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6 results found

  1. Smart Ink Document Viewer: make work in-PDF links

    When we open a PDF file in Smart Ink Document Viewer, if the PDF includes links (for example to jump to a certain page within the PDF), those links don't work (the PDF is shown as if it was a plain image). It would be nice to improve the viewer to understand links. Thanks!

    1 vote

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  2. Finger inking whiteout Notebook being installed

    Currently there is no option to write using your finger unless SMART Notebook is installed. This should be an available option without SMART Notebook being installed.

    Submitted on behalf of customer, 766678

    1 vote

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    under review  ·  0 comments  ·  Admin →
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  3. Smart Ink as a Chrome Extension to Work with Chromebooks

    At the moment we have to use annotate.net to achieve this on the Chromebooks. Lots of primary schools in the UK are moving staff over to Chromebooks and there are no Smart Ink tool options to support us when we aren't in Lumio, i.e the way Smart Ink works on all areas of the screen on all applications outside of Smart Notebook in Windows.

    Like annotate.net it could be a simple Chrome extension.

    2 votes

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    under review  ·  0 comments  ·  Admin →
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  4. SMART Meeting Pro - Add option to globally disable the External Link pop up

    Objects in Smart Meeting Pro can have links attached, a nice feature except for the pop up which appears every single time you try to use a link.
    I would like for to be able to toggle this pop-up globally, or have the option when adding a link to make it 'trusted'.

    1 vote

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    under review  ·  0 comments  ·  Admin →
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  5. Keyboard shortcuts for Smart meeting pro buttons on the user interface

    The Desktop and Whiteboard buttons live on the top left of the display. It would be helpful to have keyboard shortcuts for them as they are too high for some of our staff, and if we drop the board to suit them, the entire board is too low for others. Adjustable height wall mounts for the boards don't seem to make financial sense .They cost almost as much as the board.

    1 vote

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    under review  ·  0 comments  ·  Admin →
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  6. SMART PowerPoint plug-in by default causes the issue that hyperlinks in ppt's no longer work.

    In SMART Ink, SMART PowerPoint plug-in by default causes the issue that hyperlinks in ppt's no longer work. This can be very confusing for new users - specially in teaching environments. It would be better if this feature was disabled by default - or be configurable by the administration

    1 vote

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    under review  ·  AdminCP (Admin, SMART Technologies) responded

    Hello and thank you for finding this issue for us. You are correct, if you have a connected computer to a panel, and are connected to that input, it would appear that you cannot dynamically create hyperlinks inside powerpoint. I will log this as a bug, however, I cannot guarantee a resolution date. 


    The work around for this would be to disconnect from the input and restart PowerPoint. When you are not connect to the input, even though you still have drivers installed, PowerPoint will dynamically create hyperlinks for websites you type into a slide. 

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