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SMART iQ Embedded Experience

SMART iQ Embedded Experience

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SMART iQ Embedded Experience

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43 results found

  1. Most of our teachers don't like that the proximity sensor turns on the display automatically, as there are times they want it off for extended periods. We tried to up the re-enable time to 120 but they still felt it is to short. Because of this, we have to disable the proximity sensor and the displays stay on overnight.

    Is it possible to seperate the proximity settings out so the displays won't automatically power on but will auto power off if no motion is detected for some time? This would help us save on electricity and extend the life of…

    1 vote

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    Thanks for this suggestion. We have new scaler firmware for 6000 series SMART Boards that add the ability to use the proximity sensors to turn the display off to save power – but leave it off until the “moon” button is pressed to turn the display on. This makes the 6000 series behave like our 7000 series in this regard. If you would like to update your board to add this setting, please contact support. They can provide you the firmware image and the instructions to apply the update.

  2. in the whiteboard you are only allowed to design or erase and expand the whiteboard only horizzontally.

    I would love to see a selection feature and a vertical expansion of the writing area.

    thank you

    1 vote

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  3. How can I use all the new features in iQ 3.0 if another teacher wants something completely different? Can you please create user accounts for that?

    4 votes

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  4. My class just came up with some great suggestions for Smartboard improvements. If we could scroll up and down rather than just left and right. Also if we could zoom in/out.

    1 vote

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    1 comment  ·  Whiteboard  ·  Admin →
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  5. 4 votes

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    completed  ·  Joe Coplen responded

    Notebook Player now has the ability to expand the whiteboard area to a 3×3 whiteboard. This means more space to add content on all sides of the board.

    To get the expanded whiteboard, use your finger to pan the canvas all the way to the left or right. You’ll see a radar view showing the expanded area.

  6. 6 votes

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    completed  ·  Joe Coplen responded

    Within iQ 3.5, you can install WPS Office from the Apps Store to open Office docs.

    To access to apps store, go to Apps and then select the New tile at the top left.

  7. It would bec useful to have the ability to import images files, PDF, PPT etc and work on these within the whiteboard mode. THis is currently available in the Clevertouch version of Whiteboarding.

    8 votes

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  8. I want to use the web RTC version of Google Hangouts from the browser. Please support a webcam/microphone or even just a microphone for this.

    8 votes

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  9. I like the grid that shows when the whiteboard is panning. It would be nice to be able to specify a background for the whiteboard, like grids or lines to assist with writing nicely on the board.

    6 votes

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  10. I love the new feature where you can have more than one page by sliding your hand across the kapp screen. The grid is very useful. Is it possible to create the option in order to keep it up there to use for bar graphs or to help writing straight?

    3 votes

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    completed  ·  Joe Coplen responded

    Notebook Player in iQ 3.2 has the ability to expand the whiteboard canvas. You can organize your whiteboard so that each quadrant is a different “page”.

    We’ve also added the ability to add lined paper and graph paper backgrounds to the whiteboard. This might be useful for doing graphs.

    Take a look at this video for a demo of these new features: https://youtu.be/6uUkkTrYTBU

  11. When I use chrome, the Spanish keyboard distribution isn't QUERTY, so it's really difficult for us (students and teachers? to use it. In US or U.K. It's QUERTY.
    Is it possible to change the Spanish distribution to it too?

    1 vote

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    completed  ·  Joe Coplen responded

    Thanks for your patience. This issue has been resolved in the iQ 2.10 release.

  12. I have had several clients who would like the ability to save iQ Whiteboards drawings straight to USB stick.

    1 vote

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  13. Need an option to require an on screen code to initiate screen sharing. This is crucial to keep secondary students from initiating an unwanted screen share session.

    4 votes

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    completed  ·  Joe Coplen responded

    A new setting has been added in iQ 3.0 to satisfy this need. If you go to Settings → Screen Share and enable “Require Permission” you will be prompted to accept incoming connections from the board before they are allowed to share.

    Unlike PIN/password, this option is consistent for AirPlay, Google Cast and Miracast connections.

  14. On the Latest Beta release, when I pick up a Pen from the 6265 magnetic pen ledge, the pop-up notification shows which color pen is being used, but the pop-up gets frozen on the screen and does not colapse / disappear when the pen is returned to the ledge. I notice the same trouble on the 7000, 6000 and the Pro series boards as well. the pop-ups remain frozen on the board and it seems only a reset of yhe panels resets the issue momentarily.

    1 vote

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    completed  ·  Joe Coplen responded

    We believe this is resolved in the iQ 3.0 stable release. Thanks for beta testing!

  15. I would like there to be a way to hide the settings menu from the launch bar. It is extremely nice to be able to turn off sharing, however, it is too easy to be able to activate it by having the settings menu on the launch bar. Perhaps there could be a way to put the menu behind a PIN code or a button sequence press?

    1 vote

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    completed  ·  Joe Coplen responded

    The ability to lock down Settings shipped to the Stable Channel in January. You can find it under Settings → Security → Lock Down Settings.

  16. I am using Firmware version: 2.5.18 on about 20 SmartBoard Kapp IQ boards. I would like to request the Settings options be pin protected or harder to get to. These are shared devices and we do not want end users to make changes that can cause compliance or functional issues. Please assist.

    1 vote

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  17. Good morning all,

    Our idea is to make the Screenshare work with all devices, iOS (which I believe already works), Android but most importantly with Windows devices (Windows always gets neglected with it comes to mobile - am not pointing at Smart only but in general).

    1 vote

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    completed  ·  Joe Coplen responded

    Miracast was added to Screen Share in the iQ 2.7 release (Sept 2017).

  18. Is Miracast on the Roadmap for connectivity for the Kapp IQ
    If so what is the timeline?

    1 vote

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    1 comment  ·  Screen Share  ·  Admin →
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    completed  ·  Joe Coplen responded

    Miracast support was added to Screen Share in the iQ 2.7 release (Sept 2017).

  19. 1 vote

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    completed  ·  Joe Coplen responded

    The command bar in iQ 3.0 should always present a back button now.

  20. Add a clock to the experience to help keep classes on schedule.

    2 votes

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