3 results found
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Display Usernames Instead of Unreadable IDs in Device Details
Currently, when viewing device details in SMART Remote Management (SRM), the signed-in users appear as long, unreadable alphanumeric IDs rather than clear, recognizable usernames. This makes it difficult to quickly identify who is logged into a device.
Proposed Improvement:
Display meaningful usernames or email addresses instead of cryptic user IDs.
4 votes -
Improving the user guide and providing additional sample configurations for SRM
The user guide is still a draft version with no improvements after feedback. Please ensure your user guide is detailed and clear. Additionally, providing more sample configuration settings with explanatory comments on your web page can enhance customer understanding(e.g. Schedule power off, Lock down settings, Disable auto update, schedule update & install Apps...etc). The credit plan and operation of SRM may be difficult for customers to comprehend.
1 vote -
Provision/change settings for SMART Mirror within the Remote Management portal
Despite newer boards now forcing the use of SMART Mirror, there is no functional way of managing settings within the app via Remote Management, simply being told to manually apply these instead.
On a fleet of 140ish boards, that simply isn't sustainable, especially not for a consistent experience for staff and students.
The following should be configurable via the MDM as a minimum:
- Room Name (including an option to copy the board name that is set already, like Screen Share previously did).
- Moderator Mode.
- Floating ID.
- All network settings, including enabling/disabling AirPlay, Miracast, Google Cast etc…14 votes
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