Skip to content
← Lumio

How can we improve Lumio?

Lumio

Categories

JUMP TO ANOTHER FORUM

(thinking…)

SMART response 2 and MS Excel

This year (starting fro January, 2018) I experienced a serious problem with SMART response 2. There are incorrect results table in MS Excel after exporting results. It was in both situations - when I run SMART response 2 test within SN 17.1 and also when I run SMART response tests within SLS online. It happens during teacher trainings and I can't explain this, so I can't use SMART response 2 for a while to demonstrate until you will repair this. People (including me) say - they remember what they answered, but in the MS Excel we see mistakes in different places. Did the test right now, got 100% and in the MS Excel table again see wrong situation (like 44%).
Does anyone experienced this?

3 votes

We're glad you're here

Please sign in to leave feedback
Signed in as (Sign out)
Close
Close

We’ll send you updates on this idea

Anonymous shared this idea  ·   ·  Report…  ·  Admin →
How important is this to you?

We're glad you're here

Please sign in to leave feedback
Signed in as (Sign out)
Close
Close

We're glad you're here

Please sign in to leave feedback
Signed in as (Sign out)
Close
Close
Submitting...
An error occurred while saving the comment
  • Anonymous commented  ·   ·  Report

    Thank you, will wait for the solution. Today have sent more info to Support Team.

  • AdminJoe Coplen (Admin, SMART Technologies) commented  ·   ·  Report

    Sorry to hear about the issues you are having, but we can definitely help to resolve this. So far, we haven't had similar issues reported, but it can be a regression from a recent release. We will contact you directly to follow up.