on the line, is now floating in the air!
This is just one of many glitchy problems. Are your software engineers looking at all these bugs?
3 votesThank you for your feedback. And extra thanks for the video! That was incredibly helpful. We will fix this error in SMART Notebook 24.1, currently scheduled to release in December of this year.
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Fix the problems
Dear Support Team,
I am writing to express my deep dissatisfaction with the latest version of Smart Notebook, which has been causing significant disruptions in my workflow. After using the software for six years, I have never encountered such persistent issues, and I am now reconsidering whether to continue my subscription.
Here is a list of the major problems I’ve encountered:
- The software crashes at least twice per hour, making it highly unreliable.
- It offers to restore lost data after a crash, but this function does not work as promised.
- The handling of tables is terrible, with constant glitches that…
4 votesHi Anna
I understand your frustration. If you would be willing to send us some of the .notebook files where you experience these issues, it would help us identify and resolve the issues as quickly as possible.
If so, please reach out to https://www.smarttech.com/connect-with-smart/contact-support to send the files to the Notebook product team.
Thank you.
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Transparent Background Mode - Pedagogical Practices
Please add Transparent Background Mode back into SB24. We have developed our teaching pedagogy and learned to stack windows in a certain order with SMART Notebook software on top to utilize this feature. This feature was helpful and built into our teaching practices.
2 votes -
Improve the SMART Cleanup Utility and Installation Process to Handle Leftover Registry Entries
The current SMART Cleanup Utility does a decent job, but it doesn’t seem to catch all leftover files or registry entries from previous installations. This can create issues during uninstallation and reinstallation, causing registry conflicts that prevent new installs from working properly. Users sometimes have to resort to third-party tools with elevated privileges in Safe Mode to manually delete problematic registry entries, which is not an ideal solution.
It would be beneficial to improve the SMART Cleanup Utility or update the installation process to better handle these leftover files and registry entries to avoid similar issues in the future.
1 vote -
Allow SmartInk to be compatible with BenQ boards
I use SmartNotebook all the time, but my school just changed my board to a BenQ. I cannot use the writing feature on the board.
1 vote
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