Personalization/ Roaming Profiles Added Feature to iQ4

Feature Request Description:
As a district using SMART Board RX displays in Shared Mode, we would like user personalization to roam with the user's SMART Account across all SMART Board interactive displays.

Today, SMART ID cards successfully authenticate users and display their profile name and picture, but personalized settings remain on the individual display where they were created.

We would like a user's complete SMART profile to automatically load when they sign in on any SMART Board in the organization.

Why This Matters:
Many teachers do not teach in a single classroom. They move between classrooms, grade levels, intervention spaces, conference rooms, and professional development areas throughout the day.

With over 100 SMART Boards deployed in our district, users expect the same personalized experience regardless of which board they use.

This feature would create a consistent experience while reducing setup time before instruction.

Requested Functionality:
When a user signs in with their SMART ID card (or SMART Account), automatically synchronize their personal profile across all SMART Board displays.

Items that should roam include:

Home screen layout
Favorite applications
Favorite websites
Wallpaper
Widgets
Recent files
Recent websites
Connected cloud storage (Google Drive, OneDrive)
User preferences
Accessibility settings
Preferred browser homepage (where appropriate)

The profile should automatically download upon sign-in and upload any changes when the user signs out.

Benefits:
- For Teachers -
Consistent experience in every classroom
Less time setting up before instruction
Immediate access to preferred resources
Better support for teachers who travel between rooms
- For Districts -
Simplifies district-wide SMART Board deployments
Encourages SMART ID adoption
Reduces support requests
Improves teacher satisfaction
Creates a true roaming profile experience similar to Windows, ChromeOS, or Microsoft 365

Workflow & Considerations:
- Workflow -
Teacher taps SMART ID card.
SMART authenticates the user.
SMART downloads the user's cloud profile.
Home screen is personalized automatically.
Teacher teaches.
Any profile changes are synchronized back to the cloud at sign-out.
Additional Considerations

District administrators should have options to configure:

Which profile items roam
Maximum cloud storage for profile data
Automatic synchronization interval
Automatic sign-out behavior
Profile reset options
Ability to exclude specific settings from roaming

Why This Is Valuable:

SMART ID cards already provide seamless authentication. Extending that experience to include roaming personalization would complete the workflow.

Without roaming profiles, teachers must recreate favorites, layouts, and preferences on every board they use. As districts continue deploying SMART Boards in shared environments, cloud-based user profiles would significantly improve usability and encourage greater adoption of SMART Accounts.

Examples of Scenarios:

Instructional coaches move between buildings and classrooms throughout the day and would benefit from a consistent environment.

Special education teachers, reading interventionists, ELL teachers, and substitute teachers often teach in multiple rooms.

Professional development presenters want the same SMART Board setup in every training room.

Principals and administrators use different conference rooms and classrooms for meetings and observations.