Account and Login Issues
On a fully updated MX series panel, signing into the SMART panel using the face icon limits the user's ability to sign in to Microsoft Office 365 in the browser. The login screen will not appear, leaving a white screen.
We tried this with two different users signing into the panel. Both received the same results.
When no one is signed into the panel, this behavior does not appear.
How to replicate:
1. Use the face icon to sign into the panel using our Microsoft credentials.
2. Open browser and go to office.com.
3. Click Sign In.
4. User receives a white screen.
Expected results:
4. User receives a Microsoft login screen and is able to input email address.