43 results found
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Seperate Settings for Proximity Powe
Most of our teachers don't like that the proximity sensor turns on the display automatically, as there are times they want it off for extended periods. We tried to up the re-enable time to 120 but they still felt it is to short. Because of this, we have to disable the proximity sensor and the displays stay on overnight.
Is it possible to seperate the proximity settings out so the displays won't automatically power on but will auto power off if no motion is detected for some time? This would help us save on electricity and extend the life of…
1 votecompleted · AdminSMART Technologies Product Management (Product Manager, SMART Technologies) respondedThanks for this suggestion. We have new scaler firmware for 6000 series SMART Boards that add the ability to use the proximity sensors to turn the display off to save power – but leave it off until the “moon” button is pressed to turn the display on. This makes the 6000 series behave like our 7000 series in this regard. If you would like to update your board to add this setting, please contact support. They can provide you the firmware image and the instructions to apply the update.
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it will be amazing if the selection of sketched things will be possible
in the whiteboard you are only allowed to design or erase and expand the whiteboard only horizzontally.
I would love to see a selection feature and a vertical expansion of the writing area.
thank you
1 votecompleted · AdminSMART Technologies Product Management (Product Manager, SMART Technologies) respondedThe new whiteboard canvas in the iQ 3.2 release will let you expand the whiteboard both horizontally and vertically now.
Ink can also be moved, rotated and resized.
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iQ 3.0 in a shared environment like a school classroom
How can I use all the new features in iQ 3.0 if another teacher wants something completely different? Can you please create user accounts for that?
4 votesiQ 3.4 includes the ability for users to log in to the board with their own SMART Account so that each user have their own settings and preferences.
You can find out more information here: https://support.smarttech.com/docs/software/iq/en/setup-and-sign-in/account-sign-in.cshtml
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Whiteboard Real Estate
My class just came up with some great suggestions for Smartboard improvements. If we could scroll up and down rather than just left and right. Also if we could zoom in/out.
1 voteNotebook Player in iQ 3.2 has the ability to expand the whiteboard canvas. Take a look at this video: https://youtu.be/6uUkkTrYTBU
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4 votes
Notebook Player now has the ability to expand the whiteboard area to a 3×3 whiteboard. This means more space to add content on all sides of the board.
To get the expanded whiteboard, use your finger to pan the canvas all the way to the left or right. You’ll see a radar view showing the expanded area.
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6 votes
Within iQ 3.5, you can install WPS Office from the Apps Store to open Office docs.
To access to apps store, go to Apps and then select the New tile at the top left.
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Import images & files
It would bec useful to have the ability to import images files, PDF, PPT etc and work on these within the whiteboard mode. THis is currently available in the Clevertouch version of Whiteboarding.
8 votesThis is now available on SMART Board with iQ 3.8 or newer.
Users will be able to insert images from the web or stored locally on the SMART Board.
Details here: https://support.smarttech.com/docs/software/iq/en/deliver-lessons/images-videos-links.cshtml?cshid=insert-media
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Support a webcam/microphone for Google Hangouts
I want to use the web RTC version of Google Hangouts from the browser. Please support a webcam/microphone or even just a microphone for this.
8 votesUSB webcams with microphones will work on SMART Boards running iQ 3.6 or newer.
Consult your webcam manufacturer to see if its devices are compatible with Android or the UVC protocol.
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Whiteboard backgrounds
I like the grid that shows when the whiteboard is panning. It would be nice to be able to specify a background for the whiteboard, like grids or lines to assist with writing nicely on the board.
6 votescompleted · AdminSMART Technologies Product Management (Product Manager, SMART Technologies) respondedBackground support is part of the iQ 3.2 release.
When you create a new whiteboard page, you can select a background before you write on the screen.
To change the background on an existing page, use the page sorter.
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New features - add pages
I love the new feature where you can have more than one page by sliding your hand across the kapp screen. The grid is very useful. Is it possible to create the option in order to keep it up there to use for bar graphs or to help writing straight?
3 votesNotebook Player in iQ 3.2 has the ability to expand the whiteboard canvas. You can organize your whiteboard so that each quadrant is a different “page”.
We’ve also added the ability to add lined paper and graph paper backgrounds to the whiteboard. This might be useful for doing graphs.
Take a look at this video for a demo of these new features: https://youtu.be/6uUkkTrYTBU
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Spanish keyboard distribution isn't QUERTY
When I use chrome, the Spanish keyboard distribution isn't QUERTY, so it's really difficult for us (students and teachers? to use it. In US or U.K. It's QUERTY.
Is it possible to change the Spanish distribution to it too?1 voteThanks for your patience. This issue has been resolved in the iQ 2.10 release.
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Save whiteboard drawings to USB
I have had several clients who would like the ability to save iQ Whiteboards drawings straight to USB stick.
1 voteThis capability was added in the iQ 2.9 release. Enjoy!
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On Screen Code for Screen Sharing
Need an option to require an on screen code to initiate screen sharing. This is crucial to keep secondary students from initiating an unwanted screen share session.
4 votesA new setting has been added in iQ 3.0 to satisfy this need. If you go to Settings → Screen Share and enable “Require Permission” you will be prompted to accept incoming connections from the board before they are allowed to share.
Unlike PIN/password, this option is consistent for AirPlay, Google Cast and Miracast connections.
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Frozen Pen selection notification pop-up
On the Latest Beta release, when I pick up a Pen from the 6265 magnetic pen ledge, the pop-up notification shows which color pen is being used, but the pop-up gets frozen on the screen and does not colapse / disappear when the pen is returned to the ledge. I notice the same trouble on the 7000, 6000 and the Pro series boards as well. the pop-ups remain frozen on the board and it seems only a reset of yhe panels resets the issue momentarily.
1 voteWe believe this is resolved in the iQ 3.0 stable release. Thanks for beta testing!
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A way to hide settings menu
I would like there to be a way to hide the settings menu from the launch bar. It is extremely nice to be able to turn off sharing, however, it is too easy to be able to activate it by having the settings menu on the launch bar. Perhaps there could be a way to put the menu behind a PIN code or a button sequence press?
1 voteThe ability to lock down Settings shipped to the Stable Channel in January. You can find it under Settings → Security → Lock Down Settings.
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SmartBoard Kapp IQ Settings Option
I am using Firmware version: 2.5.18 on about 20 SmartBoard Kapp IQ boards. I would like to request the Settings options be pin protected or harder to get to. These are shared devices and we do not want end users to make changes that can cause compliance or functional issues. Please assist.
1 voteiQ 2.9 now includes a feature to lock down Settings.
Go to Settings → Security → Lock Down Settings.
See the documentation for more information:
https://support.smarttech.com/docs/software/iq/en/configuring/locking-down-the-settings-app.cshtml -
Can this be used with Android, Windows and iOS please
Good morning all,
Our idea is to make the Screenshare work with all devices, iOS (which I believe already works), Android but most importantly with Windows devices (Windows always gets neglected with it comes to mobile - am not pointing at Smart only but in general).
1 voteMiracast was added to Screen Share in the iQ 2.7 release (Sept 2017).
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Is Miracast on the Roadmap for connectivity for the Kapp IQ
Is Miracast on the Roadmap for connectivity for the Kapp IQ
If so what is the timeline?1 voteMiracast support was added to Screen Share in the iQ 2.7 release (Sept 2017).
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1 vote
The command bar in iQ 3.0 should always present a back button now.
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Show a clock
Add a clock to the experience to help keep classes on schedule.
2 votesThis is part of the new home screen experience in iQ 3.0.
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