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1. internet connection quality / speed

   Dear Team,
   Our Smart SBID-7075R-P can connect to the internet but the speed of the connection is very bad. In the same room other devices can communicate without this problem, through WiFi or cable.
   Ping is high, upload and download speed are very low on Smart.
   We have tested the cables, the original antennas, the position of the board, but the results were similar in all cases. The Ubiquity WiFi AP is in the same room.

   We would like to use the WiFi basically - is there any option to speed it up?

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   0 comments  ·  SMART Board 6000 Series  ·  Delete…  ·  Admin →
   declined  ·  AdminPing-Kwan Lai (Admin, SMART Technologies) responded

   I'm sorry you're having network bandwidth issues with your display. As there are many factors that may contribute to slow network speed, the quickest way to resolve this is to contract SMART Support here: https://www.smarttech.com/connect-with-smart/contact-support. They will be able to walk through with you troubleshooting steps to diagnose this.